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Chic & Basic dot

Photo gallery for Chic & Basic dot

Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Superior Double Room, Terrace | Terrace/patio
Superior Double Room, Terrace | Terrace/patio
Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Classic Room | Minibar, in-room safe, desk, blackout curtains

Overview of Chic & Basic dot

Chic & Basic dot

3.0 star property
City centre hotel within walking distance of Puerta del Sol

9.2/10 Superb

187 verified guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Calle del Maestro Victoria 5, Madrid, 28013

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 5 min walk
  • Royal Palace of Madrid - 9 min walk
  • Prado Museum - 18 min walk
  • El Retiro Park - 23 min walk
  • Plaza de Santa Ana - 12 min drive
  • Puerta de Alcala - 14 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 15 min drive
  • WiZink Center - 16 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 28 min drive
  • Madrid Recoletos Station - 20 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 25 min walk
  • Callao Station - 3 min walk
  • Callao Station - 3 min walk
  • Sol Station - 5 min walk


  • El Cucurucho del Mar - 2 min walk
  • Chocolatería Valor - 2 min walk
  • Puerto Rico - 2 min walk
  • Los Artesanos 1902 - 3 min walk
  • Mu! El Placer De La Carne - 3 min walk

About this property

Chic & Basic dot

You'll be in a fantastic location at Chic & Basic dot, only a five-minute walk from Gran Via Street and Puerta del Sol. Also, this hotel is 0.3 mi (0.5 km) from Plaza Mayor and 0.5 mi (0.8 km) from Royal Palace of Madrid. Public transportation is only a short walk: Callao Station is 3 minutes and Callao Station is 3 minutes.


English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 51 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff


  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk


  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Frequently asked questions

Does Chic & Basic dot offer free cancellation for a full refund?
Yes, Chic & Basic dot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Chic & Basic dot?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at Chic & Basic dot on 12 February 2023 start from €83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Chic & Basic dot?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Chic & Basic dot?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chic & Basic dot?
Sorry, there's no on-site parking at Chic & Basic dot.
What are the check-in and check-out times at Chic & Basic dot?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Chic & Basic dot?
No, this hotel doesn't have a casino, but Casino de Madrid (7-min walk) is nearby.
Are there restaurants at or near Chic & Basic dot?
Yes. Nearby restaurants include Bangkok (3-min walk), llaollao (3-min walk) and Sidrería El Escarpín (3-min walk).
What's the area around Chic & Basic dot like?
Chic & Basic dot is in Madrid Centro, a short 3-minute walk from Callao Station and 3 minutes' walk from Gran Via Street.







Staff & service




Property conditions & facilities




10/10 Exceptional

La chica del front desk fue muy amable. El hotel es moderno, limpio y bien ubicado.
Suania, 1-night trip
Verified guest review

10/10 Exceptional

Helen, 2-night trip
Verified guest review

10/10 Exceptional

Muy céntrico de todo y grande la habitación. Lo único malo que en el baño no tiene cristal y se moja casi todo.
2-night trip
Verified guest review

10/10 Exceptional

Best service I have ever received in a hotel even before checking in. The only thing I could recommend is to have a coffee machine or a tea pot for morning coffee or tea.
Carla, 4-night trip
Verified guest review

4/10 Fair

Great location; too high priced for a hotel with so few amenities. No tissues in the room. Very few toiletries. Bad lighting. The hotel and rooms are sprayed with a horrible, cloying scent. I hate scent and started coughing immediately. All rooms are sprayed with this and we had prepaid so we had no options but to stay. Hotel could not give us a fan to rid the smell from our room. Our clothes smelled like this awful spray when we left. Our shower drain was clogged and water ran out into the bath room. We were only given 2 towels so those immediately became soaked trying to clean up the mess. Night light in ceiling cannot be turned off so if you need a dark room to sleep in this will distract and wake you. Would not stay again and it’s way too high priced for the very basic hotel it is.
3-night trip
Verified guest review

10/10 Exceptional

Clean, safe location central to everything. Sound proof outside window/door, allowed us to be in a great location, but still able to close it and sleep peaceful.
Shannan, 3-night family trip
Verified guest review

8/10 Very good

Chic and Basic Dot
janelle, 5-night trip
Verified guest review

8/10 Very good

Jaswinder, 2-night trip
Verified guest review

10/10 Exceptional

MARLEN, 2-night trip
Verified guest review

10/10 Exceptional

Great location, friendly and helpful staff, the room could use a few more hanging spots and storage for two people but on the whole fantastic stay
Verified Expedia guest review