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The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen

4.5-star4.5 stars
Av. Constituyentes No. 2Playa del CarmenQROO77780Mexico
Adults-only resort in heart of Playa del Carmen
  • VIPVIP properties

    VIP properties have been recognized for offering exceptional service to our customers.

  • Free buffet breakfast, free WiFi, and free parking
Exceptional9.4
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Food
Delicious food
1527See all 1,527 Hotels.com reviews
From 17,060 reviewsTripAdvisor Traveller Rating

The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen

from $482
  • Junior Suite (Royal)
  • Junior Suite, Ocean View (Royal)
  • Junior Suite, 1 King Bed, Beachfront (Royal Walkout)
  • Royal Suite, 1 Bedroom, Oceanfront (Master)
  • Junior Suite, 1 King Bed, Oceanfront (Royal)
  • Junior Suite, 1 King Bed (Royal Swim-Up Beachfront Walk-Out)
  • Presidential Suite, 1 King Bed, Private Pool (Royal)
  • XRMU
  • XXXROYAL MASTER ONE BDRM STE OCEAN VIEW
  • Royal Suite, 1 Bedroom (Master)
  • X-Royal Swim Up Mast Ste Beach front
  • Junior Suite, Ocean View (Royal Swim Up)
  • Royal Suite, 2 Bedrooms, Garden View, Garden Area
  • Junior Suite, 2 Bedrooms, Garden View, Garden Area
  • Royal Junior Suite Garden View (RJG)
  • ROYAL JUNIOR SUITES CENTRAL GARDEN VIEW (RJC)
  • ROYAL JUNIOR SUITE CENTRAL GARDEN VIEW (RJC)
  • Junior Suite (Royal Central Garden View)
  • Junior Suite, Garden View (Royal)
  • Presidential Suite (Royal)
  • Junior Suite, Beachfront (Royal Swim Up Walkout)
  • Junior Suite, 1 King Bed, Oceanfront (Royal)
  • Junior Suite, Partial Ocean View (Royal)
  • Junior Suite (Royal)
  • Junior Suite, 1 King Bed, Beachfront (Royal Walkout)
  • Royal Suite, 1 Bedroom, Oceanfront (Master)
  • Royal Suite (Master)
  • Junior Suite, Ocean View (Royal Swim Up)
Want more choice? Check out our other properties in Playa del Carmen.

At a glance

Key facts

Hotel size

  • This hotel has 513 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive rates available
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • 8 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Free pool cabanas
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 6781
  • Conference space size (meters) - 630
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

All-inclusive room rates at The Royal Playa del Carmen All Inclusive Spa & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Tennis lessons
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

The Royal Playa del Carmen All Inclusive Spa & Resort features SPAzul, a full-service spa offering hydrotherapy treatments, body scrubs and wraps, facial treatments, manicures and pedicures, massages, a boutique, and a sauna. The elegant facilities are divided into men’s and women’s areas, and individual lockers, robes and sandals are provided.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Free bicycles on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen’s small print

Also known as

  • All Inclusive Playa Carmen
  • Playa Carmen All Inclusive
  • Playa Carmen Resort
  • Royal Playa Carmen
  • Royal Playa Carmen All Inclusive Spa & Resort
  • Royal Playa Carmen Spa
  • Royal Playa Carmen All Inclusive Spa Resort
  • Royal All Inclusive Spa Resort
  • The Royal Playa del Carmen All Inclusive Spa Resort

Policies

Student groups on spring break are not allowed.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen

Landmarks

  • In Avenida Constituyentes
  • Quinta Alegria (3-minute walk)
  • Pier Navega (3-minute walk)
  • Mamitas Beach Club (7-minute walk)
  • Nuestra Senora del Carmen Catholic Church (9-minute walk)
  • Central Square (11-minute walk)
  • Yucatek Divers (15-minute walk)
  • Playa del Carmen Maritime Terminal (20-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 45-min drive
  • Free self parking
  • Free valet parking
  • Area shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 1,527 reviews

The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen
Exceptional10.0
This was our sixth visit to The Royal and we continue to love it. I highly recommend this resort.
Carlos, us4 night family trip
The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen
Exceptional10.0
Our group will likely expand every year...! Fun!
Great spot...very accommodating; we are repeat guests and brought three new couples along for the experience! They were not disappointed... awesome restaurants, service, amenities... highly recommend a visit here! we will be back next year
Timothy, us5 night romance trip
The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen
Exceptional10.0
Royal Playa November trip
We had a great time even though the weather did not cooperate most of the time Staff was very friendly and engaging, made us feel welcome It was a 10 in my opinion
James, us4 night family trip
The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen
Very Good8.0
A nice hotel in a great location, but NOT 5 stars
I would like to preface my review by saying we've stayed at all inclusive resorts and boutique hotels of all price levels. We enjoy a nice rooms, food and drinks but are in no way extremely picky, annoying, hard to please guests. Staff and service at the Royal were outstanding for the most part. Room was cramped but clean and comfortable however the resort was clearly cutting corners to save money in many places. Our room did not have many of the promised amenities such as a liquor dispenser or slippers. There was just one bathrobe. When we inquired about these issues we were simply told they don't offer that anymore. The food was often mediocre and drinks were definitely not top shelf as advertised. The breakfast at Spice was the best food we experienced. Milkshakes at the coffee shop were awful. The staff added so much milk and blended for so long it was like drinking a glass of milk. Much of liquor even appeared to be similar to that horrible stuff covered in the news recently. Very disappointing considering what the resort charges and promises. I would only recommend The Royal if it was at a 3.5 star price not a 5 star price.
Bree, us2 night romance trip

See all reviews

The Royal Playa del Carmen All Inclusive Spa & Resort, Playa del Carmen

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