Sheraton Pilar Hotel and Convention Center

Photo gallery for Sheraton Pilar Hotel and Convention Center

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Pilar Hotel and Convention Center

Sheraton Pilar Hotel and Convention Center

4.5 star property
Luxury La Lonja hotel with 1 indoor pools, connected to the convention centre

7.6/10 Good

137 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
Panamericana Km 49 5 Gral M De, La Lonja, Buenos Aires, 1629
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • WiFi in the lobby
  • Health club
  • Sauna
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Separate sitting area

Choose dates to view prices

About this area

Getting around

  • Buenos Aires (AEP-Aeroparque Jorge Newbery) - 31 min drive
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 48 min drive
  • Luján Station - 30 min drive
  • Shopping centre shuttle (surcharge)

About this property

Sheraton Pilar Hotel and Convention Center

4.5-star luxury hotel connected to the convention centre
A poolside bar, a terrace and shopping on site are just a few of the amenities provided at Sheraton Pilar Hotel and Convention Center. For some rest and relaxation, visit the sauna or hot tub, and indulge in a body treatment, reflexology or hydrotherapy. Enjoy a meal at the two on-site restaurants. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and a garden.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Limo/town car service, an electric car charging station and ATM/banking services
  • Concierge services, a front desk safe and massage treatment rooms
  • Guest reviews give good marks for the pool, helpful staff and overall condition
Room features
All 140 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and climate-controlled air conditioning.
More conveniences in all rooms include:
  • Childcare services, free infant beds and travel cots
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 27-inch flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay free
  • Playground
  • Childcare in room (surcharge)
  • Children's games

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerheads
  • Grab bar in bath
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 27-inch Smart TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon checkout for all residents of Argentina. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

Optional extras

  • WiFi is available in guest rooms for ARS 50 per day (rates may vary)
  • WiFi is available in public areas for ARS 50 per day (rates may vary)
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ARS 3500.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Pilar Sheraton
Hotel Sheraton Pilar
Pilar Hotel
Pilar Sheraton
Sheraton Hotel Pilar
Sheraton Pilar
Sheraton Pilar Hotel
Sheraton Pilar Hotel La Lonja
Sheraton Pilar La Lonja
Sheraton Pilar Hotel Convention Center
Sheraton Pilar Hotel and Convention Center Hotel
Sheraton Pilar Hotel and Convention Center La Lonja
Sheraton Pilar Hotel and Convention Center Hotel La Lonja

Frequently asked questions

Does Sheraton Pilar Hotel and Convention Center offer free cancellation for a full refund?
Yes, Sheraton Pilar Hotel and Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Pilar Hotel and Convention Center?
As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at Sheraton Pilar Hotel and Convention Center on 2 Oct 2022 start from $280, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Pilar Hotel and Convention Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Pilar Hotel and Convention Center?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Sheraton Pilar Hotel and Convention Center?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Pilar Hotel and Convention Center?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sheraton Pilar Hotel and Convention Center?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Sheraton Pilar Hotel and Convention Center and nearby?
Sheraton Pilar Hotel and Convention Center has an outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Sheraton Pilar Hotel and Convention Center?
Yes, there are 2 on-site restaurants. Nearby restaurants include La Caballeriza (8-min walk), Starbucks (10-min walk) and Fabric Sushi (11-min walk).
What's the area around Sheraton Pilar Hotel and Convention Center like?
Sheraton Pilar Hotel and Convention Center is a short 5-minute walk from Las Palmas Shopping Center and 13 minutes' walk from Austral Park.

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

7.7/10

Staff & service

7.3/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Old, bad maitenance, missing light bulbs, broken floors, dirty windows Bad smell
Loreto, 3-night romance trip
Verified Expedia guest review

2/10 Poor

The property is very nice but it shows its age . The rooms are old , dark, and not updated. The bathroom handles are rusty. We had to keep caling for towels. The worst part was that i dont live in argentina. My daughter who is 9 months pregnant came to visit amd she was made feel like a delinquent . Was approached by 3 people telling her to leave . My grandson who is 2 was very upset . We understand rules ams regulations but there is humanity .
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

comfortable and accommodating
staff is excellent one staff member Fernando has extraordinary customer service abilities well done
3-night trip
Verified Expedia guest review

8/10 Very good

Great staff and beautiful grounds.
The staff at the hotel were fantastic. They went way out of the way to solve problems and help us. We particularily loved Rodreigo, with his fantastic command of English. The hotel is a little run down on the interior but had a fantastic pool area. Just like a garden, beautiful.
Brenda, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Not as good as other Sheraton hotels.
It was a good stay in general terms. However, there were a couple of issues that lowered my rating. 1) We ordered drinks at the lobby bar. The place was not crowded and it surprised me the waiter took a good 10 minutes to have our order given to the bartender. She in fact gave the bartender our order when I inquired about it. She blamed him for the delay because he was on the phone. He was taking a phone order and it was her that took 10 min. to act. 2) The room was clean, comfortable and clean, but the A/C system was not working and needed to have their repair person come over to fix it which would disturb out privacy. 3) It was our anniversary and wanted a special dinner Saturday night. We called 3 times to reserve a table near the window, facing the beautiful gardens. At dinner time we were told the table was reserved by somebody else. We mentioned our 3 calls. The waiter said it was reserved by somebody important or the owner (?) of the hotel. We kept asking and then, the waiter graciously made a phone call and was authorized to allow us to use it. So....it was not really reserved for anybody specific, was it? He also remarked that the restaurant makes no promises in terms of reserving tables. Do they or do they not? We were grateful however, I found the incident a bitter reminder of the inconsistency of rules and guidelines most places in Argentina live by
Verified Orbitz guest review

4/10 Fair

Four stars???
It is an old Hotel. We paid $ 300 a day for 3 people, but: 1. They charge the Internet and it is very poor. 2. The Carpet in the room is old and dirty. 3. Furniture are old; 4. We had a leak in the bath 5. Staff is not bad. 6. Room is Big
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Nice hotel 50 kms from Buenos Aires city.
I spent on night only. I was attending a wedding in Pilar city. It was a pleasant stay, I only had a sandwich at the lobby bar, service was courteous. Tried to read by the poolbar, but I had to leave due to loud music by a DJ in the afternoon.
Verified Expedia guest review