4/10 Fair
Mar 3, 2023
Fine for kids, not for adults
We booked a hot tub suite here for a couple's retreat since I had some credits to use up. Decided to go during a random mid-week in February and it was still busy here. Staying in the room was the best experience - water park was just not fun, more or less anywhere comfortable for adults to sit (maybe their outdoor park is better?). Everywhere just seemed outdated. Workers seemed miserable. Restaurant was insane - beers were very funky/dirty taplines and all good seemed to just be fried/reheated from frozen and sold at a ridiculous mark-up. If they had a designated bar/tavern area for adults to relax while the kids were at the pool, I'd maybe rate this place a little higher. Don't even get me started on the beds ... If Holiday Inn Express can have insanely more comfortable beds and bedding, then what's GWL's excuse?
Don't bother coming here unless you have kids who really want to go and there's a serious coupon/Groupon for your stay. Save money by not eating on the premises - much better food at better prices elsewhere.
Verified traveler
3-night trip
Verified Hotels.com guest review