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1 room, 2 adults
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Casa Dona Susana, Puerto Vallarta

2.5 stars
Manuel M Dieguez No 171Puerto VallartaJAL48380Mexico
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Service
Fantastic service
272See all 272 Hotels.com reviews
From 667 reviewsTripAdvisor Traveller Rating

Casa Dona Susana, Puerto Vallarta

from $71
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive rates available

Also known as

  • Casa Dona
  • Susana Casa
  • Casa Dona Susana
  • Casa Dona Susana Hotel
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana

Optional extras

Breakfast is offered for an extra charge of MXN 130 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Scuba diving nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Casa Dona Susana, Puerto Vallarta’s small print

Also known as

  • Casa Dona
  • Susana Casa
  • Casa Dona Susana
  • Casa Dona Susana Hotel
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana

Optional extras

Breakfast is offered for an extra charge of MXN 130 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 272 reviews

Casa Dona Susana, Puerto Vallarta
Good3.0 / 5
Lovely hotel, just a little loud.
Over all the stay was as expected. Our room was tiny but we saw other suits that were much larger. There is some loud construction going on next door. Which is not the hotels fault but noisy none the less. The hotel is adults only which was very nice for enjoying the lovely rooftop pool and gettting in some quite time. The complimentary coffee in the morning was delish and we enjoyed it everyday. The staff is friendly and attentive especially the cleaning staff. Elizabeth at the front desk was super friendly and accomidating and bonificieo contacted us prior to our stay to ask if we had any special requests. It was my birthday and we arrived to fully decorated room. Very special! thanks casa Donna susana we will be back.
6 night romance trip
Casa Dona Susana, Puerto Vallarta
Outstanding5.0 / 5
access to the beach and the malecon.
i almost always stay here. convenient, clean and awesome rooftop pool.
2 night trip
Casa Dona Susana, Puerto Vallarta
Poor1.0 / 5
Discriminatory hotel.. stay elsewhere
I would not recommend that you stay in this hotel. However if do and you are a single traveller, be aware that if you are lucky enough to meet someone special while you are in beautiful puerto vallarta, this hotel will charge you extra for you to take then to your room if you select 1 adult on your booking. Even though the price is no different if you select 1 or 2 people at the time of making the booking. I have never encountered this type of discriminatory behaviour from a hotel before and I think it is disgraceful. Oh and the WiFi doesn't work in the room either.
5 night trip
Casa Dona Susana, Puerto Vallarta
Excellent4.0 / 5
Clean and Affordable
Clean affordable hotel, 1 block from the beach and the famous pier.
4 night romance trip
Casa Dona Susana, Puerto Vallarta
Excellent4.0 / 5
Nice quiet hotel for adults
We enjoyed our stay and especially the roof top pool and decor. We also liked the fact that we could use the sister hotel Los Arcos as it had the beach front and it's only a half block away. Hotel staff was friendly and accommodating. Our room was small but we expected that for the good price and didn't plan on staying in the room much. Restaurants, shopping, Malecon all within walking distance, would stay again!
6 night romance trip

See all reviews

Casa Dona Susana, Puerto Vallarta

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