6/10 Good
Nov 14, 2022
Average, needs some improvement
Regular traveller.…
Was a bit disappointed with this hotel if I’m honest, hotel foyer is in the middle of a refurb, which in itself is ok, but was not warned about this in advance.
Room was a bit tired and dated for a modern traveller, I.e. no USB chargers, bathtub and shower head. But items worked.
Biggest issue we had was we were there for 4 nights, and we had no replenishment of tea/coffee, loo roll replenishment, towel change and cup changes.
We had to ask for this and only got a clean once.
Key cards to our room also failed on the third night and our check out experience from the staff was not great.
Overall, it’s OK, but there are better hotels in the city of Berlin. Was quite disappointed for the money.
Terry
Terry, 4-night trip
Verified Hotels.com guest review