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1 room, 2 adults

W Mexico City, Mexico City

4.5-star4.5 stars
Campos Eliseos 252 Chapultepec, Mexico City, CDMX, 11560, Mexico

Luxury hotel with spa, near Chapultepec Park
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,226 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Vibe
Awesome vibe
Bar
Bar is awesome
Wellness
Great wellness & sports facilities
Value
Value for money could be better

W Mexico City, Mexico City

from $129
  • Wonderful Room, Room, 1 King Bed, City View
  • Wonderful Room, Room, 2 Queen Beds, City View
  • Spectacular Room, Room, 2 Queen Beds, City View
  • Spectacular Room, Room, 1 King Bed, City View
  • Fabulous Room, Room, 1 King Bed, City View
  • Fabulous Room, Room, 2 Queen Beds, City View
  • Cool Corner Room, Suite, 1 Bedroom, City View, Corner
  • Fantastic Room, Suite, 1 Bedroom, City View, Corner
  • Marvelous Room, Suite, 1 Bedroom

What’s around W Mexico City, Mexico City

Landmarks

  • In Polanco
  • Chapultepec Park - 5 min walk
  • French Embassy - 6 min walk
  • Auditorio Nacional - 7 min walk
  • Monumento a los Ninos Heroes - 26 min walk
  • Parque Zoologico de Chapultepec - 29 min walk
  • Tamayo Museum of Contemporary Art - 30 min walk
  • Museo Nacional de Antropologia - 30 min walk

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 12 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 40 min drive
  • Mexico City Buenavista Station - 7 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tultitlan Cuautitlan Station - 27 min drive
  • Polanco Station - 12 min walk
  • Auditorio Station - 22 min walk
  • San Joaquin Station - 28 min walk
  • Airport shuttle (surcharge)

About W Mexico City, Mexico City

Putting you in a great location within just a 10-minute walk of Chapultepec Park and French Embassy, W Mexico City offers an airport shuttle (available 24 hours) for MXN 1340 per vehicle one-way. Guests can visit the spa to be pampered with massages, body scrubs, or facials. A bar/lounge and a health club are other highlights, and rooms at this luxurious hotel offer up nice touches like pillowtop beds with premium linens. Fellow travelers like the bar and overall property condition. The property is just a short walk to public transportation: Polanco Station is 12 minutes away.

At a glance

Key facts

Hotel size

  • This hotel has 237 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 44 lbs)

Internet

  • WiFi in public areas *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered locks/deadbolt
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
  • DVD player
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Away Spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Living Room Bar - This cocktail bar specializes in Mexican cuisine.

W Mexico City, Mexico City’s small print

Also known as

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City
  • W Mexico City Hotel
  • W Mexico City Mexico City
  • W Mexico City Hotel Mexico City

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: MXN 1250 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs MXN 90 per night

Breakfast costs between MXN 282 and MXN 700 per person (approximately)

Pets are allowed for an extra charge of MXN 300 per pet, per day, plus a one-time cleaning fee of MXN 1350

Airport shuttle service is offered for an extra charge of MXN 1340 per vehicle (one-way)

WiFi is available in public areas for MXN 190 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 217 reviews

Exceptional 10.0
We'll be back soon!
Shalin, us1 night trip
Exceptional 10.0
Amazing hotel! we will be back!
Shalin, us1 night trip
Very Good 8.0
Fine experience not excellent nor terrible
Overall a fine place. The staff was fine, cleaning was fine, nothing to write home about. For the money you’d expect better service, but overall it was fine.
us4 night trip
Exceptional 10.0
It was an amazing hotel with great service and caring staff to help you with anything and everything. I can’t wait to go back. Also the area is the best!!
IDANIA, us3 night family trip
Very Good 8.0
Toilet kept plugging and we were going full Mexican in that we used the waste basket. Water pressure could be a lot better. Otherwise our expectations were met.
Robert, us2 night family trip

W Mexico City, Mexico City

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