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Eurostars Universal Lisboa

Photo gallery for Eurostars Universal Lisboa

Hypo-allergenic bedding, minibar, desk, laptop workspace
Rooftop terrace
Hypo-allergenic bedding, minibar, desk, laptop workspace
Shower, hair dryer, dressing gowns, slippers
Hypo-allergenic bedding, minibar, desk, laptop workspace

Overview of Eurostars Universal Lisboa

VIP Access

Eurostars Universal Lisboa

5.0 star property
Luxury hotel with outdoor pool, connected to a railway/underground station, near Lisbon Casino
8.8 out of 10 Fabulous
8.8/10 Fabulous

454 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Spa services
  • Airport pick-up service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • Lisbon Oceanarium - 8 min walk
  • Vasco da Gama Shopping Centre - 1 min drive
  • Campo Grande - 5 min drive
  • Castle of São Jorge - 9 min drive
  • Gulbenkian Museum - 8 min drive
  • Lisbon Cathedral - 8 min drive
  • Commerce Square - 8 min drive
  • Estádio da Luz - 10 min drive
  • Avenida da Liberdade - 9 min drive
  • Marquis of Pombal Square - 9 min drive
  • Eduardo VII Park - 9 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 10 min drive
  • Cascais (CAT) - 33 min drive
  • Oriente Station - 4 min walk
  • Braco de Prata Station - 4 min drive
  • Moscavide Station - 22 min walk
  • Cabo Ruivo Station - 8 min walk
  • Olivais Station - 18 min walk
  • Moscavide Station (Red) - 21 min walk
  • Airport pickup service

Restaurants

  • Sky Bar Tivoli - 3 min walk
  • Honest Greens - 4 min walk
  • Arena Lounge - 3 min walk
  • Honorato Hamburgueres Artesanais - 4 min walk
  • A Padaria Portuguesa - 3 min walk
Map

About this property

Eurostars Universal Lisboa

Eurostars Universal Lisboa is only 2.2 mi (3.5 km) from the airport and offers pick-up service (available 24 hours). Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a seasonal outdoor pool. Fellow travellers say great things about the breakfast. The property is only a short walk to public transportation: Cabo Ruivo Station is 8 minutes away.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 189 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (EUR 20 per day)

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2021
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle. Maximum occupancy 2

Parking

  • Self-parking costs EUR 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Does Eurostars Universal Lisboa offer free cancellation for a full refund?
Yes, Eurostars Universal Lisboa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eurostars Universal Lisboa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Eurostars Universal Lisboa?
Yes, there's an outdoor pool.
Are pets allowed at Eurostars Universal Lisboa?
Sorry, pets aren't allowed.
Is parking offered on site at Eurostars Universal Lisboa?
Yes. Self-parking costs EUR 20 per day.
Is an airport shuttle service offered by Eurostars Universal Lisboa?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 35 per vehicle.
What are the check-in and check-out times at Eurostars Universal Lisboa?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Is there an on-site casino at Eurostars Universal Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (3-min walk) is nearby.
What is there to do at Eurostars Universal Lisboa and nearby?
Eurostars Universal Lisboa has an outdoor pool and spa services.
Are there restaurants at or near Eurostars Universal Lisboa?
Yes, there's an on-site restaurant.
What's the area around Eurostars Universal Lisboa like?
Eurostars Universal Lisboa is a short 8-minute walk from Cabo Ruivo Station and 8 minutes' walk from Lisbon Oceanarium.

Reviews

8.8

Fabulous

9.4/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent stay at the Eurostar Universal hotel.
I had such a wonderful time at the Eurostars Universal. It is close to the river and had a wonderful atmosphere. It is also close to the trakn, subway and Vasco da Gama shopping center. Amazing breakfast and lovly service. Willing to help anytime with any request. And also excellent service. Fun pool on the roof.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ingeborg, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

What can I say about this amazing hotel. We were in Portugal for a week here and there, and I feel like this was one of the best places that we stayed at. The staff first of all were amazing. They were friendly, helpful and very compassionate. The hotel is also well located (very quiet area, very close to the airport, which we wanted). It's very clean, beautiful establishment with a rooftop (with a bar) that allows you to view the City. We had a amazing time. Thank you to everyone :-)
Germaine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nalin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Raniyah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value and location worked for us
Only big bear was two single beds together instead of a double bed but we didn’t ask to change to rooms and lived with it.
Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight near Lisbon airport
Needed to stay at the Lisbon airport for an early morning flight. The hotel was very nice and pretty close to the airport. The Uber in the morning took maybe 10 minutes to get to the airport. They have a roof top bar but it was closed the evening I was there due to high winds. I had dinner literally next door at Pateo, which was fabulous!
Ken, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jane
Stylish, Efficient. Convenient. Excellent food and service.
Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the hotel. Great location and is super clean. The staff was amazing, and the breakfast was really good. We will be back!
Carlos Guillermo, 1-night business trip
Verified Hotels.com guest review