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1 room, 2 adults
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Appart'City Nancy, Nancy

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
10 rue des ChalignyNancyMeurthe-et-Moselle54000France, 800-491-6126
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Good3.2 / 5
Location
Great location
Service
Service could be improved
Food
Food could be better
157See all 157 Hotels.com reviews
From 150 reviewsTripAdvisor Traveller Rating

Appart'City Nancy, Nancy

Hotel Info: 866-539-8117

from $48
  • Superior Studio
  • Standard Apartment
  • Studio, 2 Single Beds
  • Studio
  • Large superior apartment - 5 pax

At a glance

Key facts

Hotel size

  • This hotel has 161 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM
On arrival day, room keys can only be collected after 3 PM.
Guests planning to arrive outside reception hours must contact the property 24 hours prior to arrival to receive late check-in instructions.
Reception hours:
Weekdays: 8 AM-midday, 3 PM-8 PM
Saturdays: 8 AM-midday, 2 PM-5 PM
Public holidays: closed

Guests can contact the property using the number on the reservation confirmation received after booking via this Web site. No breakfast on Sundays and bank holidays.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Appart'City Apartment Nancy
  • Appart'City Nancy
  • Appart'City Nancy House
  • Appart'City Nancy Aparthotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 0.90 per person, per night

Optional extras

Self parking costs EUR 6.5 per night

Rollaway beds are available for EUR 10 per stay

Continental breakfast is offered for an extra charge of EUR 9.90 for adults and EUR 0 for children (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

WiFi is available in guestrooms for EUR 2 per night (rates may vary)

WiFi is available in public areas for EUR 2 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 1.10 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 1.10 per night (rates may vary)

In the hotel

Food and drink
  • Continental breakfast (surcharge)
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Appart'City Nancy, Nancy’s small print

Also known as

  • Appart'City Apartment Nancy
  • Appart'City Nancy
  • Appart'City Nancy House
  • Appart'City Nancy Aparthotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 0.90 per person, per night

Optional extras

Self parking costs EUR 6.5 per night

Rollaway beds are available for EUR 10 per stay

Continental breakfast is offered for an extra charge of EUR 9.90 for adults and EUR 0 for children (approximately)

Pets are allowed for an extra charge of EUR 5 per pet, per night

WiFi is available in guestrooms for EUR 2 per night (rates may vary)

WiFi is available in public areas for EUR 2 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 1.10 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 1.10 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 157 reviews

Appart'City Nancy, Nancy
Poor1.0 / 5
This is a terrible place. Customer service which does not work. I was not able to get into the room as there was no appropriate key, no person to help, or good instructions. After calling their service several times (spent a lot of money on my phone as they charge it), I've been redirected a couple of times, and been offered two keys from the safety box for the rooms, but when coming to the room the keys did not work and I couldn't open the room. After calling again I've been told to call again as I did not reach operator dealing with their hotel in Nancy?!? It was late and I had to search for another accommodation. I've spent money on another accommodation and lost a paid night here. Avoid this place, it is unreliable and not worth the trouble.
1 night business trip
Appart'City Nancy, Nancy
Excellent4.0 / 5
we stayed in Nancy because we could not afford Luxemburg, since we arrived on a sunday passed the time, we had to park on the street, it felt like a very safe nb. We did not plan to visit Nancy but it was a really beutiful citi centre.
1 night family trip
Appart'City Nancy, Nancy
Poor1.0 / 5
the worst hotel experience in my life!!!
This hotel made my trip as a nightmare, first when we arrived they gave as a dirty room(not cleaned at all), when I complained they give us another room, without even apologizing. The worst thing I realized in the evening when I saw my cc was charged, altough I paid right on my arrival by cash. And that was done with some minutes interval when I paid by cash. And the stupid woman from the reception cant speak almoust no english, she was not polite with me and gave no invoice as it normally should be. The next day when I went to complain she said , that I didnt give any money to her, she was looking in my eyes and lying , I was shocked about such lies! And i also had my witness with me-my husband, and there was a CTV that is recording, so I asked her to check it, she also refused that. Then I was talking with the manager and she believes only to her worker, not to me and my husband.She refused to check the situation and the cameras. I lost my money, my nerves, my time. Client has no rights here.
2 night romance trip
Appart'City Nancy, Nancy
Excellent4.0 / 5
Convenient place to stay.
We heard of this city from the lady at the museum. We were glad we took up her advise to come here. It is a very beautiful city.
3 night romance trip
Appart'City Nancy, Nancy
Poor1.0 / 5
Terrible experience at Appart'City Nancy
We had a terrible experience at Appart'City Nancy. Upon arrival, we had to call to get a code to get into the hotel, open the safe and learn the room number. The call center has a greetings message only in French. There's a good 2/3 minutes wait. All together, you have to pay money (we were on a UK mobile) to get to know basic information that could be communicated before arrival by email. And this was just the beginning. Once we entered our room, there were only three single beds (we are a family of 4) and no water at all in the flat. I had to spend 30 minutes over the phone with the call center before the lady on the other side suggested to get two room keys from the safe. Apparently---we learned the next day---before leaving, the receptionist leaves a few extra keys in the safe for emergency. Of the two rooms we got, one had just a queen bed, but the other had a queen and two single beds. Exactly what we needed. So, if we had been given that room to begin with, or as soon as the problem materialized, we could have saved quite a bit of time. In the whole process, the manager was nowhere to be found. The room where we finally slept smelled of cigarette. Not terribly, but quite distinctively. We were not the only ones with problems. We met another family in the lobby who were trying to figure out what to do given that their assigned room was occupied by someone else. Bottom line: Appart'City needs to get their acts together.
1 night family trip

See all reviews

Appart'City Nancy, Nancy

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