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Petit Palace Embassy Serrano, Madrid

4 stars
Calle de Serrano, 46MadridMadrid28001Spain, 800-491-6126
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Excellent4.3 / 5
Service
Fantastic service
Bar
Bar is awesome
Wellness
Great wellness & sports facilities
Comfort
Comfortable
132See all 132 Hotels.com reviews
From 457 reviewsTripAdvisor Traveller Rating

Petit Palace Embassy Serrano, Madrid

Hotel Info: 866-539-8117

from $101
  • Triple Room
  • Standard Room
  • Standard Room, 1 Double or 2 Single Beds
  • Romantic Room, 1 Double Bed
  • Double Room Free Breakfast
  • Stay 3 Nights Save 15%
  • Double Room
  • Family Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Petit Palace Embassy
  • Petit Palace Embassy Serrano
  • Petit Palace Embassy Serrano Hotel
  • Petit Palace Embassy Serrano Hotel Madrid
  • Petit Palace Embassy Serrano Madrid
  • Petit Palace Serrano
  • Petit Palace Embassy Madrid
  • Petit Palace Embassy Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Only registered guests are allowed in the guestrooms.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7,5 for children (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
  • Free bicycles on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 23-inch LCD TV
  • Satellite TV channels
  • IPad
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Invernadero - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open select days.

Petit Palace Embassy Serrano, Madrid’s small print

Also known as

  • Petit Palace Embassy
  • Petit Palace Embassy Serrano
  • Petit Palace Embassy Serrano Hotel
  • Petit Palace Embassy Serrano Hotel Madrid
  • Petit Palace Embassy Serrano Madrid
  • Petit Palace Serrano
  • Petit Palace Embassy Madrid
  • Petit Palace Embassy Hotel Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Only registered guests are allowed in the guestrooms.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7,5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 132 reviews

Petit Palace Embassy Serrano, Madrid
Excellent4.0 / 5
Good base for family stay in Madrid
Good location, close to metro. Stayed with family of 4 (including two teenage boys). Room was a bit cramped, but had bed room for everyone (bunk beds for the kids). Excellent Wifi signal (again good for the kids). Lots of restaurants nearby. Don't pay for breakfast at the hotel, since there are options within easy walking distance (although don't seem to open until 8:30, as apparently nobody in Spain has anywhere to be before then).
3 night family trip
Petit Palace Embassy Serrano, Madrid
Excellent4.0 / 5
Perfect location in Madrid !
We came here with friends to go around Madrid and do some shopping. Location could not be better. Rooms are small but ok. We could not make the a/c work for us in one of the rooms (the dial apparently is for setting the intensity of the air flow (?), not for the degrees of temperature you want to set the room for... which was very confusing). Clean place, good service attitude of the personnel, great value for the money.
4 night trip with friends
Petit Palace Embassy Serrano, Madrid
Excellent4.0 / 5
Excellent option for a visit to Madrid
Superb location.
3 night business trip
Petit Palace Embassy Serrano, Madrid
Outstanding5.0 / 5
Would Stay Again
Clean and comfortable hotel with a very attentive staff. The shower in the bathroom is absolutely amazing and the room has everything one needs. It is located on a street packed with high-end shopping and restaurant options. Near the Parque Retiro and only about a 30 minute walk to the main city center. Would absolutely stay here again.
1 night business trip
Petit Palace Embassy Serrano, Madrid
Excellent4.0 / 5
Nice hotel location,
nice stay, though it would be nice a little chair or sofa, not a desk chair.Otherwise a very good stay for the location and price.
3 night family trip

See all reviews

Petit Palace Embassy Serrano, Madrid

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