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Hilton Florence Metropole Hotel, Florence

4 stars
Via del Cavallaccio 36FlorenceFI50142Italy, 855-239-9397
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Excellent4.1 / 5
Service
Fantastic service
Value
Best value for money
Location
Great location
WiFi
WiFi system needs upgrading
352See all 352 Hotels.com reviews
From 1,722 reviewsTripAdvisor Traveller Rating

Hilton Florence Metropole Hotel, Florence

Hotel Info: 855-239-9397

from $71
  • Executive Room, 1 Single Bed, Business Lounge Access
  • King Hilton, Room
  • Deluxe, One King Bed, City View
  • Twin Hilton Guestroom
  • Executive, One Twin Bed, City View
  • Junior Suite, One King Bed
  • Deluxe Room, City View
  • King Guest Room City View
  • Executive, One King Bed, City View
  • King Hilton Deluxe room
  • King, Executive Room, Business Lounge Access, Corner
  • Twin Guestroom City View
  • Executive Room, 1 King Bed, Business Lounge Access

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Specific rooms only *

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Florence Hilton Metropole
  • Florence Metropole
  • Florence Metropole Hilton
  • Hilton Florence
  • Hilton Florence Metropole
  • Hilton Metropole Florence
  • Hilton Metropole Hotel Florence
  • Metropole Florence
  • Hilton Florence Metropole Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Rollaway beds are available for EUR 30 per night

Full breakfast is offered for an extra charge of EUR 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per stay

WiFi is available in guestrooms for EUR 15 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 15 per day (rates may vary)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
Working away
  • 24-hour business center
  • Meeting rooms 10
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Hilton Florence Metropole Hotel, Florence’s small print

Also known as

  • Florence Hilton Metropole
  • Florence Metropole
  • Florence Metropole Hilton
  • Hilton Florence
  • Hilton Florence Metropole
  • Hilton Metropole Florence
  • Hilton Metropole Hotel Florence
  • Metropole Florence
  • Hilton Florence Metropole Hotel Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Rollaway beds are available for EUR 30 per night

Full breakfast is offered for an extra charge of EUR 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per stay

WiFi is available in guestrooms for EUR 15 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 15 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 352 reviews

Hilton Florence Metropole Hotel, Florence
Outstanding5.0 / 5
The staff were very friendly and helped greatly with my stolen passport replacement procedures at the US Embassy.
1 night romance trip
Hilton Florence Metropole Hotel, Florence
Outstanding5.0 / 5
Nice hotel good service and free shuttle to train station downtown Florence would definitely be back.
2 night romance trip
Hilton Florence Metropole Hotel, Florence
Outstanding5.0 / 5
Shuttle service made the difference.
Service was stupendous, special attention and care provided by staff whenever required. Specially by Andrea, who went out of his way to provide us with transportation to the train station on may 1, when the shuttle was not able to reach its usual stop at SMN
1 night trip with friends
Hilton Florence Metropole Hotel, Florence
Excellent4.0 / 5
Room was perfect, bed was quite comfortable, Bath towels were excellent. The staff here was extremely friendly and helpful.
2 night romance trip
Hilton Florence Metropole Hotel, Florence
Excellent4.0 / 5
Great place!!!!
The room is a just a tiny little bit gone but like everything over time need replacing it's great for the money offers a shuttle to the city center overall I'm pretty please with my stay it's wasn't expensive and it was clean it wasn't a smelly place it was great I would definitely come back again
3 night trip

See all reviews

Hilton Florence Metropole Hotel, Florence

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