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Napa Mermaid Hotel & Suites, Ayia Napa

4 stars
45 Kryou NerouAyia Napa05344Cyprus, 800-491-6126
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Excellent4.5 / 5
Breakfast
Tasty breakfast
Cleanliness
Clean
Wellness
Great wellness & sports facilities
Vibe
Awesome vibe
114See all 114 Hotels.com reviews
From 1,305 reviewsTripAdvisor Traveller Rating

Napa Mermaid Hotel & Suites, Ayia Napa

Hotel Info: 866-539-8117

from $95
  • Standard Room, Pool View
  • Grand Suite, Sea View
  • Standard Room, Partial Sea View
  • Standard, Pool View
  • Standard Room, Sea View (Single Use)
  • Standard Room, Sea View
  • Standard Room, Courtyard View
  • Superior Double Room, Partial Sea View
  • Executive Bungalow, Pool View
  • Double Room Single Use, Sea View
  • Junior Suite, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Mermaid Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of EUR 35.00

Late check-out can be arranged for an extra charge of EUR 45.00

Cribs/Infant beds are available for EUR 25.00 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1984
  • Elevator/lift
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Napa Mermaid Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Scooter/moped rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Napa Mermaid Hotel & Suites, Ayia Napa’s small print

Also known as

  • Hotel Mermaid Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of EUR 35.00

Late check-out can be arranged for an extra charge of EUR 45.00

Cribs/Infant beds are available for EUR 25.00 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 114 reviews

Napa Mermaid Hotel & Suites, Ayia Napa
Excellent4.0 / 5
Unexpectedly good quality for the off season
I booked exacting the hotel to be empty, and the services and quality correspondingly lacklustre. I was pleasantly surprised to find the hotel empty, but everything seemed well staff, and the staff were all pretty friendly. Breakfast had everything you could ask for (and no queues), and the indoor pool was warm, and empty. The room was a little on the small side, but had everything you could really want. A solid 4*. I was lucky enough to get a room at the very front on the 4th floor, so had super sea views. When it was time to check out, I called down to reception to ask for an extra half an hour. The friendly receptionist said “ sure, take as long as you want”.
2 night trip
Napa Mermaid Hotel & Suites, Ayia Napa
Excellent4.0 / 5
Staff friendly & approachable. Really relaxing place.
6 night romance trip
Napa Mermaid Hotel & Suites, Ayia Napa
Outstanding5.0 / 5
Amazing experience. Enjoyed every day.
4 night trip with friends
Napa Mermaid Hotel & Suites, Ayia Napa
Outstanding5.0 / 5
very good hotel
the hotel have graet location the service was 6 stars
4 night trip with friends
Napa Mermaid Hotel & Suites, Ayia Napa
Outstanding5.0 / 5
Fantastic hotel with 5 star service
The hotel manager was excellent and upgraded us to a junior suite as we had a child wit us. Konstantin the porter was amazing and really made an effort with us when we arrived and left. This was a last minute find, but was so happy with the choice. Hope the good service continues!
1 night family trip

See all reviews

Napa Mermaid Hotel & Suites, Ayia Napa

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