Guests
All properties in Zihuatanejo, Guerrero, Mexico

Embarc Zihuatanejo

4-star beachfront resort with pool bar, near Zihuatanejo Bay

  • Free WiFi
From
$175

Image gallery

  • Poolside Bar
  • Poolside Bar
  • Beach
  • Beach
  • Poolside Bar
Poolside Bar. Image 1 of 65
1 / 65Poolside Bar
Camino Escenico Playa la Ropa S/N, Zihuatanejo, 40895, GRO, Mexico
8.8.Fabulous.
  • We had an amazing stay at the Embarc Zihuatanejo. The staff was amazing and we loved the…

    Oct 17, 2021

  • Love the location, had issue with pillows smelled as the cover were never changed as they…

    Oct 17, 2021

See all 159 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Sanitary Protocol (UNPLV - France) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Walkable
Dining options

This property is undergoing renovations from June 3 2021 until further notice.
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette

Property highlights

Main amenities

  • 73 smoke-free guestrooms
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Beach umbrellas

Feel at home

  • Children's pool
  • Kitchenette
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Television

What’s around

  • In Playa La Ropa
  • Zihuatanejo Bay - 1 min walk
  • La Ropa Beach - 1 min walk
  • Las Gatas Beach - 31 min walk
  • Municipal Market - 17 min walk
  • Archaeological Museum of the Great Coast - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Studio Suite, Non Smoking
  • Standard Villa, 1 Bedroom, Non Smoking
  • Standard Villa, 1 Bedroom, Non Smoking (2 Bath)
  • Standard Villa, 1 Bedroom, Non Smoking, Ocean View (Two Bath)
  • Standard Villa, 2 Bedrooms, Non Smoking

What’s around

Landmarks

  • In Playa La Ropa
  • Zihuatanejo Bay - 1 min walk
  • La Ropa Beach - 1 min walk
  • Las Gatas Beach - 31 min walk
  • Municipal Market - 17 min walk
  • Archaeological Museum of the Great Coast - 21 min walk
  • Playa Contramar - 26 min walk
  • Ixtapa Golf Course - 5.6 mi / 9 km

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 12 min drive
  • Airport shuttle (surcharge)
map
See on map
Camino Escenico Playa la Ropa S/N, Zihuatanejo, 40895, GRO, Mexico

At a glance

Hotel size

  • This hotel has 73 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Surfing/boogie boarding on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers - 8

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Things to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils

More

  • In-room safe

Special features

Dining

Zi Restaurant and Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Surf Club - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: MXN 4300.00 per accommodation, per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: MXN 582.32 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 725 per vehicle (one way)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Sanitary Protocol (UNPLV - France)
  • SafeStay (AHLA - USA)

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Long-term renters welcome.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Club Intrawest Hotel
  • Club Intrawest - Zihuatanejo Hotel Zihuatanejo
  • Intrawest Zihuatanejo
  • Club Intrawest - Zihuatanejo Hotel
  • Hotel Intrawest Zihuatanejo
  • Embarc Zihuatanejo By Diamond Resorts
  • Club Intrawest – Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Hotel Intrawest Zihuatanejo
  • Intrawest Zihuatanejo
  • Embarc Zihuatanejo Resort
  • Club Intrawest Hotel Zihuatanejo
  • Embarc Zihuatanejo Zihuatanejo
  • Embarc Zihuatanejo Resort Zihuatanejo
  • Club Intrawest Zihuatanejo
  • Embarc Zihuatanejo Hotel
  • Zihuatanejo Club Intrawest
  • Zihuatanejo Intrawest
  • Club Intrawest Zihuatanejo Hotel
  • Club Intrawest
  • Embarc Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Embarc Zihuatanejo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring poolside dining. Nearby restaurants include Patio Mexica (10-min walk), Vivan Las Pizzas (11-min walk), and Ita (11-min walk).
  • Yes, an airport shuttle is available. The charge is MXN 725 per vehicle one way.
  • Have fun during the warmer months with activities such as surfing. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a fitness center.
8.8.Fabulous.
  • 8.0.Very Good

    Hate that it had an extra fee plus food is not cheap there. The staff are great like Luis Miguel martinez was an excellent helper.

    Janet Ortega, 5 night trip, Sep 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We just spent 9 days at the Embarc and our stay was perfect. The staff attentiveness is amazing. The adherence to covid safety measures is superb. The facilities are awesome. The food in the restaurant was tasty and well presented. Again, the service was outstanding. We upgraded to a room with an awesome view for very little more. I highly recommend staying here.

    Barbara, 3 night romance trip, Aug 28, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Everything about this place is amazing… they are currently in the middle of renovations and are working to upgrade the facility. Our first room in building 5 did not have hot water or tv reception but they moved us to a much better view in a unit at the top of building 4! It was so beautiful. My biggest complaint about this whole ordeal staying here is that our flight got turned around in the air on Saturday and then rerouted us to Houston then finally on day 3 of travels we were able to make it to the resort. Expedia has been completely uncooperative and complacent about refunding the first night when we called 4 times to try and change the reservation and move things around due to the airlines issues. The fact that Expedia is not helping to refund the one night is absolutely intolerable and I will be sure to divert everyone I know away from booking anything with Expedia.

    Benjamin Joseph, 5 night romance trip, Aug 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location and friendly staff.

    7 night family trip, Aug 5, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    I wanted so badly to give the place 5 stars because it is a wonderful hotel, but there's a design flaw in the rooms that I just can't overlook. The doors to the balcony are basically solid wood, and they are either open or closed. So you're either completely shut in with only artificial light to see by, or you're completely exposed to all of the heat, noise and bugs coming in from the outside. Be aware that there are no elevators in the hotel. That wasn't a problem for me, I love the exercise, but for others it might be a showstopper. The hotel has a restaurant that's just okay - I expected a little better from a hotel that I'd rate 5 stars. But the nitpicking ends there. My room was HUGE - 2 bedrooms, 3 bathrooms, a full kitchen, a living room, our own mini-pool on the balcony. We had to yell from one end of the room to hear each other at the other! Beautiful swimming pool, easy access to the beach with beachside restaurants less than a 10 minute walk down the beach. Tons of stuff to do within a 30 minute walk or 10 minute cab ride. Staff friendly and bilingual. I definitely recommend this hotel to anyone visiting Ixtapa/Zihuatanejo.

    2 night family trip, Aug 5, 2021

    Verified Travelocity guest review

  • 4.0.Fair

    Payment confirmation not clear

    Payment confirmation issues at check inn.

    Pietro, 4 night family trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The view is fantastic! However, I wasn’t a fan of their food or the hours that their restaurants were open (no late breakfast here). Also they didn’t offer housekeeping services during our stay (1 week in August), which made it a bit uncomfortable since we were there to vacation and not to worry about taking the trash out. It would also be nice if they installed something to the bottom of the doors in the rooms to keep bugs out. It rained 3 different nights during our stay and we woke up to all kinds of creepy bugs inside our room. The decor and layout of the hotel is really cute and not overcrowded. However, I would probably opt for an all-inclusive resort the next time I visit Zihuatanejo. Definitely was not worth what we paid.

    6 night family trip, Aug 1, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Staff was great and helpful always willing to assist me

    2 night family trip, Jul 30, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Excelente place clean only a lot of stairs to go the areas

    Javier, 5 night trip, Jul 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    B

    5 night romance trip, Jul 25, 2021

    Verified Orbitz guest review

See all 159 reviews