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1 room, 2 adults
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W Mexico City, Mexico City

4.5 stars
Campos Eliseos 252 ChapultepecMexico CityDF11560Mexico, 800-491-6126
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Excellent4.2 / 5
Bar
Bar is awesome
Vibe
Awesome vibe
Amenities
Great amenities
Value
Value for money could be better
225See all 225 Hotels.com reviews
From 819 reviewsTripAdvisor Traveller Rating

W Mexico City, Mexico City

Hotel Info: 866-539-8117

from $152
  • Fantastic Suite, 1 Queen Bed
  • City View Room - 2 Queen Beds
  • Fabulous Room
  • Superior City View Room - 2 Queen Beds
  • Fantastic Suite
  • Wonderful Room
  • Spectacular Room, 1 Queen Bed
  • Cool Corner Suite, Corner
  • Spectacular Room
  • Fabulous Room
  • Wonderful Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 237 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 20 kg)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: MXN 1250 per stay

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Valet parking costs MXN 90 per night

Breakfast costs between MXN 282 and MXN 700 per person (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350

Airport shuttle service is offered for an extra charge of MXN 1105 per vehicle (one way)

WiFi is available in guestrooms for MXN 190 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 190 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Meeting rooms 7
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

J By Jose Andres - Onsite restaurant.

W Mexico City, Mexico City’s small print

Also known as

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: MXN 1250 per stay

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Valet parking costs MXN 90 per night

Breakfast costs between MXN 282 and MXN 700 per person (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350

Airport shuttle service is offered for an extra charge of MXN 1105 per vehicle (one way)

WiFi is available in guestrooms for MXN 190 per 24-hour period (rates may vary)

WiFi is available in public areas for MXN 190 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 225 reviews

W Mexico City, Mexico City
Outstanding5.0 / 5
You even have a view from the toilet!
This hotel is in the heart of Polanco with nice modern rooms. Jose Andres is also a treat with the best jamon Serrano in town.
3 night romance trip
W Mexico City, Mexico City
Excellent4.0 / 5
Good service and location
The general hotel decor seems a bit old and the AC wasn't working properly. The room has a curtain divinding it from the bathroom which was uncomfortable to me because I was traveling with my teen-aged son and both of us wanted privacy. The hotel service, however, was wonderful.
3 night family trip
W Mexico City, Mexico City
Fair2.0 / 5
They messed up my room and reservation as well as the spa and health club were closed.
3 night trip with friends
W Mexico City, Mexico City
Outstanding5.0 / 5
Our over stay was incredible. Hotel is very safe and clean and the. Great location with walking distance to a variety of bars, restaurants, and shops. Will definetely stay here again next time I visit Mexico City.
3 night family trip
W Mexico City, Mexico City
Excellent4.0 / 5
Don't get sick
Overall it was a good experience. Staff was very attentive and courteous. On our second day my wife got sick and we needed to call a doctor for which we had to pay over $300.00 for a 15min visit. I don't mean to put a price on health but keep in mind we paid $188.00 per night. I think that was too much.
5 night romance trip

See all reviews

W Mexico City, Mexico City

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