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Marco Polo Hotel, Dubai

4 stars
Al Muteena StreetDubai25570United Arab Emirates, 800-491-6126
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Good3.6 / 5
Service
Fantastic service
Location
Great location
Comfort
Comfortable
Wellness
Wellness & sports facilities could be improved
162See all 162 Hotels.com reviews
From 602 reviewsTripAdvisor Traveller Rating

Marco Polo Hotel, Dubai

Hotel Info: 866-539-8117

from $68
  • Club Room
  • Suite
  • Deluxe Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Other information

  • Resort fee included

Also known as

  • Marco Polo Dubai
  • Marco Polo Hotel
  • Marco Polo Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 15 per accommodation, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for AED 125 per night

Buffet breakfast is offered for an extra charge of AED 45.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Chopstix - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Bombay - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner.

Marco Polo Hotel, Dubai’s small print

Also known as

  • Marco Polo Dubai
  • Marco Polo Hotel
  • Marco Polo Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 15 per accommodation, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Rollaway beds are available for AED 125 per night

Buffet breakfast is offered for an extra charge of AED 45.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 162 reviews

Marco Polo Hotel, Dubai
Good3.0 / 5
over charging
the area and location is for for south asiain people not for western.the hotel charge of one minunte phone call for 16dhs
3 night business trip
Marco Polo Hotel, Dubai
Good3.0 / 5
Great service, minor cosmetic issues
I booked my stay for a quick trip to Dubai with my friend and her daughter. the pictures of the hotel were somewhat misleading. The pictures show a clean, up-to-date facility. However, the hotel is starting to show wear. The light fixtures attached to the bed fell off, the tub was cracked and chipped, the shower head wouldn't stay up upright, and the throws at the foot of the bed were stained. Other than those things, the room was nice and comfy for the price point. I paid $55 USD which included all the fees except the tourism fee which was 15 AED. I want to emphasize how wonderful the customer service was despite the physical issues. The valet people, reception desk staff, and bellman were all extremely helpful. The mini-bar prices for non-alcoholic beverages were very reasonable. I would stay again if I need a quick trip to Dubai on a budget.
1 night trip
Marco Polo Hotel, Dubai
Excellent4.0 / 5
Family holiday
It's good, supporting for any requests, helpfully stuff.. I would request for Asian breakfast..
6 night family trip
Marco Polo Hotel, Dubai
Outstanding5.0 / 5
Perfect Hotel
I suggest its a best place to have a good stay and i am comfort and happy, good resto , bar. Very good !
2 night business trip
Marco Polo Hotel, Dubai
Outstanding5.0 / 5
Wonderful Hotel
Had to stay a whole week while relocating to Dubai for a new job. Wonderful stay! Staff was great! Everything spotless and clean! Fantastic service! Nice promenade down the center of Al Muteena Ave. for walks at night and relaxing. Breakfast had many choices and was adequate and convenient. We ordered room service the first day because we were exhausted. It was not cheap (it's room service!) but delicious and convenient. We had one evening meal at the Indian restaurant and it was extremely delicious. They had a singer with tablas and synthesizers which was nice. For cheaper eats we frequented the many nice cafes along Al Muteena. It is a quick 5-10 minute walk to the metro which was convenient. Would not hesitate to recommend or stay again.
6 night family trip

See all reviews

Marco Polo Hotel, Dubai

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