2/10 Poor
Dec 24, 2022
I've traveled a lot and this was the worse property I've stayed in. The living room curtains were falling off the rod, the windows wouldn't didn't close or open. There were gaps between the window and the screens, so it was super noisy and allow the insects to come in. The place was old and dirty. There was mold on the ceiling in the master bedroom. The shower curtain rods were rusty and needed to be replaced. The bathtub had rust as well. The outlet in the kitchen didn't work. The TV remote was difficult to navigate. The furniture was old and stained. The smoke detector in the master bedroom was broken and falling off the wall. The overhead fans and lighting didn't work properly. I would not stay at this place and not use VTrips. When I called to complain they wanted to send maintenance. I asked them why they didn't take care of this before our stay. They didn't have a good response. I also felt we should get some type of refund, yet because we gave a negative review, they refused my refund. I will not be doing business with them in the future.
Theresa C.
Verified Expedia guest review