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3.5-star beachfront resort with spa, near Delfines Beach
This was an absolutely amazing beachfront villa we stayed in. It was large and though we…
Mar 17, 2022
It was ok overall - no beach.
Feb 5, 2022
This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.
A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.
The spa is open daily.
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
On-site PCR COVID-19 testing is available for a MXN 100 fee; reservations are required for on-site testing.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Housekeeping is not available on Sundays and public holidays.
*See fees and policies for additional details or extra charges
rocks in the beach
wilhelm Alexander, 3 night trip, Feb 4, 2022
Verified Expedia guest review
Andrea was so very helpful setting up covid test and reservation at captain cove
Rhonda Gayle, 4 night family trip, Jan 31, 2022
Verified Expedia guest review
the food is bad
Renata, 5 night trip with friends, Jan 28, 2022
Verified Expedia guest review
Needed to stay in area for one night before a flight. It was okay. Perhaps for some travelers they like this type of hotel (older demographic or just wanna drink near ocean, I dunno), but overall found it kind of sad...run down-rooms, bathroom not updated since 80s. Breakfast staff was cool, but front desk was overwhelmed and odd (why have they been trained to try to sneak a donation on to bills? What is it even for?). Splayed out dead gecko inside the elevator light fixture felt strangely...symbolic of whole place.
Laura, 1 night trip, Jan 24, 2022
Verified Hotels.com guest review
Nice
Robert Wesley, 1 night trip, Jan 23, 2022
Verified Expedia guest review
This is a problem with Expedia not with the Hotel, this is mostly a timeshare resort, The hotel can move you to another room and there is nothing you can do. They did this for some of my family members, the reason we were given is "You are not a member so our members are a priority". Expedia should explain this on their website, Expedia will tell you that you can take care of everything here so that your vacation can be smooth; this is not true! The rules change when you get there.
Sofia, 6 night family trip, Jan 13, 2022
Verified Expedia guest review
Great visit
Jesse, 1 night trip with friends, Jan 8, 2022
Verified Orbitz guest review
The shuttle wasn't free, even thou they told me so, the cleaning of the kitchen wasn't included either, they were missing utensils in the kitchen.la gente del hotel fue amable. Pero el precio es elevado porque hay que pagar todo aparte.
David, 1 night family trip, Jan 7, 2022
Verified Expedia guest review
Beautiful, comfortable,and clean. I will be back!
Jesse, 2 night trip with friends, Jan 6, 2022
Verified Orbitz guest review
Loved everything. The balcony is superb, and the full kitchen invaluable. Need cookie sheets and a whisk!!
Reid, 8 night trip, Jan 5, 2022
Verified Expedia guest review