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Hotel Silken Puerta America, Madrid

5 stars
Avenida de America, 41 orCorazón de María,10, MadridMadrid28002Spain, 800-491-6126
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Excellent4.3 / 5
Vibe
Awesome vibe
Service
Fantastic service
Amenities
Great amenities
Location
Great location
530See all 530 Hotels.com reviews
From 2,266 reviewsTripAdvisor Traveller Rating

Hotel Silken Puerta America, Madrid

Hotel Info: 866-539-8117

from $124
  • Zaha Hadid Space Club
  • Offer
  • Deluxe Room
  • Junior Suite
  • Deluxe Club
  • Executive Suite
  • Deluxe Double Room Single Use
  • Standard Double Room (Promotion)
  • Junior Suite Club

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle (available on request)

Parking

  • Self parking *

Also known as

  • Hotel Silken Puerta
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid

Policies

Additional policies and fees may apply when booking more than 9 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 22.35 per day

Rollaway beds are available for EUR 60.00 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Steam room
  • Nightclub
Working away
  • Business center
  • Meeting rooms 12
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

In addition to spectacular views over the city, on the 13th floor of the hotel guests may enjoy an area equipped with a heated pool, Scottish shower, Turkish bath and a gym.

Dining

Lagrimasn Negras - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

MAD Restaurant - This restaurant serves breakfast, brunch, and dinner.

Hotel Silken Puerta America, Madrid’s small print

Also known as

  • Hotel Silken Puerta
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid

Policies

Additional policies and fees may apply when booking more than 9 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 22.35 per day

Rollaway beds are available for EUR 60.00 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 530 reviews

Hotel Silken Puerta America, Madrid
Outstanding5.0 / 5
Awesome Experience
This was a unique hotel where every floor had its own theme! Everyone was friendly, rooms were clean, and the 13th floor Sky bar was amazing!
1 night trip
Hotel Silken Puerta America, Madrid
Outstanding5.0 / 5
Fantastic stay
Amazing property, rooms were beautiful and we'll maintained.
1 night romance trip
Hotel Silken Puerta America, Madrid
Outstanding5.0 / 5
Relax and enjoy!
The hotel was amazing and fun to be in. There isn't much around the area, but we chose to stay there on a day we wanted to rest to enjoy the hotel itself, and that is exactly what this hotel is good for.
1 night family trip
Hotel Silken Puerta America, Madrid
Excellent4.0 / 5
Great
Our stay was great. The rooftop bat was'nt available as the times as stated on the website and at the hotel's reception which was disapointing. Other than that the overall service of the hotel was very nice.
2 night romance trip
Hotel Silken Puerta America, Madrid
Outstanding5.0 / 5
Madrid
it was sgreat
4 night family trip

See all reviews

Hotel Silken Puerta America, Madrid

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