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1 room, 2 adults

Hengfeng Haiyue International Hotel, Shenzhen

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
Metro Plaza, Eighty Area, Baoan District, Shenzhen, Guangdong, 518102, China

Luxury Shenzhen hotel with full-service spa, connected to a shopping center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 197 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Amenities
Ordinary amenities

Hengfeng Haiyue International Hotel, Shenzhen

from $69
  • Standard Double Room
  • Standard Twin Room
  • Deluxe Double Room
  • Deluxe Twin Room
  • Superior Suite
  • Family Suite, 2 Bedrooms
  • Executive Room
  • Executive Suite
  • Suite (Haiyue)
  • Economy Room (No Window)
  • Deluxe Room upgrade to Executive Room

What’s around Hengfeng Haiyue International Hotel, Shenzhen

Landmarks

  • Happy Valley - 8.8 mi / 14.2 km
  • Window of the World - 9.1 mi / 14.7 km
  • Splendid China Folk Village - 9.2 mi / 14.9 km
  • Shenzhen University - 7.3 mi / 11.7 km
  • Shenzhen Safari Park - 7.8 mi / 12.5 km
  • Zhongshan Park - 4.9 mi / 7.8 km
  • Xin'an Nantou Ancient City - 5.7 mi / 9.1 km
  • Shenzhen Soil and Water Conservation Park - 6.2 mi / 10.1 km

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 14 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 48 min drive
  • Hong Kong Lok Ma Chau Station - 16 min drive
  • Shenzhen Station - 20 min drive
  • Hong Kong Sheung Shui Station - 23 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 2 PM
  • Express check-in/out
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

  • Extended parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Health club
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 8070
  • Conference space size (meters) - 750
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2003
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Private pool
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Haiyue SPA. Services include massages and body treatments.

Dining

Haiyue Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Prince Grill - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.

Ten ichi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.

Hengfeng Haiyue International Hotel, Shenzhen’s small print

Also known as

  • Haiyue International Hotel
  • Hengfeng Haiyue Hotel Shenzhen
  • Hengfeng Haiyue International Hotel Hotel
  • Hengfeng Haiyue International Hotel Shenzhen
  • Hengfeng Haiyue International Hotel Hotel Shenzhen
  • Hengfeng
  • Hengfeng Haiyue
  • Hengfeng Haiyue Hotel
  • Hengfeng Haiyue International
  • Hengfeng Haiyue International Hotel
  • Hengfeng Hotel
  • Hengfeng Haiyue International Shenzhen
  • Hengfeng Haiyue International Hotel Shenzhen

Optional extras

Extended parking costs CNY 25 per night

Rollaway beds are available for CNY 200.0 per night

Buffet breakfast is offered for an extra charge of CNY 108 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 61 reviews

Exceptional 10.0
It was a nice hotel
I wanted to use outdoor pool but the weather did not allow to use.
inhwan, usBusiness trip
Very Good 8.0
Service was ok and friendly but aircon was odd. Water leak from ceiling
us3 night business trip
Very Good 8.0
Good all around hotel
Heng Feng hotel is centrally located in Bao An and it's great for business travelers while it offers lots of other amenities with its convenient location. Room was comfortable and I was especially impressed with the movie selection on my TV. Also impressed with the staff and their English conversation skills which were well beyond average in China. The japanese restaurant in 3rd floor is great and the spa offers good relaxation after a long day of factory meetings. I'd return here.
us5 night business trip
Good 6.0
Unfriendly Staff
Everything was fine. But I was asked to pay a 500RMB deposit which i had no idea about upon arrival and didn't have cash or credit card on me. They didn't accept Alipay so it was a bit of a hassle. Then the hotel itself feels very "Chinese"... What I had a problem with was the service. I wore the robe (with clothes underneath) from my room to the breakfast buffet because AC was too strong and i didn't have a jacket with me. Upon check-in, no one told me i couldn't wear the robe. Then after getting food, I was looking for a table to sit down. A female staff approached me, took away the plate from my hand, and told me I had to go back to my room and change. Apparently i wasn't allowed to wear the robe. I told her I could just take it off since I had clothes underneath. Then she didn't want to let me sit where I wanted to sit. She took my plates to a darker area (w/ no lights) and wanted me to sit there. I refused but then she still wouldn't let me sit where I wanted to sit initially. It was just a frustrating and negative experience after all. Oh btw, I wanted to check out the swimming pool on the rooftop the evening I arrived (around 8:30PM), but it was already locked up... Another weird thing is that this hotel is inside a larger mall. If you take the wrong elevator, you might end up in the middle of a shady Chinese market...
hkBusiness trip
Exceptional 10.0
Near airport, excellent service
Hotel room is big and clean, located right next to a mall, with restaurants nearby. Hotel staff provided excellent service, especially 小叶, the concierge. He was exceptionally helpful and very friendly. A big thank you to 小叶 for his help.
GERALD, sgBusiness trip

Hengfeng Haiyue International Hotel, Shenzhen

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