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Altstadt Hotel Magic Luzern

Photo gallery for Altstadt Hotel Magic Luzern

Jetted bathtub
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Altstadt Hotel Magic Luzern

Altstadt Hotel Magic Luzern

3.0 star property
Adults-only hotel in historical district in Old Town Lucerne

7.8/10 Good

659 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Lounge area
  • Laundry facilities
Map
Brandgässli 1, Lucerne, LU, CH-6004

Room options

About this area

What's nearby

  • In Old Town Lucerne
  • Burgenstock - 36 min drive

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Lucerne Station - 7 min walk
  • Luzern Sgv Station - 13 min walk

Restaurants

  • Jazzkantine - 2 min walk
  • Tandoori - 2 min walk
  • SONG PI NONG - 3 min walk
  • Mill’Feuille - 3 min walk
  • Heini - 3 min walk

About this property

Altstadt Hotel Magic Luzern

Located near a train station, Altstadt Hotel Magic Luzern is a great choice for a stay in Lucerne. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and parasailing. The nice bathrooms and location get good marks from fellow travellers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 13 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11 PM
  • Late check-in subject to availability
  • Minimum check-in age – 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 11:00 PM
  • The check-in location differs from the property location; to check in, go to Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne
  • Front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Hotel des Balances, Weinmarkt, Lucerne
  • The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
  • Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 25

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (CHF 27.00 per day)

Other information

  • Smoke-free property
  • Caters to adults only
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon

What to do

  • Shopping
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1500
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 26-inch TV
  • Cable TV channels

Home comfort

  • Heating
  • Fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 4.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 19.00 per person (approximately)
  • Late checkout can be arranged for an extra charge of CHF 50.00 (subject to availability)

Parking

  • Valet parking costs CHF 27.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Magic Hotel Lucerne
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

Does Altstadt Hotel Magic Luzern offer free cancellation for a full refund?
Yes, Altstadt Hotel Magic Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Altstadt Hotel Magic Luzern?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Altstadt Hotel Magic Luzern on 4 December 2022 start from €107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Altstadt Hotel Magic Luzern?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Altstadt Hotel Magic Luzern?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Altstadt Hotel Magic Luzern?
Yes. Valet parking costs CHF 27.00 per day.
What are the check-in and check-out times at Altstadt Hotel Magic Luzern?
You can check in from 3 PM - 11 PM. Check-out time is 11 AM. Late check-out is available for a charge of CHF 50.00 (subject to availability).
Is there an on-site casino at Altstadt Hotel Magic Luzern?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (12-min walk) is nearby.
What is there to do at Altstadt Hotel Magic Luzern and nearby?
During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Altstadt Hotel Magic Luzern?
Yes. Nearby restaurants include Mill’Feuille (3-min walk), Heini (3-min walk) and Opus (4-min walk).
What's the area around Altstadt Hotel Magic Luzern like?
Altstadt Hotel Magic Luzern is in Old Town Lucerne, a short 7-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Chapel Bridge. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.1/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

8/10 Very good

Huge suite, small shower
Great location with beautiful view and balcony, large suite, extremely small shower
Suzanne, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

OK Place to Stay
Ok place to stay as passing through. Nothing to complain about and nothing bad to say. No A/C but didn't need it.
Port, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location!
Excellent location. Clean and comfortable room. I would stay here again.
Jenice, 2-night trip
Verified Hotels.com guest review

6/10 Good

This isn't a hotel, you check in at a separate hotel and they give you the key. No reception, etc. Weird, dark entrance and dire stairs that lead to the rooms. Very unfriendly and rather spooky. Very noisy room. Be aware that this is a "themed" hotel so it's just...different. Wouldn't stay there again, too weird. Only stayed there because it was the last room available in Old Town, however after visiting Lucerne we could have easily stayed right across the river, it's all very close and charming.
Judith, 2-night romance trip
Verified Expedia guest review

6/10 Good

Ceiling lines of "Angel" room made it difficult to negotiate without banging one's head. No shower curtain/door made for a very wet bathroom floor. Consequently, tile slippery. No A/C but fans provided; insufficient to keep one cool at night. No room service by the time we returned at about 2:30p. Very small lift for a couple traveling with multiple bags. Location very, very good. Check-in/out staff very helpful and efficient.
2-night trip
Verified Hotels.com guest review

2/10 Poor

Worst place to be
The worst place I have ever been not worth the money we paid
Hamid A, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is not a hotel. It is a building run by Krone Hotel. Staff there were rude and lied about many things. Mohamed tol me I couldn't speak to the manager because he was on holiday. Another guest complained about his attitude. Keycards did not work. Arrival by car is a nightmare. Worst hotel I had stayed in. Avoid and use Pickwick or any of many nearby hotels.
Gerard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Will highly recommend great location
This was a great place to stay we have two rooms the Lionheart and the pirate room both rooms exceeded our expectations it is a beautiful building in a fantastic location is it very hard to to dry vehicle 2 as long as you have a good GPS the valet parking was extremely nice and the staff was very friendly and courteous
The Lionheart suite with a balcony you can see the river and the square
A View from the balcony of the lion hearts weak
Looking directly out of the balcony at the clock tower
Jerry, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Noisy hotel but well placed for visiting the town but parking was difficult
J, 1-night trip
Verified Hotels.com guest review

6/10 Good

sara, 1-night romance trip
Verified Expedia guest review