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Napa Mermaid Hotel & Suites, Ayia Napa

3 stars
45 Kryou NerouAyia Napa05344Cyprus, ‏800-491-6126
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Excellent4.5 / 5
Cleanliness
Clean
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Comfort
Comfortable
114See all 114 Hotels.com reviews
From 1,226 reviewsTripAdvisor Traveller Rating

Napa Mermaid Hotel & Suites, Ayia Napa

Hotel Info: 866-539-8117

from $205
  • Standard Room, Pool View
  • Grand Suite
  • Standard Room, Partial Sea View
  • Standard, Pool View
  • Standard Room, Sea View (Single Use)
  • Standard Room, Sea View
  • Standard Room, Courtyard View
  • Superior Double Room, Partial Sea View
  • Executive Bungalow
  • Double Room Single Use, Sea View
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Mermaid Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 13 years old are not allowed in the fitness facility or spa tub.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of EUR 35.00

Late check-out can be arranged for an extra charge of EUR 45.00

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 60.00 per vehicle (one-way)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Children's pool
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1984
  • Elevator/lift
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Napa Mermaid Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Scooter/moped rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Napa Mermaid Hotel & Suites, Ayia Napa’s small print

Also known as

  • Hotel Mermaid Napa
  • Hotel Napa Mermaid
  • Mermaid Napa
  • Mermaid Napa Hotel
  • Napa Mermaid
  • Napa Mermaid Hotel
  • Napa Mermaid Hotel Ayia Napa

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Guests under 13 years old are not allowed in the fitness facility or spa tub.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Early check-in can be arranged for an extra charge of EUR 35.00

Late check-out can be arranged for an extra charge of EUR 45.00

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 60.00 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 114 reviews

Napa Mermaid Hotel & Suites, Ayia Napa
Excellent4.0 / 5
Unexpectedly good quality for the off season
I booked exacting the hotel to be empty, and the services and quality correspondingly lacklustre. I was pleasantly surprised to find the hotel empty, but everything seemed well staff, and the staff were all pretty friendly. Breakfast had everything you could ask for (and no queues), and the indoor pool was warm, and empty. The room was a little on the small side, but had everything you could really want. A solid 4*. I was lucky enough to get a room at the very front on the 4th floor, so had super sea views. When it was time to check out, I called down to reception to ask for an extra half an hour. The friendly receptionist said “ sure, take as long as you want”.
2 night trip
Napa Mermaid Hotel & Suites, Ayia Napa
Outstanding5.0 / 5
Fantastic hotel with 5 star service
The hotel manager was excellent and upgraded us to a junior suite as we had a child wit us. Konstantin the porter was amazing and really made an effort with us when we arrived and left. This was a last minute find, but was so happy with the choice. Hope the good service continues!
1 night family trip
Napa Mermaid Hotel & Suites, Ayia Napa
Outstanding5.0 / 5
Fantastic hotel and staff
Great hotel, breakfast was amazing. Staff were very helpful when our car broke down. Highly recommended!
4 night trip with friends
Napa Mermaid Hotel & Suites, Ayia Napa
Excellent4.0 / 5
You get what you pay for...... Superb
My wife and I stayed at the Napa Mermaid for 7 nights Sep`15 - following reviews we opted for a superior room, definitely worth the little extra as compared to standard both room and balcony is larger and bathroom fab. Only stayed B&B and the breakfast choice and quality really very good, Hotel located 3mins from the beach which is directly opposite. 10mins walk to bars/restaurants - subject to where in Napa you want to go then a bus (every 20mins) is an option, 12-15mins walk along beach to Harbour. A lovely Hotel.... - and Hotel not too crowded
7 night romance trip
Napa Mermaid Hotel & Suites, Ayia Napa
Outstanding5.0 / 5
The Napa Mermaid Hotel is Great!
We stayed for 12 days. I have a slight disability and walk with a stick but we had a room with a walk in shower and there are ramps everywhere. All the staff were friendly and helpful. The pool area was very well furnished with some of the most comfortable sunbeds I have experienced with tables and umbrellas. There are gradual steps down into the pool at one end. The pool bar serves the best fresh orange juice in Europe and my partner said the smoothies were equally wonderful. The breakfast was excellent with a great choice which included fruit and cakes. Lunch was available a la carte and there was a good selection of dishes. The evening buffet always had something that even someone like me who have to steer clear of certain foods can eat. There was always plenty of wonderful fruit and cakes. All the staff were great, especially the pool staff and the bar staff. Overall this is an excellent holiday hotel far enough away from the bars of Aya Napa to avoid the bustle. The sea is just across the road from the hotel. If you are looking for a comfortable stay in a modern hotel then this is the one for you.
11 night romance trip

See all reviews

Napa Mermaid Hotel & Suites, Ayia Napa

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