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The Royal Islander – An All Suites Resort
3.5-star beachfront resort with spa, near Delfines Beach
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From$294$176Price available on 31 May 2022
Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Blvd. Kukulcan, Km. 17, Lote 50, Cancun, 77500, QROO, Mexico
8.6.Fabulous.1,033 verified Hotels.com guest reviews
This was an absolutely amazing beachfront villa we stayed in. It was large and though we…
Mar 17, 2022
It was ok overall - no beach.
Feb 5, 2022
Official standards
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Gap period enforced between guest stays - 24 hours
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Safe252 positive mentions
Quiet194 positive mentions
Transportation options145 positive mentions
Dining options118 positive mentions
Convenient111 positive mentions
- Free parking
- Pool
- Free WiFi
- Air Conditioning
Property highlights
Main amenities
- 179 guestrooms
- Daily housekeeping
- On the beach
- 4 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
Feel at home
- Children's pool
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (surcharge)
- Microwave
- Television
- Garden
What’s around
- In Zona Hotelera
- Delfines Beach - 11 min walk
- Maya Cancun Museum - 12 min walk
- El Rey Ruins - 19 min walk
- Aquaworld - 25 min walk
- Costa Occidental de Isla Mujeres National Park - 44 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Junior Double Room
- 1 Bedroom Suite with Fully Equipped Kitchen
- 2 Bedroom Master Suite with Fully Equipped Kitchen
- Standard Double Room, 2 Double Beds, Beachfront
- Suite, 1 Bedroom, Kitchen, Beachfront
- Standard Villa, 2 Bedrooms, Kitchen, Beachfront
What’s around
Landmarks
- In Zona Hotelera
- Delfines Beach - 11 min walk
- Maya Cancun Museum - 12 min walk
- El Rey Ruins - 19 min walk
- Aquaworld - 25 min walk
- Costa Occidental de Isla Mujeres National Park - 44 min walk
- El Rey Ruins Trailhead - 19 min walk
- Ballenas Beach - 28 min walk
- Marlin Beach - 2.4 mi / 3.9 km
- Luxury Avenue Shopping Mall - 2.6 mi / 4.1 km
- Kukulcan Plaza Shopping Mall - 2.7 mi / 4.3 km
Getting around
- Cancun Intl. Airport (CUN) - 16 min drive
- Free area shuttle
Profile: Zona Hotelera
Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.
A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.
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Blvd. Kukulcan, Km. 17, Lote 50, Cancun, 77500, QROO, Mexico
At a glance
Hotel size
- This hotel has 179 rooms
- This hotel is arranged over 8 floors
Arriving/leaving
- Check-in time 4 PM-midnight
- Check-out time is 11 AM
- Express check-in/out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival. Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 25
Children
- Babysitting*
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite extended parking
In the hotel
Taking the kids?
- Supervised childcare/activities (surcharge)
Food and drink
- Buffet breakfast daily (surcharge)
- 4 restaurants
- Bar/lounge
- Coffee shop/cafe
- Snack bar/deli
- Swim-up bar
- Poolside bar
- Coffee/tea in a common area
Things to do
- Basketball on site
- Free bicycles on site
- Volleyball on site
- Ecotours nearby
- Golf lessons available nearby
- Golfing nearby
- Kayaking nearby
- Parasailing nearby
- Sailing nearby
- Scuba diving nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Water skiing nearby
- Windsurfing nearby
Working away
- Business center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Laundry facilities
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 8
- Year Built - 1993
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
Accessibility
- Wheelchair accessible
Languages Spoken
- English
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Pillowtop mattress
Things to enjoy
- In-room massage available
- Individually decorated
- Individually furnished
- Balcony
Freshen up
- Shower/tub combination
- Hair dryer
Be entertained
- 43-inch flat-screen TV
- Cable TV channels
Stay connected
- Desk
- Free WiFi
- Free local calls
Food and drink
- Microwave
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
The spa is open daily.
