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1 room, 2 adults

Hotel Puerta América, Madrid

5-star5 stars
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002, Spain

Luxury hotel with 2 restaurants, near Avenida America
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Awesome vibe
Tasty breakfast
Fantastic service
Great amenities
214See all 214 reviews
From 3,069 reviews

TripAdvisor Traveller Rating

Hotel Puerta América, Madrid

from $115
  • Deluxe Room
  • Junior Suite
  • Zaha Hadid Space Club
  • Executive Suite

What’s around Hotel Puerta América, Madrid


  • In Chamartin
  • Santiago Bernabeu Stadium - 33 min walk
  • El Retiro Park - 35 min walk
  • Avenida America - 1 min walk
  • Paseo de la Castellana - 21 min walk
  • U.S. Embassy - 23 min walk
  • WiZink Center - 28 min walk
  • Nuevo Teatro Alcala - 31 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 14 min drive
  • Madrid Chamartín Station - 12 min drive
  • Nuevos Ministerios Station - 12 min drive
  • Madrid Ramon Y Cajal Station - 13 min drive
  • Cartagena Station - 4 min walk
  • Avenida de America Station - 9 min walk
  • Prosperidad Station - 11 min walk
  • Self parking (surcharge)
  • Extended parking (surcharge)

About Hotel Puerta América, Madrid

In Madrid's bustling entertainment district lies the luxury Hotel Puerta América. This centrally- located hotel is just 0.6 miles (1 kilometer) from Auditorio Nacional de Musica, 1.3 miles (2.1 kilometers) from Santiago Bernabeu Stadium, and 1.4 miles (2.3 kilometers) from Torre Espana.

Hotel Features.
This modern luxury hotel is the culmination of the architectural creations of 19 different international design studios. As a result, each floor of the hotel has a unique, eclectic atmosphere showcasing a particular artistic style. The lower story of the hotel houses 2 restaurants serving contemporary fare, and a bar/lounge. The top story of the property includes the hotel fitness center, which offers expansive city views, and the Skynight Bar. Amenities and services at Hotel Puerta América include a a 24-hour front desk and multilingual staff. The property also has a business center and a 12 conference rooms with audiovisual equipment. High-speed premium wireless Internet access is complimentary in public areas. Additionally, there is a safe-deposit box at the front desk, a porter/bellhop, and a security guard. Secure covered parking is available for a fee.

The 315 guestrooms at Hotel Puerta América are spread across 12 floors, each with an exclusive design concept. Room decor ranges from stark minimalistic furnishings and bare walls to brightly colored murals and eclectic bedding. All rooms are air conditioned and outfitted with plasma televisions with satellite channels, complimentary high-speed premium wired and wireless Internet access, direct-dial phones with voicemail, minibars, and in-room safes. Private bathrooms feature bathroom phones, bathrobes (upon request), slippers, hair dryers, and complimentary toiletries. All rooms have city views.

At a glance

Key facts

Hotel size

  • This hotel has 315 rooms
  • This hotel is arranged over 12 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Self parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
  • Nightclub
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The Observatory - This restaurant serves dinner only. Reservations are required. Open select days.

Karrara Terrace - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Lobby Bistro - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Puerta América, Madrid’s small print

Also known as

  • Hotel Silken Puerta
  • Hotel Puerta América Madrid
  • Puerta América Madrid
  • Puerta América
  • Hotel Puerta America
  • Silken Puerta America Hotel Madrid
  • Silken Puerta America Hotel
  • Hotel Puerta América
  • Hotel Silken Puerta America
  • Puerta America
  • Silken Puerta
  • Silken Puerta America
  • Silken Puerta America Madrid
  • Hotel Silken Puerta America Madrid
  • Hotel Puerta America Madrid
  • Puerta America Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Self parking costs EUR 26.00 per day

Extended parking costs EUR 26.00 per night

Rollaway beds are available for EUR 60.0 per day

Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 214 reviews

Hotel Puerta América, Madrid
Very Good8.0
It's not fun anymore good luck on the business hot
No more free shuttle to city center an the airport no more pool at the hotel. its not fun anymore it's a business hotel .
wentworth, us1 night trip
Hotel Puerta América, Madrid
Room layout and setup was non-traditional. Room and bathroom were not comfortable. Hallways were very dark. I had to request a room change; new room was not much better. Service was good. Folks at the front desk were very helpful.
Omar, us4 night romance trip
Hotel Puerta América, Madrid
Cool looking
Very well maintained and very cool looking!
Crystal, us1 night romance trip
Hotel Puerta América, Madrid
Not good experience
Air condition doesn’t work. Decoré out dated. Expensive parking. $26 euro per night!!?? $9 euros for 2 waters ??!! Lighting in the rooms are confusing.
Sam, us2 night romance trip
Hotel Puerta América, Madrid
Very Good8.0
Nice hotel, close to metro station. Rooms are big and comfortable. Breakfast a bit pricey.
Sergio, us2 night romance trip

See all reviews

Hotel Puerta América, Madrid

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