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Hotel Nuevo Madrid

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Lobby
Exterior detail
Premium Double Room, City View | Down comforters, minibar, in-room safe, desk
Daily buffet breakfast (EUR 18 per person)
Lobby

Overview of Hotel Nuevo Madrid

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Hotel Nuevo Madrid

4.0 star property
4-star hotel with spa, near Santiago Bernabéu Stadium
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,004 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The price is $66
Price available on 6/25/2023
Map
C/ Bausa, 27, Madrid, Madrid, 28033
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Conference center
For families
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • In-room climate control (air conditioning)
  • Flat-panel TV

Room options

About this area

What's nearby

  • In Ciudad Lineal
  • Plaza de Castilla - 3 min drive
  • Santiago Bernabéu Stadium - 5 min drive
  • IFEMA - 6 min drive
  • Las Ventas - 5 min drive
  • WiZink Center - 6 min drive
  • Thyssen-Bornemisza National Museum - 9 min drive
  • Puerta de Alcalá - 8 min drive
  • Plaza de Santa Ana - 10 min drive
  • Paseo del Prado - 9 min drive
  • Gran Via Street - 9 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid Chamartín Station - 23 min walk
  • Madrid (XTI-Chamartin Train Station) - 25 min walk
  • Manoteras Station - 15 min walk
  • Pinar de Chamartin Station - 17 min walk
  • Bambu Station - 18 min walk

Restaurants

  • El Bosco - 16 min walk
  • Sushi Koi Bistrot - 10 min walk
  • El Rincón de Carlos - 11 min walk
  • La Tabernita - 10 min walk
  • KFC - 13 min walk
Map

About this property

Hotel Nuevo Madrid

When you stay at Hotel Nuevo Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and Gran Via Street. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. A bar/lounge, a health club, and a fitness center are other highlights at this upscale hotel. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Manoteras Station is 15 minutes away.

Languages

Arabic, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 18 per day)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center
  • 8 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bidet
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Rollaway beds are available for EUR 33 per night

Parking

  • Self parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Hotel Nuevo Madrid Hotel
Hotel Nuevo Madrid Madrid
Hotel Nuevo Madrid Hotel Madrid

Frequently asked questions

Does Hotel Nuevo Madrid offer free cancellation for a full refund?
Yes, Hotel Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Nuevo Madrid?
As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Hotel Nuevo Madrid on Jun 25, 2023 start from $66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Nuevo Madrid?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Nuevo Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Nuevo Madrid?
Yes. Self parking costs EUR 18 per day.
What are the check-in and check-out times at Hotel Nuevo Madrid?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Nuevo Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.
What is there to do at Hotel Nuevo Madrid and nearby?
Hotel Nuevo Madrid has a spa and a Turkish bath.
Are there restaurants at or near Hotel Nuevo Madrid?
Yes, there's an onsite restaurant.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

Avoid and go to a better hotel
Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom. The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
1-night trip
Verified Hotels.com guest review

2/10 Poor

1. Este frig. 2. Nu emit factura fiscala pentru plata edectuata.
Maria Mihaela, 2-night trip
Verified Hotels.com guest review

4/10 Fair

No recommended
The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind.
Hans, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice but isolated
This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

El hotel me parece de una estructura fenomenal , pero con mucha falta de cuidado y limpieza , en todo el hotel , desde el lobby , alfombras muy sucias con olor a humedad al igual que los pasillos y las habitaciones . Muy mala la limpieza del baño , con moho en la tina
Daniela Ana Maria, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Huw, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bledar, 3-night trip
Verified Hotels.com guest review

2/10 Poor

2 star room
4 star amenities 2 star room The room was extremely hot had to leave window open to call down which backed on to main motorway Very dated and tired room broken toilet Room services lazy and never cleaned my room despite sign on door Food from lobby was frozen croceqets and was still frozen Spa have to book and was ok about the only good thing and breakfast I thought it was cheap because of location but I was wrong
Russell, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Smallest room I have ever slept in a hotel, Smallest bed I have ever slept on, terribly hot inside the room, suggestion was to keep the windows open (couldn’t keep open for long time due to terrible noise, weird pillows, smallest shower. I need my money back and you must drop this hostel (yes, that’s right, I call it a hostel). Pros is it looks nice from the outside and inside except once you entered into the room.
Ferdaus, 1-night trip
Verified Expedia guest review

6/10 Good

Jordan, 2-night trip
Verified Expedia guest review