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Hotel Baía Cristal Beach & Spa Resort

Photo gallery for Hotel Baía Cristal Beach & Spa Resort

View from property
Aerial view
1 bedroom, minibar, desk, free cots/infant beds
Lunch, dinner served; international cuisine, pool views
Reception

Overview of Hotel Baía Cristal Beach & Spa Resort

Hotel Baía Cristal Beach & Spa Resort

4.0 star property
4-star beach hotel with spa, near Carvoeiro Beach
7.8 out of 10 Good
7.8/10 Good

437 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Internet access
  • Restaurant
Map
Vale De Centeanes-Praia Do Carvoeiro, Lagoa, 8400-525
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • WiFi in the lobby
  • Free children's club
  • Free area shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach towels
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On the waterfront
  • Benagil Beach - 41 min walk
  • Carvoeiro Beach - 3 min drive
  • Marinha Beach - 8 min drive
  • Slide and Splash Water Park - 10 min drive
  • Portimão Marina - 20 min drive
  • Rocha Beach - 20 min drive
  • Salgados Beach - 26 min drive
  • Gale Beach - 26 min drive
  • Sao Rafael Beach - 31 min drive
  • Albufeira Old Town Square - 28 min drive

Getting around

  • Portimao (PRM) - 24 min drive
  • Faro (FAO-Faro Intl.) - 51 min drive
  • Lagoa Ferragudo Station - 20 min drive
  • Silves Station - 20 min drive
  • Portimao Station - 22 min drive
  • Free local area shuttle

Restaurants

  • Sky Bar@Tivoli - 7 min walk
  • Bar Helder's Tropical na Lagoa - 11 min walk
  • Earth Shop & Café - 14 min walk
  • Villa Medici - 14 min walk
  • La Mona Lisa - 2 min walk
Map

About this property

Hotel Baía Cristal Beach & Spa Resort

Hotel Baía Cristal Beach & Spa Resort is a great choice for your beach stay in Lagoa, putting you near activities such as scuba-diving, snorkelling and surfing/body boarding. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A free kid's club, a poolside bar and a health club are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and restaurant.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 121 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Childcare in room (surcharge)

What to do

  • Tennis
  • Ecotours
  • Scooter/moped hire
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference space (25 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Thai massages, facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

On-site venue – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in public areas for EUR 4.50 per hour (rates may vary)
  • Safes in guest rooms can be used for EUR 2.50 per night

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 57.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
Property registration number 3429

Also known as

Hotel Baía Cristal Beach Resort Carvoeiro
Hotel Baía Cristal Beach Resort
Baía Cristal Beach Carvoeiro
Baía Cristal Beach
Baia Cristal Beach & Spa Lagoa
Hotel Baía Cristal Beach Spa Resort
Hotel Baía Cristal Beach & Spa Resort Hotel
Hotel Baía Cristal Beach & Spa Resort Lagoa
Hotel Baía Cristal Beach & Spa Resort Hotel Lagoa

Frequently asked questions

Does Hotel Baía Cristal Beach & Spa Resort offer free cancellation for a full refund?
Yes, Hotel Baía Cristal Beach & Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Baía Cristal Beach & Spa Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Baía Cristal Beach & Spa Resort?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Hotel Baía Cristal Beach & Spa Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Baía Cristal Beach & Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Baía Cristal Beach & Spa Resort?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Baía Cristal Beach & Spa Resort?
No, this hotel doesn't have a casino, but Algarve Casino (20-min drive) is nearby.
What is there to do at Hotel Baía Cristal Beach & Spa Resort and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes ecotours. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Baía Cristal Beach & Spa Resort also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Baía Cristal Beach & Spa Resort?
Yes, there's an on-site restaurant that offers international cuisine and garden views.
Does Hotel Baía Cristal Beach & Spa Resort have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Baía Cristal Beach & Spa Resort like?
Hotel Baía Cristal Beach & Spa Resort is located on the waterfront, a short 14-minute walk from Carvoeiro Boardwalk and 4 minutes' walk from Vale Centeanes Beach. Travellers give top marks for the hotel's prime location.

Reviews

7.8

Good

8.1/10

Cleanliness

8.0/10

Staff & service

7.9/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Very good

Good Hotel
Hotel is in a good quiet location close to Carvoeiro and other beach attractions in the area. Easy parking and in good conditions althought some areas would need renovations. Pool is nice and kept clean. Superior room was recently renovated and of a good size with balcony/ side seaview. Restaurant is probably the area that would benefit of some improvements on quality and variety at breakfast and dinner.
Sergio, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tadeu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel with great staff
My family loved our stay. My room was big with a cute little porch with beatiful garden views and a nice bath. Breakfast was always excellent with a great selection of Portuguese pastries and cheese. We had breakfast on the outside tables with wonderful views of nature and surrounded by little cute birds. The swimming pools are so inviting and the indoor pool and the jacuzzi is wonderful for people who visited when the whether is still too cold for outside pool or beaches, like us. My only complaint about the indoor pool is that it closes too early, so we didn't have time to enjoy it as we were out sightseeing the Algarve, and about the lack of wall sockets in our room. And last but not least, we so loved the view of the Centeanes beach from the top of a cliff just in front of the hotel! We've got nice pictures of the landscape from there and went down the path on the cliff and had a drink on the bar by the beach (even my 70-year-old father-in-law was able to do that, but be careful! Go by the road if you're not up for an adventure!). Oh, I nearly forgot to say how we enjoyed sunbathing around the pool or the big garden close to the cliffs and the sangria from the bar(had me hooked on that). They also offer massages we couldn't have because they were fully booked already, so book early if you want it! Price was great for all we were offered. All the staff was very friendly. We went to Carvoeiro city centre by foot and it took us less than 20 minutes walking lazily.
Patricia, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 8-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable stay
We chose the hotel as it is situated at a very nice beach (walking distance). There was also an access to a nice viewing area of the the beach above a cliff. That was a bonus. The room was clean. The wifi was not reaching our room so that was a bummer. The breakfast buffet was excellent - there were ample choices.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel near the beach along the Algarve cliffs. Fantastic service and they even delivered a complimentary chocolate cake for my birthday. It was in the perfect location between the Algar Seco and the Benagil cave.
Michael, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

We recommend this hotel as it was excellent value. It is well located for both the beach and the town and it had a great pool and other facilities. Some of the ameneties and room features are older than you might expect but overall it was very clean and bright.
James Joseph, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Danielle, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Our room was recently refurbished and we were very happy with it. Breakfast is very good.
Peter, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and nice
Olajuyi, 4-night romance trip
Verified Expedia guest review