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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Illusion Boutique Hotel Adults Only By Xperience Hotels, Playa del Carmen

3.5-star3.5 stars
8th St North, Between 5th Av. and the ocean, Playa del Carmen, QROO, 77710, Mexico

Boutique hotel with outdoor pool, near Central Square
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
From 2,008 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Beach
Beautiful beach
Breakfast
Breakfast is average

Illusion Boutique Hotel Adults Only By Xperience Hotels, Playa del Carmen

from $72
  • Mirage Room
  • Mirage Balcony
  • Deluxe Room, 1 King Bed, Partial Ocean View (Cabanas Vision)
  • Prestige Room
  • Prestige Suite

What’s around Illusion Boutique Hotel Adults Only By Xperience Hotels, Playa del Carmen

Top spots nearby

Recommended by this property

  • Central Square (3-minute walk)
  • Nuestra Senora del Carmen Catholic Church (3-minute walk)
  • Quinta Alegría Shopping Mall (5-minute walk)
  • Xcaret Eco Theme Park (4.5 mi / 7.2 km)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) not allowed

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Library
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Maison Pierre - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Illusion Boutique Hotel Adults Only By Xperience Hotels, Playa del Carmen’s small print

Also known as

  • Hotel Illusion
  • Illusion Boutique Xperience Hotels Playa del Carmen
  • Illusion Boutique Xperience Hotels
  • Illusion Boutique Xperience Hotels Adults
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  • Hotel Illusion Boutique Hotel Adults Only By Xperience Hotels
  • Illusion Boutique Hotel by Xperience Hotels Adults Only
  • Illusion Boutique Hotel Adults Xperience Hotels Playa del Carmen
  • Illusion Boutique Hotel Adults Xperience Hotels
  • Illusion Boutique Adults Xperience Hotels Playa del Carmen
  • Illusion Boutique
  • Illusion Boutique Hotel by Xperience Hotels
  • Illusion Boutique Hotel
  • Illusion By Xperience Hotels
  • Illusion Boutique Hotel Xperience Hotels Adults Playa del Carmen
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  • Illusion Boutique Hotel Xperience Hotels Playa del Carmen

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between MXN 150 and MXN 350 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 0 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 112 reviews

Very Good 8.0
Cute boutique hotel.
Great location a few steps from the beach. Very welcoming staff at front desk. Very clean rooms and generous size. The breakfast was very good, but service in the restaurant was very slow.
janet, us3 night romance trip
Exceptional 10.0
Just Lovely
After staying in all inclusive resorts we wanted to experience a hotel on a smaller scale. Illusions Boutique hotel was lovely. It was very clean and well kept and the staff was very friendly. The location was perfect, 1/2 block off of the famous 5th Avenue and 1/2 block from the beach. Everything was in walking distance. A very lovely hotel.
Sheila, us2 night romance trip
Exceptional 10.0
Great location
The only thing missing is an air conditioned lobby area where one can just sit and relax outside of the bedroom without being consumed by the humidity
Eloy, us7 night trip with friends
Exceptional 10.0
good
Robert, us5 night trip with friends
Good 6.0
Good Boutique Hotel...Room service needs improveme
This is a good boutique hotel at a very good location. We stayed in a Mirage Room which is on the top floor with a nice view. The front desk guys are very warm and helpful. The Room was pretty big and spacious. The couple of things that bugged me every day was the room cleaning service. WE stayed for 4 nights and for 3 days we did not receive clean towels. There were no hand towels at the sink. We had to ask for bath towels everyday at night when we came back. The shower in the bathroom was leaking and needed repair, we complained about it on second day but it was not repaired till we checked out.
Chetan, usRomance trip

Illusion Boutique Hotel Adults Only By Xperience Hotels, Playa del Carmen

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