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Elite Vacation Club

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Exterior detail
View from room
6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
5 outdoor pools

Overview of Elite Vacation Club

Elite Vacation Club

4.5 star property
Punta Sam beachfront resort with spa, beach bar
8.2 out of 10 Very good
8.2/10 Very good

38 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Carretera Punta Sam Km 5.1, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness centre
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Premium TV channels

Room options

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 8 min drive
  • Garrafon Natural Reef Park - 66 min drive
  • Ultramar Ferry Puerto Juárez - 8 min drive
  • Terminal Marítima Isla Mujeres - 78 min drive
  • Norte Beach - 78 min drive
  • Cancun Mall - 10 min drive
  • Puerto Cancun Marina Town Center - 12 min drive
  • Plaza Las Americas - 11 min drive
  • Dubai Palace Casino - 12 min drive
  • Punta Sur - 85 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Airport shuttle (surcharge)


  • Hiroshi Bar - 6 min walk
  • Caprichos Villa del Palmar - 4 min walk
  • Davinos - 4 min walk
  • El Suspiro - 6 min drive
  • Restaurant Flamingos - 2 min drive

About this property

Elite Vacation Club

At Elite Vacation Club, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be 2.5 mi (4 km) from Playa Mujeres Golf Club. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. La Casona STK, one of 6 restaurants, serves dinner. Other highlights at this luxurious resort include 5 bars/lounges, a free kid's club and a beach bar.


All-inclusive room rates at Elite Vacation Club are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities


Land activities

Fitness facilities
Children's club




On-site entertainment and activities


English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 415 units
  • Arranged over 9 floors


  • Check-in time from 4:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 25
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25


  • Babysitting*
  • Free supervised childcare
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas


  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Beach volleyball
  • Kayaking


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages


  • 3 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


La Casona STK – This steakhouse only serves dinner.
Davino Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant – This restaurant serves lunch and dinner. Open daily.
Hiroshi Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Caprichos – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 0 per accommodation, per day

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 35 to 50 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Property Registration Number TRM180530UU8

Also known as

Elite Vacation Club Resort
Elite Vacation Club Punta Sam
Elite Vacation Club All Inclusive
Elite Vacation Club Resort Punta Sam

Frequently asked questions

Does Elite Vacation Club offer free cancellation for a full refund?
Yes, Elite Vacation Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Elite Vacation Club?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Elite Vacation Club?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Elite Vacation Club?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Elite Vacation Club?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Elite Vacation Club?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Elite Vacation Club?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Elite Vacation Club?
No, this resort doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Elite Vacation Club and nearby?
Have fun with on-site activities such as kayaking and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Elite Vacation Club also has 5 bars and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near Elite Vacation Club?
Yes, there are 6 on-site restaurants, featuring Mediterranean cuisine.
Does Elite Vacation Club have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Elite Vacation Club like?
Elite Vacation Club is located on the waterfront, a short 6-minute walk from Punta Sam Ferry Terminal and 6 minutes' walk from Punta Sam Beach.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Padmanabhan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

It was nothing but the best experience
Jeremaine, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is amazing and the food at every restaurant was exceptional. We had great service all weekend and will be back to visit again.
Chelsea, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Kimberly, 4-night romance trip
Verified Expedia guest review

8/10 Very good

This is a beautiful High End property, very well built and maintained. Staff is very friendly and helpful. Cannot find any negative about this property other than the food from the room service which was by a long shot the worst food I can recall ever, I've had better meals at 7-11, seriously. Also did not sit very well the fact that when I brought this up at checkout they did not offer to take it off the bill which they should have, didn't want a scene so I paid and left. We only tried one of the restaurants at the hotel, Davino, service was excellent but the food was sub par both meals, not bad but certainly not good. Although I have to say that food was a complete disappointment everywhere during the whole trip. The beach was nice, although not the best in the area. If this resort was closer to the area with more amenities and better beaches it would be hard to beat but I would be very reluctant to return based on the food alone.
Daniel Esteban, 3-night romance trip
Verified Expedia guest review

6/10 Good

ZHAMAL, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Kerry, 4-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

Great resort stay. Good service. Excellent food options.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review