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SureStay Plus Hotel by Best Western Rocklin

2.5 star property
Hotel with outdoor pool, near Sierra College

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SureStay Plus Hotel by Best Western Rocklin

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Individually furnished, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Individually furnished, laptop workspace, iron/ironing board, free WiFi
Combined shower/tub, free toiletries, hair dryer, towels
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Individually furnished, laptop workspace, iron/ironing board, free WiFi
Individually furnished, laptop workspace, iron/ironing board, free WiFi

Overview of SureStay Plus Hotel by Best Western Rocklin

6.4

Good

Property highlights

  • Pet friendly
  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
Map
4480 Rocklin Rd, Rocklin, CA, 95677
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Multilingual staff
  • TV in a common area
Feel at home
  • Children stay free
  • Sofa bed
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Heart of Rocklin
  • Westfield Galleria at Roseville - 5 min drive
  • Thunder Valley Casino - 11 min drive

Getting around

  • Sacramento Intl. Airport (SMF) - 32 min drive
  • Marysville, CA (MYV-Yuba County) - 39 min drive
  • Roseville Station - 9 min drive
  • Rocklin Station - 15 min walk
  • Auburn/Conheim Station - 16 min drive

Restaurants

  • Celestino's Ny Pizza & Pasta - 5 min drive
  • Mikuni Japanese Restaurant - 6 min drive
  • Old Town Pizza - 6 min drive
  • Venita Rhea's - 2 min drive
  • Primo Pizza Burger and Brew - 5 min drive
Map

About this property

SureStay Plus Hotel by Best Western Rocklin

SureStay Plus Hotel by Best Western Rocklin is a great choice for a stay in Rocklin. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and water skiing are nearby.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at SureStay Plus Hotel by Best Western Rocklin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at SureStay Plus Hotel by Best Western Rocklin?
As of Oct 3, 2023, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Rocklin on Oct 9, 2023 start from $81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at SureStay Plus Hotel by Best Western Rocklin?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus Hotel by Best Western Rocklin?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 20 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Rocklin?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Rocklin?
You can check in from 3 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at SureStay Plus Hotel by Best Western Rocklin?
No, this hotel doesn't have a casino, but Thunder Valley Casino (11-min drive) and Folsom Lake Bowl Casino (19-min drive) are both nearby.
What is there to do at SureStay Plus Hotel by Best Western Rocklin and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. SureStay Plus Hotel by Best Western Rocklin also has an outdoor pool.
What's the area around SureStay Plus Hotel by Best Western Rocklin like?
SureStay Plus Hotel by Best Western Rocklin is in the heart of Rocklin, a short 5-minute walk from Sierra College and 11 minutes' walk from Quarry Park.

Reviews

6.4

Good

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Very Good

Delores, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasantly surprised with the rooms. Very comfortable . The staff was excellent and friendly always someone available
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy and satisfied
Amanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Briana, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Bugs
I checked in at 7:30 and checked out at 6:30. In that amount of time I had to constantly fight bugs on my bed. The condition of the facility is vial. Absolutely filthy place. Was catcalled walking down the hall to my room. I hate leaving reviews, especially bad ones but I will never stay here again.
Amber, 1-night trip
Verified Hotels.com guest review

2/10 Poor

refund problems
Most of the hotels were full. When we were able to get a reservation to Sure Stay, we were excited to have a place to stay for the night because we had been driving many hours and were tired. We got there at 1:30am and were told that the computers were down and that they could not check us in, so we left to find another hotel. The next morning, they called to tell us that they were going to give us a full refund. They called a couple of minutes later and told us that since we booked it through Expedia, they could not give us a refund and that we needed to contact Expedia. We had booked it through Hotels.com, so we do not know how to contact Expedia for our refund. Frustration all around.
Sterling, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Jennifer, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Decent hotel while traveling with family. Picture of room while reserving does not match actual room provided. A bit deceptive hence this rating of review.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room for the night before going to hospital
The room was good and clean the tv remote didnt work. Bed was very comfortable. Breakfast was great.
Carlos, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good
Sharron K, 2-night trip
Verified Hotels.com guest review