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Atzavara Hotel & Spa

Photo gallery for Atzavara Hotel & Spa

Front of property
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of Atzavara Hotel & Spa

UNESCO Sustainable Travel Pledge

Atzavara Hotel & Spa

5.0 star property
Luxury hotel in Santa Susanna with 4 restaurants and 5 outdoor pools

8.8/10 Fabulous

17 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
The price is $106
Price available on 2/20/2023
Map
Carrer Pla de la Torre, 16, Santa Susanna, 08398

Room options

About this area

Getting around

  • Gerona (GRO-Costa Brava) - 37 min drive
  • Calella Station - 8 min drive
  • Santa Susanna Station - 9 min walk
  • Malgrat de Mar Station - 25 min walk

Restaurants

  • Indalo House - 4 min walk
  • Kings Grand Cafe - 6 min walk
  • El Ship - 6 min walk
  • Maui Beach Club - 10 min walk
  • La Maduixa - 14 min walk

About this property

Atzavara Hotel & Spa

Bring the kids when you stay at Atzavara Hotel & Spa in Santa Susanna and they can enjoy the free kids' club. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 4 restaurants. Other highlights at this luxurious hotel include 5 outdoor pools, a sauna, and a seasonal outdoor pool.

All inclusive

All-inclusive room rates at Atzavara Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Catalan, English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 465 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 4 restaurants
  • 4 bars/lounges

Traveling with children

  • Free children's club
  • Children's pool
  • Free supervised childcare/activities
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Lifeguard on site

What to do

  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 20 meeting rooms
  • Conference center (26910 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Terrace
  • 5 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Languages

  • Catalan
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient toilets only

Special features

All inclusive

All-inclusive room rates at Atzavara Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Dining

El Mercat - Onsite buffet restaurant.
Botanic - Onsite restaurant. Open daily.
Ginger - Onsite restaurant. Open daily.
Posidonia - Onsite bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.30 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
  • Spa fee: EUR 15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 15 for children
  • Spa access is available for an extra charge of EUR 15 per day

Renovations and closures

This property is closed from March 2 2023 to March 31 2023 (dates subject to change).
The property is closed between November 21 and January 27.

Parking

  • Uncovered self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Atzavara Hotel Spa
Atzavara Hotel & Spa Hotel
Atzavara Hotel & Spa Santa Susanna
Atzavara Hotel & Spa Hotel Santa Susanna

Frequently asked questions

Is Atzavara Hotel & Spa currently open?
This property is closed from March 2 2023 to March 31 2023 (dates subject to change).
How much does it cost to stay at Atzavara Hotel & Spa?
As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Atzavara Hotel & Spa on Feb 20, 2023 start from $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Atzavara Hotel & Spa offer free cancellation for a full refund?
Yes, Atzavara Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Atzavara Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Atzavara Hotel & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Atzavara Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Atzavara Hotel & Spa?
Yes. Self parking costs EUR 10 per day.
What are the check-in and check-out times at Atzavara Hotel & Spa?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in is available.
Is there an onsite casino at Atzavara Hotel & Spa?
No, this hotel doesn't have a casino, but Gran Casino Costa Brava (8.2 mi) is nearby.
What is there to do at Atzavara Hotel & Spa and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Atzavara Hotel & Spa also has 4 bars and a seasonal outdoor pool, as well as a sauna and a garden.
Are there restaurants at or near Atzavara Hotel & Spa?
Yes, there are 4 onsite restaurants. Nearby restaurants include Indalo House (4-min walk), Kings Grand Cafe (6-min walk), and El Ship (6-min walk).
What's the area around Atzavara Hotel & Spa like?
Atzavara Hotel & Spa is a short 9-minute walk from Santa Susanna Station and 12 minutes' walk from Santa Susanna Beach.

Reviews

8.8

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

9.1/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very Good

Olabisi, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

nicola, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Superior experience!
What a hotel! Top service, presentation and location. Faultless.
Sash, 4-night trip
Verified Hotels.com guest review

4/10 Fair

New hotel, still smells of painting. The rooms are nice but nothing more. Toilets in the pool were horribly dirty and the food of the dinner buffet was horrible. Seems they are not ready to serve guests yet. Definitely not worth the super high price I paid for 2 nights (about 900€)
Tomer, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jorge, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Zohra, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Es un hotel de diseño
Verified Expedia guest review

8/10 Very Good

Forskelsbehandling
Samlet set var det et rigtigt fint ophold, og der er ikke en finger at sætte på både rengøringen, restauranten samt servicen. Vi undrer os dog over, hvordan receptionen kun tilbød nogle gæster velkomstdrinks og vand ved udtjekning, imens andre ikke blev tilbudt dette - herunder os selv. Denne forskelsbehandling mener vi ikke hører til et 5-stjernet hotel.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Groots opgezet hotel, ruime kamers, diverse zwembaden, goede service, vriendelijk personeel. ruime keus ontbijt- en dinerbuffet. Een prima verblijf voor een relaxte vakantie
Geke, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Valérie, 5-night trip
Verified Expedia guest review