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Hotel Puerta América, Madrid

5-star5 stars
Avenida de America, 41 orCorazón de María,10, MadridMadrid28002Spain

Luxury hotel with 2 restaurants, near Las Ventas
  • VIPVIP properties

    VIP properties have been recognized for offering exceptional service to our customers.

  • Free WiFi
Very Good8.4
Awesome vibe
Bar and Beverages
Bar is awesome
Great amenities
Location is ok
127See all 127 reviews
From 2,840 reviewsTripAdvisor Traveller Rating

Hotel Puerta América, Madrid

from $118
  • Deluxe Room
  • Deluxe Club
  • Junior Suite Club
  • Junior Suite
  • Zaha Hadid Space Club
  • x Deluxe Room Non Refundable
  • Deluxe Double Room Single Use
  • X Deluxe Double Single Use Non refundable
  • xx
  • xx
  • Offer
  • Executive Suite
  • Standard Double Room (Promotion)

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 12 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free airport shuttle (available on request)


  • Self parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Nightclub
Working away
  • Business center
  • Meeting rooms 12
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


In addition to spectacular views over the city, on the 13th floor of the hotel guests may enjoy an area equipped with a Scottish shower and a gym.


Lagrimasn Negras - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open select days.

MAD Restaurant - This restaurant serves breakfast, brunch, and dinner.

Hotel Puerta América, Madrid’s small print

Also known as

  • Hotel Silken Puerta
  • Hotel Puerta América Madrid
  • Puerta América Madrid
  • Puerta América
  • Hotel Puerta America
  • Silken Puerta America Hotel Madrid
  • Silken Puerta America Hotel
  • Hotel Puerta América
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid
  • Hotel Puerta America Madrid
  • Puerta America Madrid


Additional policies and fees may apply when booking more than 9 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 22.35 per day

Extended parking costs EUR 22 per night

Rollaway beds are available for EUR 60.0 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Puerta América, Madrid


  • In Chamartin
  • Las Ventas - 25 min walk
  • Santiago Bernabeu Stadium - 32 min walk
  • Fundacion Juan March - 24 min walk
  • U.S. Embassy - 24 min walk
  • Parque de Berlin - 27 min walk
  • Museum of Natural Sciences - 28 min walk
  • ABC Serrano - 28 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11 min drive
  • Madrid Chamartin Station - 9 min drive
  • Madrid Recoletos Station - 10 min drive
  • Nuevos Ministerios Station - 10 min drive
  • Self parking (surcharge)
  • Extended parking (surcharge)
  • Free airport shuttle

Hotel Puerta América, Madrid

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