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Eurostars Universal Lisboa

5.0 star property
Luxury hotel with outdoor pool, connected to a railway/underground station, near Lisbon Casino
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Eurostars Universal Lisboa

Photo gallery for Eurostars Universal Lisboa

Restaurant
Exterior
Hypo-allergenic bedding, minibar, desk, laptop workspace
Restaurant
Bar (on property)

Overview of Eurostars Universal Lisboa

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Meeting rooms
  • Airport pick-up service
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar

Room options

View all photos for Double Room Single Use

Hypo-allergenic bedding, minibar, desk, laptop workspace

Double Room Single Use

  • 23 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, City View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room, River View

Hypo-allergenic bedding, minibar, desk, laptop workspace

Deluxe Double Room, River View

  • 23 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, desk, laptop workspace

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Lisbon Oceanarium - 8 min walk
  • Vasco da Gama Shopping Centre - 1 min drive
  • Campo Grande - 5 min drive
  • Castle of São Jorge - 9 min drive
  • Gulbenkian Museum - 8 min drive
  • Lisbon Cathedral - 8 min drive
  • Commerce Square - 8 min drive
  • Estádio da Luz - 10 min drive
  • Avenida da Liberdade - 9 min drive
  • Marquis of Pombal Square - 9 min drive
  • Santa Justa Elevator - 9 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 10 min drive
  • Cascais (CAT) - 32 min drive
  • Oriente Station - 4 min walk
  • Braco de Prata Station - 4 min drive
  • Moscavide Station - 22 min walk
  • Cabo Ruivo Station - 8 min walk
  • Olivais Station - 18 min walk
  • Moscavide Station (Red) - 21 min walk
  • Airport pickup service

Restaurants

  • Sky Bar Tivoli - 3 min walk
  • Honest Greens - 4 min walk
  • Honorato Hamburgueres Artesanais - 4 min walk
  • McDonald's - 3 min walk
  • A Padaria Portuguesa - 3 min walk
Map

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa is only 2.2 mi (3.5 km) from the airport and offers pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff and nice bathrooms. The property is only a short walk to public transportation: Cabo Ruivo Station is 8 minutes away.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Covered on-site self-parking (EUR 20 per night)

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle. Maximum occupancy 2

Parking

  • Covered self-parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March 01 to October 31

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa offer free cancellation for a full refund?
Yes, Eurostars Universal Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eurostars Universal Lisboa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Eurostars Universal Lisboa?
Yes, there's an outdoor pool.
Are pets allowed at Eurostars Universal Lisboa?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Universal Lisboa?
Yes. Self-parking costs EUR 20 per night.
Is an airport shuttle service offered by Eurostars Universal Lisboa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Eurostars Universal Lisboa?
You can check in starting at 4:00 PM. Check-out time is noon.
Is there an on-site casino at Eurostars Universal Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (3-min walk) is nearby.
What is there to do at Eurostars Universal Lisboa and nearby?
Eurostars Universal Lisboa has an outdoor pool and a fitness centre, as well as spa services.
Are there restaurants at or near Eurostars Universal Lisboa?
Yes, there's an on-site restaurant.
What's the area around Eurostars Universal Lisboa like?
Eurostars Universal Lisboa is a short 8-minute walk from Cabo Ruivo Station and 5 minutes' walk from Vasco da Gama Shopping Centre.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kristina, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place, a lively noisy because of constructio
The hotel and staff are to your service. A little noisy but all in all it’s was 😊
Roberto, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing Stay
Lovely modern hotel. Front desk was friendly and accommodating. The room was very clean and had everything needed. Only con is that it was far from where most things are in Lisbon. Like Bairro Alto I believe its called. I would definitely stay here again but location requires Uber.
Selina, 1-night trip
Verified Hotels.com guest review

4/10 Fair

jojo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is friendly and amenities plentiful. Staying again after trip to Funchal.
Claudia, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Beautiful hotel. Very well kept with professional and courteous service from staff. Room service available as well as a lovely dining room, 2 bars and a rooftop infinity pool.
Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A business hotel with famously excellent friendliness and service.
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The place was amazing and love how it was near the water. The aquarium was right next to it and the train station was right down the road. It was convenient. The staff was amazing too
Alexandra, 2-night romance trip
Verified Expedia guest review