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Elite Vacation Club

Photo gallery for Elite Vacation Club

Exterior
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
5 outdoor pools

Overview of Elite Vacation Club

Elite Vacation Club

4.5 star property
Punta Sam beachfront resort with spa, beach bar

8.0/10 Very good

35 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera Punta Sam Km 5.1, Punta Sam, QROO, 77400
Main amenities
  • 24-hour fitness centre
  • 5 outdoor pools
  • 6 restaurants and 5 bars/lounges
  • Beach sunloungers
  • Beach umbrellas
  • Breakfast available
  • Daily housekeeping
  • Free beach cabanas
  • Free children's club
  • Free supervised childcare
  • Full-service spa
  • On the beach
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Children's pool
  • Garden
  • Playground on site
  • Premium TV channels

Room options

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 8 min drive
  • Ultramar Ferry Puerto Juárez - 12 min drive
  • Terminal Marítima Isla Mujeres - 78 min drive
  • Norte Beach - 78 min drive
  • Cancun Mall - 18 min drive
  • Puerto Cancun Marina Town Center - 15 min drive
  • Plaza Las Americas - 15 min drive
  • Dubai Palace Casino - 18 min drive
  • Turtle Beach - 20 min drive
  • Langosta Beach - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • Hiroshi Bar - 6 min walk
  • Caprichos Villa del Palmar - 4 min walk
  • Davinos - 4 min walk
  • El Suspiro - 6 min drive
  • Restaurant Flamingos - 2 min drive
Map

About this property

Elite Vacation Club

At Elite Vacation Club - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be 2.5 mi (4 km) from Playa Mujeres Golf Club. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. La Casona STK, one of 6 restaurants, serves dinner. Other highlights at this luxurious resort include 5 bars/lounges, a free kid's club and a beach bar.

All-inclusive

All-inclusive room rates at Elite Vacation Club - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Volleyball
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 415 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 25
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 24-hour room service
  • 5 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Local/corner shop
  • Playground

What to do

  • On the beach
  • Beach volleyball
  • Kayaking

Services

  • 24-hour front desk
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Concierge services
  • Dry cleaning/laundry services
  • Free beach cabanas
  • Free newspapers in reception
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 24-hour fitness centre
  • 3 buildings/towers
  • 5 outdoor pools
  • ATM/banking
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Italian

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Dressing gowns and slippers
  • Iron/ironing board
  • Minibar
  • Window screens

Sleep well

  • Blackout curtains
  • Pillow menu
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone
  • WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona STK – This steakhouse only serves dinner.
Davino Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant – This restaurant serves lunch and dinner. Open daily.
Hiroshi Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Caprichos – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 0 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 35 to 50 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>
Property registration number TRM180530UU8

Also known as

Elite Vacation Club Resort
Elite Vacation Club Punta Sam
Elite Vacation Club All Inclusive
Elite Vacation Club Resort Punta Sam

Frequently asked questions

Does Elite Vacation Club - All Inclusive offer free cancellation for a full refund?
Yes, Elite Vacation Club - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Elite Vacation Club - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Elite Vacation Club - All Inclusive?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Elite Vacation Club - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Elite Vacation Club - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Elite Vacation Club - All Inclusive?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Elite Vacation Club - All Inclusive?
No, this resort doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Elite Vacation Club - All Inclusive and nearby?
Have fun with on-site activities such as kayaking and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Elite Vacation Club - All Inclusive also has 5 bars and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Elite Vacation Club - All Inclusive?
Yes, there are 6 on-site restaurants, featuring Mediterranean cuisine.
What's the area around Elite Vacation Club - All Inclusive like?
Elite Vacation Club - All Inclusive is located on the waterfront, a short 6-minute walk from Punta Sam Ferry Terminal and 6 minutes' walk from Punta Sam Beach.

Reviews

8.0

Very good

9.3/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great resort stay. Good service. Excellent food options.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Ricardo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Let you relax and comfortable.
Verified Expedia guest review

6/10 Good

yasar, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very good
Sepehr, 6-night family trip
Verified Expedia guest review

2/10 Poor

Mulugeta, 5-night trip
Verified Expedia guest review

4/10 Fair

Construction happening early in the morning you can hear everything. Cockroaches were found in the rooms
Verified Expedia guest review

8/10 Very good

Booked a king ocean view suite. Was placed in a double because they didn’t have any kings available. Was not notified at check in. Went to room, saw doubles & called front desk. Solution was to move rooms when a king became available. Not all restaurants were open & buffet was only 2 nights. No lunch buffet. Hours for food availability were odd. For an all-inclusive, it felt very on their terms what & where & when you could eat.
Jacqueline, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nelson, 5-night trip
Verified Expedia guest review