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Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton

3.5 stars
1700 Coliseum DriveHamptonVA23666United States of America, ‏‎855-239-9484
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.5 / 5
Breakfast
Tasty breakfast
Food
Delicious food
Value for money
Best value for money
WiFi
Bad internet service
351See all 351 Hotels.com reviews
From 833 reviewsTripAdvisor Traveller Rating

Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton

Hotel Info: 855-239-9484

from $118
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • One king bed special non smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • One king hear inpair non smoking
  • Suite, Accessible, Non Smoking
  • Two double beds non smoking
  • Room, Accessible, Non Smoking
  • Two double hear impaired non smoking
  • Suite, Accessible, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking
  • Two Double Beds, Non-Smoking, Accessible
  • Suite, Accessible
  • Suite, Two Double Beds, Non-Smoking
  • Suite, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • Presidential Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds
  • One king bed non smoking
  • Suite, One King Bed, Accessible
  • King spec location non smoking
  • Suite, 1 King Bed
  • Suite, One King Bed, Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 295 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is Noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 25

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
Working away
  • Business center
  • Number of meeting rooms - 58
  • Conference space
  • Conference space size (feet) - 102600
  • Conference space size (meters) - 9234
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Botanica has 5 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Cyprus Grille Restaurant - This restaurant serves lunch and dinner.

Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of USD 25

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

WiFi is available in public areas for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 9.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 351 reviews

Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton
Fair2.0 / 5
Great Brand, disappointing delivery!
Embassy Suites is a premier suite hotel with a great reputation. This location is being supported heavily by the brand reputation. Check-in was slow and way beyond normal check-in time. My room was surface clean, but a quick look around showed the lack of effort in cleaning and room preparation. I usually tip the housekeeping staff during my stay, but this time I only left a one-percent pile of change. I was very disappointed in the product, especially given the tools at the hands of the hotel staff.
1 night business trip
Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton
Outstanding5.0 / 5
AWESOME STAY
There was alot of events going on in the Area along with in the hotel. A few weddings, highschool basket ball tournements, business meetings and with all that going on they treated every guest like you were the only one there, the breakfast was amazing, the bar and dinner area outstanding. I woukd go back anytime it is in the middle of shopping areas for what ever your heart desires. I would also recommend this hotel to all my friends and family
1 night romance trip
Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton
Poor1.0 / 5
Horrible hotel service
Worst experience ever. Unfortunately we were there when another family reunion of 200 was going on. We had our own family reunion of 30 but had no where to go. Literally sat in floor Friday evening. The hotel would not help or make accommodations. The evening manager made my young kids throw away their milkshakes and was horrible to us. The noise level til 3 am every night was unbearable. And when we called they would do nothing about it. Our family came in from various states to celebrate my grandmother's 92 birthday and we treated with such disregard. We should have been told about such a large reunion with a dance before booking. It truly was unacceptable. This is the second time that when using hotels.com we had a bad experience. The last time we booked a hotel that was under construction and pool was closed and they failed to inform us. Doubt we will use this again.
2 night family trip
Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton
Poor1.0 / 5
terrible.. this hotel withdraw money with careless confirmation (no communication with hotels.com)
1 night family trip
Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton
Poor1.0 / 5
Very Bad Experience
Our check-in process took a very long time. At first we were told that they did not see our reservation. I panicked and had to use my cellphone to show them my confirmation. Once we arrived to our room the keys wouldn't work. When we tried to get on the internet via Wi-Fi we realized that they didn't give us the guest code. The room was covered in dust and the carpet had some stains. One if the beds had a stain. We have stayed at this Embassy Suites before and it looks as if they are letting it go down. At checkout we were not asked how was our stay. He took our keys and said OK. Never staying at this Embassy Suites again!!!
1 night romance trip

See all reviews

Embassy Suites Hampton Roads- Hotel, Spa & Convention Center, Hampton

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