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1 room, 2 adults

W Mexico City, Mexico City

4.5-star4.5 stars
Campos Eliseos 252 Chapultepec, Mexico City, CDMX, 11560, Mexico

Luxury hotel with spa, near Chapultepec Park
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Bar
Bar is awesome
Vibe
Awesome vibe
Wellness
Great wellness & sports facilities
Value
Value for money could be better

W Mexico City, Mexico City

from $159
  • Wonderful Room, Room, 1 King Bed, City View
  • Wonderful Room, Room, 2 Queen Beds, City View
  • Spectacular Room, Room, 2 Queen Beds, City View
  • Spectacular Room, Room, 1 King Bed, City View
  • Fabulous Room, Room, 1 King Bed, City View
  • Fabulous Room, Room, 2 Queen Beds, City View
  • Cool Corner Room, Suite, 1 Bedroom, City View, Corner
  • Fantastic Room, Suite, 1 Bedroom, City View, Corner
  • Marvelous Room, Suite, 1 Bedroom

What’s around W Mexico City, Mexico City

Landmarks

  • In Polanco
  • Chapultepec Park - 5 min walk
  • Auditorio Nacional - 7 min walk
  • Museo Nacional de Antropologia - 29 min walk
  • Paseo de la Reforma - 32 min walk
  • The Angel of Independence Monument - 44 min walk
  • Avenida Presidente Masaryk - 5 min walk
  • Parque Zoologico de Chapultepec - 19 min walk

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 12 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 40 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tultitlan Cuautitlan Station - 27 min drive
  • Polanco Station - 12 min walk
  • Auditorio Station - 22 min walk
  • San Joaquin Station - 28 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 237 rooms
  • This hotel is arranged over 25 floors

Check-in and check-out

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 44 lbs)

Internet

  • WiFi in public areas *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Away Spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Living Room Bar - This cocktail bar specializes in Mexican cuisine.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

W Mexico City, Mexico City’s small print

Also known as

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City
  • W Mexico City Hotel
  • W Mexico City Mexico City
  • W Mexico City Hotel Mexico City

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: MXN 1250 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs MXN 90 per night

Breakfast costs between MXN 282 and MXN 700 per person (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350

Airport shuttle service is offered for an extra charge of MXN 1340 per vehicle (one-way)

WiFi is available in public areas for MXN 190 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 444 reviews

Exceptional 10.0
W Polanco
worked out perfectly, great hotel, safe and convenient location, staff was friendly, lobby bar is a bit strange but that's the crowd you get when you stay at a W hotel.
Stephen, us3 night trip
Good 6.0
Ok stay but great location
We stayed in the hotel for 7 days . The location is great but the rooms are old and the cleaning service does not do a good job cleaning.Service is slow. We had to call multiple times for towels or water. We had the same experience at the W in Miami but thought may be we should give it another chance but ended up being the same. Concierge service is very good , they try very hard to make our experience first class. Check in on the other hand no smile , very stern feels like their job is a burden. May be JW Marriot next might have been better.
Sudhindra, us2 night family trip
Very Good 8.0
Four Stars
Overall, great hotel in walking to many restaurants, bars, and shopping in Polanco. Only down side, the standard room is somewhat cramped.
Loc, us3 night trip with friends
Exceptional 10.0
Great place to stay
Great location and great place to stay. Very happy with this hotel. Staff were friendly and helpful.
Justin, us4 night trip with friends
Exceptional 10.0
My favorite W Hotel
I have not always had excellent experiences at the W line of hotels. But this one in Mexico City was really excellent. The service was always professional and courteous, the room was beautiful, and my stay was so very comfortable.
Beth, us3 night trip

W Mexico City, Mexico City

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