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1 room, 2 adults
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Casa Dona Susana, Puerto Vallarta

2.5 stars2.5 stars
Manuel M Dieguez No 171Puerto VallartaJAL48380Mexico
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
272See all 272 Hotels.com reviews
From 690 reviewsTripAdvisor Traveller Rating

Casa Dona Susana, Puerto Vallarta

from $71
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive rates available

Also known as

  • Casa Dona
  • Susana Casa
  • Casa Dona Susana
  • Casa Dona Susana Hotel
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana

Optional extras

Breakfast is offered for an extra charge of MXN 130 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Outdoor pool
  • Spa services on site
  • Spa treatment room(s)
  • Golfing nearby
  • Scuba diving nearby
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Casa Dona Susana, Puerto Vallarta’s small print

Also known as

  • Casa Dona
  • Susana Casa
  • Casa Dona Susana
  • Casa Dona Susana Hotel
  • Casa Dona Susana Hotel Puerto Vallarta
  • Casa Dona Susana Puerto Vallarta
  • Casa Susana
  • Dona Casa
  • Dona Casa Susana
  • Dona Susana

Optional extras

Breakfast is offered for an extra charge of MXN 130 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 272 reviews

Casa Dona Susana, Puerto Vallarta
Good3.0 / 5
Nice enough, but would not recommend, for the next few months as new construction next door. Definitely don't stay on balcony side any time as is very noisy. Rooms on smallish side, but kept very clean and fresh. Staff very helpful and moved us to somewhat quieter room. Be careful, there are some very small rooms. Check room before moving in. Some very good restaurants in the area.
3 night romance trip
Casa Dona Susana, Puerto Vallarta
Excellent4.0 / 5
Great location in the Zona Romantica
Couples only boutique hotel with a roof top pool.
15 night romance trip
Casa Dona Susana, Puerto Vallarta
Good3.0 / 5
Our worst hotel in a six week Mexican road trip
The Casa Susana is probably a very nice hotel if you don't get stuck in one of the ground floor courtyard rooms. Our room (#4) was small, dingy and smelled musty. It was furnished with a bed but not even a small chair to sit down to put on your shoes. When we asked for a chair, they told us to just take one from one of the tables in the courtyard! The only "fresh "air in the room was from a small hole in the wall in the bathroom. Unfortunately the small hole in the wall vented into the kitchen of a restaurant next-door. Not only did you hear the kitchen staff talking and banging pots and pans but the bathroom smelled like garlic the entire time. The courtyard just outside the room has three tables and some chairs for people to congregate. Consequently, the noise level in the room while people were "partying" right outside our door was intolerable. The best thing about Casa Susana is having access to its sister hotel (Los Arcos) around the corner where we spent most of our time in order to get away from our small, dingy, smelly room.
2 night romance trip
Casa Dona Susana, Puerto Vallarta
Outstanding5.0 / 5
Value for price paid is GREAT!
For the price paid this place is awesome. Central location in the heart of the Zona Romantica. Was here for the week between Christmas and New Years and the location is perfect for attending the annual New Years Eve Street party. Walked everywhere I needed to go, beach is half a block away and shopping and restaurants are at your front door. This is by no means a five star, full service resort but the price reflects that given what I paid over a high demand period. Do yourself a favor and tip the maids $2 or $3 USD or equivalent a day and you will always find your room cleaned nicely with fresh linens and bottled water refills every day. For what these service folks make per day they will really appreciate it !
7 night trip
Casa Dona Susana, Puerto Vallarta
Outstanding5.0 / 5
Quaint Hotel with great location
Staff extremely friendly and like the idea of having access to othe Los Arcos locations across the street from the hotel
4 night trip

See all reviews

Casa Dona Susana, Puerto Vallarta

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