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Altstadt Hotel Magic Luzern, Lucerne

3 stars3 stars
Brandgässli 1LucerneLUCH-6004Switzerland, 800-491-6126
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Good3.9 / 5
Room
Room is all right
Location
Great location
Pool
Great pool
Service
Fantastic service
239See all 239 Hotels.com reviews
From 159 reviewsTripAdvisor Traveller Rating

Altstadt Hotel Magic Luzern, Lucerne

Hotel Info: 866-539-8117

from $130
  • Standard Single Room, 1 Twin Bed
  • Standard Double Room
  • Suite, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
The check-in location differs from the property location. To check in, go to Weinmarkt 12
If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive after 11 PM must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.


The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Best Western Krone, Weinmarkt 12, Lucerne 6004. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • Caters to adults only

Also known as

  • Magic Hotel
  • Altstadt Magic Luzern Lucerne
  • Altstadt Magic Luzern
  • Magic Hotel Lucerne
  • Magic Lucerne
  • Altstadt Hotel Magic Lucerne
  • Altstadt Hotel Magic
  • Altstadt Magic Lucerne
  • Altstadt Magic
  • Altstadt Hotel Magic Luzern Lucerne
  • Altstadt Hotel Magic Luzern

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.00 per person, per night

Optional extras

Valet parking costs CHF 27.00 per day

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Water skiing nearby
Services
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1500
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Ristorante Le Stelle - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Restaurant Balances - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Altstadt Hotel Magic Luzern, Lucerne’s small print

Also known as

  • Magic Hotel
  • Altstadt Magic Luzern Lucerne
  • Altstadt Magic Luzern
  • Magic Hotel Lucerne
  • Magic Lucerne
  • Altstadt Hotel Magic Lucerne
  • Altstadt Hotel Magic
  • Altstadt Magic Lucerne
  • Altstadt Magic
  • Altstadt Hotel Magic Luzern Lucerne
  • Altstadt Hotel Magic Luzern

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.00 per person, per night

Optional extras

Valet parking costs CHF 27.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 239 reviews

Altstadt Hotel Magic Luzern, Lucerne
Excellent4.0 / 5
Large, comfortable room
Luzern is a beautiful town that offers great food, shopping, and historical sites to see. We also were able to easily take the train to Mount Titlis to snowboard and ride the rotating cable car to 10,000 feet up. Our room was large and had an awesome Jacuzzi bathtub. There is also a separate shower. The continental breakfast was great to start off your day.
2 night romance trip
Altstadt Hotel Magic Luzern, Lucerne
Excellent4.0 / 5
Luzern group
We were surprised to learn we'd have to check in and also breakfast at another hotel. We have 4 rooms booked together, but all the rooms are different in size. One was a suite. Breakfast was very good, with cheeses, cold cuts, boiled eggs, various breads, and great coffee. Convenient to the train station and museum.
1 night trip with friends
Altstadt Hotel Magic Luzern, Lucerne
Outstanding5.0 / 5
weekend stay
in the middle of the old town. Nice staff, we got our desired room. Splendid breakfast. nice price. Slight bad smell. Overall: absolutely recommendable
1 night romance trip
Altstadt Hotel Magic Luzern, Lucerne
Poor1.0 / 5
Did not get room in the correct hotel
We were not given a room in the hotel we had booked instead we were given a room in another hotel. It is OK to check-in in another location since it says so in the reservation but to give us a room in another hotel in the same chain is not OK. The room had no ventilation and a very bad smell.
2 night business trip
Altstadt Hotel Magic Luzern, Lucerne
Outstanding5.0 / 5
First Time to Lucerne
I stayed at this hotel with my wife and mother for a one day trip. Upon checking in we were told that we would be staying in the Honeymoon Suite themed room, wow it was amazing! The room is extremely large, plenty of room, small balcony overlooking the river and great view! My mother ended up staying in the Angel/Heaven themed room, her room was also very nice. Great hotel, affordable. If your driving to the hotel, don't trust your GPS, it will re-route you and not let you drive to the hotel, when in fact you can drive through the old town and park with valet at the hotel.
1 night romance trip

See all reviews

Altstadt Hotel Magic Luzern, Lucerne

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