Skip to main content.
All properties in Playa del Carmen, Quintana Roo, Mexico

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort- Formerly The Royal, Playa del Carmen

4.5-star4.5 stars
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780, Mexico

Adults-only beachfront property with spa, near Quinta Avenida
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 19,771 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Food
Delicious food
Beach
Reasonable beach

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort- Formerly The Royal, Playa del Carmen

from $295
  • Junior Suite, 2 Double Beds
  • Junior Suite, 2 Double Beds, Garden View
  • Junior Suite, 2 Double Beds, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)
  • Junior Suite, 2 Double Beds (Swim-Up)
  • Junior Suite, 2 Double Beds, Pool View
  • Junior Suite, 2 Double Beds, Ocean View
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed, Oceanfront
  • Junior Suite, 1 King Bed, Oceanfront (Walk-Out)
  • Junior Suite, 1 King Bed, Garden View
  • Junior Suite, 1 King Bed, Accessible, Garden View (Mobility Accessible W/Roll-In Shower)
  • Junior Suite, 1 King Bed, Oceanfront (Swim-Up)
  • Junior Suite, 1 King Bed, Pool View
  • Junior Suite, 1 King Bed, Ocean View
  • Junior Suite, 1 King Bed (Swim-Up)
  • Suite, 1 Bedroom, Oceanfront
  • Suite, 1 Bedroom
  • Presidential Suite, 1 King Bed

What’s around Hilton Playa del Carmen, an All-Inclusive Adult Only Resort- Formerly The Royal, Playa del Carmen

Landmarks

  • In Gonzalo Guerrero
  • Quinta Avenida - 1 min walk
  • Mamitas Beach Club - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk
  • Punta Esmeralda Beach - 35 min walk
  • Plaza Las Americas - 41 min walk
  • Playacar Golf Club - 43 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

At a glance

Key facts

Size

  • 513 rooms
  • Arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
  • Caters to adults only
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

At the property

Food and drink
  • 8 restaurants
  • 5 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6781
  • Conference space size (meters) - 630
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built - 2005
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
Water activities
  • Snorkeling
  • Surfing/boogie boarding

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Tennis lessons
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

SPAzul has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort- Formerly The Royal, Playa del Carmen’s small print

Also known as

  • All Inclusive Playa Carmen
  • Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
  • Hilton Playa Carmen Adults-Only All-Inclusive
  • Hilton Carmen AdultsOnly Incl
  • Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
  • The Royal Playa del Carmen All Inclusive Spa Resort
  • Hilton Playa Carmen All-Inclusive Adult Resort
  • Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
  • Hilton Playa Carmen All-Inclusive Adult
  • Playa Carmen All Inclusive
  • Hilton Playa Del Carmen An Adults Only All Inclusive
  • The Royal Del Carmen Inclusive
  • Playa Carmen Resort
  • Royal Playa Carmen
  • Royal Playa Carmen All Inclusive Spa & Resort
  • Royal Playa Carmen Spa
  • Royal Playa Carmen All Inclusive Spa Resort

Policies

Student groups on spring break are not allowed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Playa del Carmen, Quintana Roo, Mexico

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort- Formerly The Royal, Playa del Carmen

Is the description of this hotel not correct? Tell us