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Hilton Florence Metropole Hotel, Florence

4-star4 stars
Via del Cavallaccio 36FlorenceFI50142Italy

4-star hotel in Florence with restaurant, bar/lounge
    Very Good8.2
    Fantastic service
    Value for money
    Best value for money
    Great location
    Wellness Area
    Sufficient wellness & sports facilities
    269See all 269 reviews
    From 2,119 reviewsTripAdvisor Traveller Rating

    Hilton Florence Metropole Hotel, Florence

    from $69
    • XNET-Disabled
    • Room, 1 King Bed
    • Twin Room
    • Deluxe Room, 1 King Bed
    • Executive Room, 1 King Bed
    • Executive Twin Room, Business Lounge Access
    • Junior Suite, 1 King Bed
    • Room, 1 King Bed, City View
    • Twin Room, City View
    • Deluxe Room, 1 King Bed, City View
    • Executive Room, 1 King Bed, City View
    • Executive Twin Room, City View
    • Executive Room, 1 King Bed, City View, Corner
    • Deluxe Twin Room, City View
    • Junior Suite, 1 King Bed (Family)

    At a glance

    Key facts

    Hotel size

    • This hotel has 212 rooms
    • This hotel is arranged over 15 floors


    • Check-in time starts at 2 PM
    • Check-out time is noon

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    Travelling with others


    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    • Babysitting/childcare *


    • Pets allowed *

    • Specific rooms only *


    • WiFi in rooms *



    • Self parking *


    • Area shuttle *
    * See small print for additional details or extra charges

    In the hotel

    Food and drink
    • Full breakfast (surcharge)
    • Restaurant
    • Bar/lounge
    • 24-hour room service
    Things to do
    • 24-hour fitness facilities
    • Spa services on site
    • Spa tub
    Working away
    • 24-hour business center
    • Meeting rooms 10
    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop
    • Number of buildings/towers - 1
    • Year Built 2004
    • Elevator/lift
    • Television in common areas
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • In-room climate control (air conditioning)
    • Air conditioning
    • Coffee/tea maker
    • Slippers
    Sleep well
    • Soundproofed rooms
    • Turndown service
    Things to enjoy
    • In-room massage available
    Freshen up
    • Bidet
    • Free toiletries
    • Hair dryer
    Be entertained
    • Flat-screen TV
    • Satellite TV channels
    Stay connected
    • Desk
    • Free newspaper
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator
    • Daily housekeeping
    • In-room safe

    Special features


    Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.

    Hilton Florence Metropole Hotel, Florence’s small print

    Also known as

    • Florence Hilton Metropole
    • Florence Metropole
    • Florence Metropole Hilton
    • Hilton Florence
    • Hilton Florence Metropole
    • Hilton Metropole Florence
    • Hilton Metropole Hotel Florence
    • Metropole Florence
    • Hilton Florence Metropole Hotel Florence


    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

    Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the city: EUR 4.80 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

    Optional extras

    Self parking costs EUR 10.00 per day

    Rollaway beds are available for EUR 30 per night

    Full breakfast is offered for an extra charge of EUR 12 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 30 per pet, per stay

    WiFi is available in guestrooms for EUR 15 per day (rates may vary)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Hilton Florence Metropole Hotel, Florence


    • Cascine Park - 39 min walk
    • Teatro Comunale Florence - 2.8 mi / 4.5 km
    • Cathedral of Saint Mary of the Flower - 4.2 mi / 6.7 km
    • Fortezza da Basso - 3.4 mi / 5.6 km
    • Boboli Gardens - 3.5 mi / 5.7 km
    • Pitti Palace - 4.1 mi / 6.5 km
    • Florence Baptistery - 4.3 mi / 6.8 km
    • Accademia Gallery - 4.4 mi / 7.1 km

    Getting around

    • Florence (FLR-Peretola) - 9 min drive
    • Porta al Prato Station - 10 min drive
    • Florence Santa Maria Novella Station - 12 min drive
    • Florence-Statuto Station - 12 min drive
    • Self parking (surcharge)
    • Area shuttle (surcharge)

    Recent reviews

    Very Good 8.2 From 269 reviews

    Hilton Florence Metropole Hotel, Florence
    Wonderful stay
    Mary, us2 night romance trip
    Hilton Florence Metropole Hotel, Florence
    Very Good8.0
    Repeat Guest
    Service and facilities were as expected with the Hilton chain. We stay at this hotel every year for a couple days on departure from Italy as it is convenient to Airport and to Rental car return. Also, the free Shuttle to the city center is a great feature. The rooms are a little "worn" and need upgrading but overall a good operation with professional folks and services. Area is not the best for walking to restaurants, shopping etc as limited facilities but that was no important to us.
    reg, us2 night romance trip
    Hilton Florence Metropole Hotel, Florence
    Don't do it!!!
    Dreadful location, far from city centre. They gave a shuttle but doesn't run often and if it's full they don't care and just tell you to take a taxi (about 18 euros). The rooms are ok and nice bathroom and there were a few good breakfast items but dreadful service should anything not work out. And their "pool" is NOT a pool. It's a whirlpool (jacuzzi) NOT what we had in mind for the heat wave. Very disappointing.
    A Traveler, us4 night trip with friends
    Hilton Florence Metropole Hotel, Florence
    Very Good8.0
    Conveniently near the airport, but not walking distance to town
    Marissa, us1 night romance trip
    Hilton Florence Metropole Hotel, Florence
    Very Controlled
    Everything is very controlled, from the air conditioning to the confusing elevators,some go one place others go to another in the same elevator area. Then you have to go to another elevator on the other side around the corner to get to the garage,with only one sign by that elevator ( if I knew it was there I wouldn't need a sign). It seems they are wanting to derect you to the pay services! The staff was just ok . The € 15 breakfast wasn't worth it (the only one I had to pay for). I left a day early, just wanted to get out of there! They didn't even give us enough towels after they took the others away.
    Donald, us4 night trip with friends

    See all reviews

    Hilton Florence Metropole Hotel, Florence

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