Recreation
On Site
- Outdoor tennis courts -
- Tennis on site
- Basketball on site
- Free bicycles on site
- Volleyball on site
Nearby
- Ecotours nearby
- Golf lessons available nearby
- Golfing nearby
- Kayaking nearby
- Parasailing nearby
- Sailing nearby
- Scuba diving nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Water skiing nearby
- Windsurfing nearby
Fees & policies
Refundable depositPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Deposit: MXN 1500 per night
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: MXN 28.87 per accommodation, per night
Optional extras
- Buffet breakfast is offered for an extra charge of MXN 260 for adults and MXN 260 for children (approximately)
- Late check-out can be arranged for an extra charge of MXN 1500 (subject to availability)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Supervised childcare is available for an extra charge
- Babysitting is available for an extra charge
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
On-site PCR COVID-19 testing is available for a MXN 100 fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Housekeeping is not available on Sundays and public holidays.
Also known as
- Royal Islander
- The Royal Islander
- Royal Islander Suites Resort
- Royal Islander Cancun
- Royal Islander Condo
- Royal Islander Condo Cancun
- Royal Islander All Suites Resort Cancun
- Royal Islander All Suites Resort
- Royal Islander All Suites Cancun
- Royal Islander All Suites
- The Royal Islander An All Suites Resort
Also known as
- Royal Islander
- The Royal Islander
- Royal Islander Suites Resort
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, The Royal Islander – An All Suites Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool and a children's pool.
- Sorry, pets and service animals aren't allowed.
- You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of MXN 1500 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 4 onsite restaurants. Nearby restaurants include Xkat-ik (11-min walk), Puerto Madero (2.2 mi), and Navios (2.2 mi).
- No, this resort doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
- Have fun with onsite activities like volleyball and cycling, and practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Royal Islander – An All Suites Resort also has an arcade and a garden, as well as access to a nearby outdoor pool.
8.6.Fabulous.1,033 verified Hotels.com guest reviews
- 10.0.Exceptional
rocks in the beach
wilhelm Alexander, 3 night trip, Feb 4, 2022
Verified Expedia guest review
- 10.0.Exceptional
Andrea was so very helpful setting up covid test and reservation at captain cove
Rhonda Gayle, 4 night family trip, Jan 31, 2022
Verified Expedia guest review
- 6.0.Good
the food is bad
Renata, 5 night trip with friends, Jan 28, 2022
Verified Expedia guest review
- 6.0.Good
Needed to stay in area for one night before a flight. It was okay. Perhaps for some travelers they like this type of hotel (older demographic or just wanna drink near ocean, I dunno), but overall found it kind of sad...run down-rooms, bathroom not updated since 80s. Breakfast staff was cool, but front desk was overwhelmed and odd (why have they been trained to try to sneak a donation on to bills? What is it even for?). Splayed out dead gecko inside the elevator light fixture felt strangely...symbolic of whole place.
Laura, 1 night trip, Jan 24, 2022
Verified Hotels.com guest review
- 10.0.Exceptional
Nice
Robert Wesley, 1 night trip, Jan 23, 2022
Verified Expedia guest review
- 8.0.Very Good
This is a problem with Expedia not with the Hotel, this is mostly a timeshare resort, The hotel can move you to another room and there is nothing you can do. They did this for some of my family members, the reason we were given is "You are not a member so our members are a priority". Expedia should explain this on their website, Expedia will tell you that you can take care of everything here so that your vacation can be smooth; this is not true! The rules change when you get there.
Sofia, 6 night family trip, Jan 13, 2022
Verified Expedia guest review
- 10.0.Exceptional
Great visit
Jesse, 1 night trip with friends, Jan 8, 2022
Verified Orbitz guest review
- 8.0.Very Good
The shuttle wasn't free, even thou they told me so, the cleaning of the kitchen wasn't included either, they were missing utensils in the kitchen.la gente del hotel fue amable. Pero el precio es elevado porque hay que pagar todo aparte.
David, 1 night family trip, Jan 7, 2022
Verified Expedia guest review
- 10.0.Exceptional
Beautiful, comfortable,and clean. I will be back!
Jesse, 2 night trip with friends, Jan 6, 2022
Verified Orbitz guest review
- 10.0.Exceptional
Loved everything. The balcony is superb, and the full kitchen invaluable. Need cookie sheets and a whisk!!
Reid, 8 night trip, Jan 5, 2022
Verified Expedia guest review