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Illusion Boutique Hotel by Xperience Hotels - Adults Only, Riviera Maya

3 stars
8th St NorthBetween 5th Av. and the ocean, Playa del CarmenQROO77710Mexico, ‏‎800-491-6126
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Food
Delicious food
Vibe
Awesome vibe
165See all 165 Hotels.com reviews
From 1,122 reviewsTripAdvisor Traveller Rating

Illusion Boutique Hotel by Xperience Hotels - Adults Only, Riviera Maya

Hotel Info: 866-539-8117

from $93
  • Deluxe Room, 1 King Bed, Partial Ocean View (Cabanas Vision)
  • Prestige Room
  • Mirage Room
  • Mirage Balcony

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Also known as

  • Hotel Illusion
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Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 150 and MXN 350 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 2208 per person (roundtrip)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Nuestra Casa - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Illusion Boutique Hotel by Xperience Hotels - Adults Only, Riviera Maya’s small print

Also known as

  • Hotel Illusion
  • Illusion Boutique Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Xperience Hotels Adults
  • Illusion Boutique
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  • Illusion Hotel
  • Illusion Boutique Hotel By Xperience Playa Del Carmen
  • Illusion Boutique Hotel Xperience Hotels Playa del Carmen
  • Illusion Boutique Hotel Xperience Hotels

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 150 and MXN 350 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 2208 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Illusion Boutique Hotel by Xperience Hotels - Adults Only, Riviera Maya

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