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Disney's Hotel Santa Fe, Coupvray

2-star2 stars
Disneyland Resort Paris, Marne-la-ValleCoupvraySeine-et-Marne77700France

Family hotel with restaurant, near Disneyland® Paris
  • Free WiFi and free parking
Good7.6
Cleanliness
Clean
WiFi
Good internet service
Value for money
Best value for money
Room
Great room
718See all 718 Hotels.com reviews
From 7,750 reviewsTripAdvisor Traveller Rating

Disney's Hotel Santa Fe, Coupvray

from $164
  • Standard Room
  • Room (Eldorado)
  • Room (Rio Grande)
  • Room (Eldorado)

At a glance

Key facts

Hotel size

  • This hotel has 1,000 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in
Airport shuttle service is available at scheduled times from 10 AM to 6 PM. Contact the property in advance to get details. Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 10 AM to 6 PM *

  • Train station pickup *

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Golfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 1992
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Cantina - This restaurant specializes in international cuisine and serves breakfast and dinner.

Rio Grande Bar - Onsite bar.

Disney's Hotel Santa Fe, Coupvray’s small print

Also known as

  • Disney's Hotel Santa Fe®
  • Disney's Hotel Santa Fe® Coupvray
  • Disney's Santa Fe®
  • Disney's Santa Fe® Coupvray
  • Disney's Santa Fe® Hotel
  • Disney's Hotel Santa Fe Coupvray
  • Disney's Hotel Santa Fe
  • Disney's Santa Fe Coupvray
  • Disney's Santa Fe

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 19 for adults and EUR 14 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 23 per person (one-way)

Airport shuttle service for children costs EUR 10 (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Disney's Hotel Santa Fe, Coupvray

Top spots nearby

Recommended by this property

  • Disneyland® Paris (8-minute walk)
  • Val d'Europe (9-minute walk)
  • Golf Disneyland® Paris (18-minute walk)
  • Aquarium Sea Life Paris (20-minute walk)
  • La Vallee Village (21-minute walk)
  • Val d'Europe Shopping Center (23-minute walk)
  • Davy Crockett Adventure (44-minute walk)

Getting around

  • Paris (CDG-Roissy-Charles de Gaulle) - 32 min drive
  • Paris (ORY-Orly) - 36 min drive
  • Marne la Vallée-Chessy Station - 16 min walk
  • Serris Val d'Europe Station - 5 min drive
  • Jossigny Montry-Conde Station - 11 min drive
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Free theme park shuttle

Recent reviews

Good 7.6 From 718 reviews

Disney's Hotel Santa Fe, Coupvray
Exceptional10.0
You will LOVE Disney's Hotel Santa Fe!
If you are an American traveling to Paris, make this your hotel! The Paris trains terminate at Disneyland, giving you a 15 minute train ride to all the great Paris icons. Guest Relations will even help you plan your visit into the city. You'll be greeted with "Bon jour!" but as soon as you say "Hello" they immediately change to English. As a former Disney cast-member who has stayed on-property at many Walt Disney World hotels and all three Disneyland hotels, I had very high expectations for Disneyland Paris. Upon arrival from the long train ride originating at airport (I arrived after the last high-speed train for the day) and then the walk to the hotel from the train station, the Disney staff welcomed me with open arms, cold water, and even an escort to my room (which is above and beyond their normal service). Disney's Hotel Santa Fe is a CARS-themed hotel, complete with buffet breakfast, on-site Starbucks, lush landscaping, a character greeting in the lobby each morning, and complimentary bus transportation (or an easy walk) to the parks. The detail and attention paid to each room was wonderful. A photograph of Mater sleeping in his garage, traffic cones for lamp shades, and a bed cover that turns your bed into the main street of Radiator Springs. It's fun, wonderful, and totally Disney! Whether a Disney fan traveling alone or a family visiting Paris, you will love your stay here.
Daniel, us3 night trip
Disney's Hotel Santa Fe, Coupvray
Fair4.0
Disappointed with Sante Fe Hotel and the parks.
Room was advertised with 'air conditioning'. Turns out it was just a low speed ceiling fan. Would have been okay to open the windows but there wasn't any screens o keep the bugs out. We also had problems with 'breakfast included'. We paid a rate that included breakfast through hotels.com but Disney wouldn't honor it because the reservation came through Expedia and WE couldn't prove we paid for breakfast. I found the majority of the staff to be rude during our quest to resolve our issues ( they also had us for two people even though our confirmation said 4 people). I should point out there was a couple of staff members who tired hard and were polite. The hotel was very overpriced for what you get and it's wasn't worth the extra cost to be on property. Our overall Disneylamd Paris experience was not good. We won't be going back and I'd recommend spending money going to Disneyland California, Walt Disney World Florida or Tokyo Disneyland where service is great and the parks are in better condition and operate properly.
lane, us2 night family trip
Disney's Hotel Santa Fe, Coupvray
Exceptional10.0
Hot Time in Disney Resort
We were SO excited to check into a Disney hotel in France! It was the same wonderful familiar feeling we get when we arrive at Disney hotels in Florida. The cast members were great, the theming of the hotel was perfect! When we walked to our room, we were totally shocked that there was no air conditioning! We stayed in 4 different hotels on our Paris trip and the Disney hotel was the only one with no air conditioning!
Holly, us1 night romance trip
Disney's Hotel Santa Fe, Coupvray
Fair4.0
Dirty disaster
The hotel is really dirty. And by that I mean really dirty. While I do understand that it is not supposed to be a 5 * hotel, I wouldn't expect so much filth in the room and around the facilities (bed sheets seemed clean tho, thank God). Kids couldn't watch tv until 7am (they block off the tv signal until then). Starbucks and hotels restaurant don't open until 7 am and there are no other coffee/ food options until then. Breakfast is al you can eat buffet, but 90% of what's offered are bread buns and pastries. The check in took forever. In the room there was only shower gel and shampoo in one, no lotion or hair condidtioner. We asked for a lotion at the front desk but never received it. We had beautiful weather during our stay so it was quite warm outside. There is no AC at the hotel and the windows open up just a tad. The biggest problem here? The hotel is right by the river, and with no bug screens it's a disaster. You do get the pass for magic hours in the Disneyland though- probably the only positive:)
A Traveler, us2 night family trip
Disney's Hotel Santa Fe, Coupvray
Exceptional10.0
Disney Delights
Loved staying at the Disney hotel. Clean and comfortable. So close to the entrance to the parks
Rebecca, usTrip with friends

See all reviews

Disney's Hotel Santa Fe, Coupvray

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