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All properties in Ayia Napa, Cyprus

Napa Mermaid Hotel & Suites

Suburban hotel with 2 bars/lounges, near Glyki Nero Beach

  • Free WiFi
From
$138

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Outdoor Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 85
1 / 85Outdoor Pool
45 Kryou Nerou, Ayia Napa, 05344, Cyprus
9.4.Exceptional.
  • Excellent Hotel with tasty food in the restaurant. Special thanks to the management and…

    Dec 14, 2019

  • Very nice place to stay. Large spacoius room and great sea view.

    Dec 10, 2019

See all 169 reviews

Official standards

This property advises that it adheres to Precautionary measures against COVID-19 (Cyprus) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Easy parking
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 150 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Furnished balcony
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In a regional park
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk
  • Love Bridge - 8 min walk
  • Ayia Napa Aqueduct - 8 min walk
  • Agios Epifanios Church - 9 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Bungalow, Pool View
  • Junior Suite, Sea View
  • Grand Suite, Sea View
  • Standard Room, Sea View
  • Superior Double Room, Partial Sea View
  • Standard Double or Twin Room, Partial Sea View

Location

45 Kryou Nerou, Ayia Napa, 05344, Cyprus
  • In a regional park
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk

What’s around

Landmarks

  • In a regional park
  • Glyki Nero Beach - 3 min walk
  • Ayia Napa Sculpture Park - 6 min walk
  • Love Bridge - 8 min walk
  • Ayia Napa Aqueduct - 8 min walk
  • Agios Epifanios Church - 9 min walk
  • THALASSA Municipal Museum - 11 min walk
  • Ayia Napa Monastery - 16 min walk
  • Cape Greco National Forest Park - 3 mi / 4.9 km

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Tennis lessons on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1984
  • Elevator
  • Designated smoking areas
  • Library
  • Television in common areas

Accessibility

  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available
  • Furnished balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Napa Mermaid Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Tennis lessons on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 55.00 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of EUR 45.00 (subject to availability)

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9:30 AM to 6:30 PM
  • The seasonal pool is open from April to October
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Guests under 13 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Precautionary measures against COVID-19 (Cyprus).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

  • Hotel Mermaid Napa
  • Napa Mermaid & Suites
  • Napa Mermaid Hotel & Suites Hotel
  • Napa Mermaid Hotel & Suites Ayia Napa
  • Napa Mermaid Hotel & Suites Hotel Ayia Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa
  • Napa Mermaid Ayia Napa
  • Napa Mermaid Hotel Suites

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Napa Mermaid Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:30 AM to 6:30 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 45.00 (subject to availability).
  • Yes, Flavors Restaurant offers international cuisine and ocean views. Nearby restaurants include Pisanello Italian Restaurant (3-min walk), Teremok (9-min walk), and Al Ritrovo (9-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 55.00 per vehicle one-way.
  • Practice your swing on the tennis courts. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Napa Mermaid Hotel & Suites also has 2 bars and an indoor pool, as well as a sauna and a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    great location. wonderful rooms . tasty and international breakfast. and much more.

    2 night family trip, Aug 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Beach across the street , room with nice view , spa & gym

    Amr, 6 night family trip, Aug 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The service is perfect, the hotel is clean, calm, and the staff are friendly.

    4 night trip with friends, Jul 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent time at Napa Mermaid and Suits

    Had the most amazing time at Napa Mermaid Hotel and Suits. I had the bungalow room which was beautiful, spacious and clean. The morning breakfast was very nice, a variety of what to eat I didn’t feel limited to the same thing everyday. The woman who cleaned my room was super helpful and nice! When I first came into the room there was a issue with my safe within 5 minutes everything was fixed. I was pleased to see how fast they were to help and resolve the issue. The pool was big, nice and quiet, not filled with young loud teenagers screaming. I really enjoyed the hotel cause it wasn’t filled with kids and it gave me that time to enjoy my vacation before starting my travels.

    Flora, 3 night trip, Jul 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We loved the Napa Mermaid. Amazing views, great staff, fantastic amenities.

    3 night romance trip, Jul 3, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    3 night trip with friends, Jun 29, 2019

    Verified Expedia guest review

  • 6.0.Good

    I don’t have much to say here , it was not good and not bad

    Mohamed, 1 night trip, Jun 12, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Great service and breakfast WiFi only worked occasionally

    3 night romance trip, Jun 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    They have a great pool area, and a very helpful front desk staff.

    Michael, 5 night trip, May 28, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Needs different management

    having stayed in the hotel few times, it is bad to see same problems still exist: no wifi - 20 years old technology used and cannot even browse - external restaurant just using the pool tables. no other choice. - no in-room information for the room service nor the hotel facilities.

    2 night trip with friends, Jun 18, 2021

    Verified Hotels.com guest review

See all 169 reviews