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Petit Palace Embassy Serrano, Madrid

4-star4 stars
Calle de Serrano, 46MadridMadrid28001Spain

4-star hotel with restaurant, near Prado Museum
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  • Free WiFi
Great location
Fantastic service
Good internet service
Quite clean
178See all 178 reviews
From 662 reviewsTripAdvisor Traveller Rating

Petit Palace Embassy Serrano, Madrid

from $130
  • Double Room
  • Quadruple Room
  • Romantic Room, 1 Double Bed
  • Superior Double Room, City View
  • Deluxe Double Room, Balcony, City View

About Petit Palace Embassy Serrano, Madrid

Small Madrid hotel with free WiFi, on upmarket Calle Serrano

Near Plaza de Colón

The only hotel located on Madrid’s exclusive Serrano street, the stylish Petit Palace Embassy Serrano occupies an attractive 19th-century building. Madrid-Barajas International Airport is 12 km away, and Plaza de Colón is 5 minutes away on foot.

Shops, parks, and art

In the Salamanca district, you'll be on the doorstep of the city’s most exclusive shopping areas - designer boutiques are a 6-minute walk. For a peaceful retreat from the busy streets, you can visit Retiro Park, a 12-minute walk, or the Prado Museum, a 23-minute stroll.

Free bikes, dining

The hotel offers buffet breakfasts, after which you can borrow a bike from reception and pedal around the city. In the evening you can relax in the hotel with dinner in the cozy restaurant or a nightcap in the bar, and guests with cars get discounts at a nearby public car park.

Stylish decor, free WiFi

Rooms at the Petit Palace Embassy Serrano Hotel are decorated in a contemporary style, and large, comfortable beds and air conditioning make it easy to relax. There's free WiFi - iPads® are available on request - and you can enjoy a movie on the LCD TV, with drinks from the minibar.

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets stay free

  • Specific rooms only, restrictions apply *

  • 1 per room


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Use of nearby fitness center (discount)
  • Free bicycles on site
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 23-inch LCD TV
  • Satellite TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

Petit Palace Embassy Serrano, Madrid’s small print

Also known as

  • Petit Palace Embassy
  • Petit Palace Embassy Serrano
  • Petit Palace Embassy Serrano Hotel
  • Petit Palace Embassy Serrano Hotel Madrid
  • Petit Palace Embassy Serrano Madrid
  • Petit Palace Serrano
  • Petit Palace Embassy Madrid
  • Petit Palace Embassy Hotel Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Petit Palace Embassy Serrano, Madrid


  • In Salamanca
  • Prado Museum - 20 min walk
  • Plaza Mayor - 30 min walk
  • El Retiro Park - 17 min walk
  • Thyssen-Bornemisza Museum - 19 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 29 min walk
  • Las Ventas - 30 min walk
  • Plaza de Espana - 30 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 13 min drive
  • Madrid Recoletos Station - 7 min walk
  • Madrid Atocha Station - 28 min walk
  • Madrid Principe Pio Station - 8 min drive
  • Serrano Station - 4 min walk
  • Colon Station - 6 min walk
  • Velazquez Station - 8 min walk
  • Discounted offsite parking

Recent reviews

Fabulous 8.6 From 178 reviews

Petit Palace Embassy Serrano, Madrid
Great choice in a nice part of Madrid
Great hotel in a great part of town. Our stay was part business, part travel, and this hotel was great for both. Staff were very friendly, and hotel is in a very nice part of town. Solid wifi, great (but slightly expensive) breakfast. Highly recommended.
Jack, us4 night trip
Petit Palace Embassy Serrano, Madrid
Very Good8.0
Perfect location and services
Perfect location very good services
juan, us2 night romance trip
Petit Palace Embassy Serrano, Madrid
Staff was incredible
Fantastic location.
William, us4 night trip with friends
Petit Palace Embassy Serrano, Madrid
The room was tiny and there was no room service which is badic in a 4 star hotel.
Francisco, us2 night romance trip
Petit Palace Embassy Serrano, Madrid
too expensive for what you get.
The room was not typical, it had a loft with stairs which made it not functional, the staff was OK but not as one expects. Not a hotel I would stay in again.
Ed, us1 night romance trip

See all reviews

Petit Palace Embassy Serrano, Madrid

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