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The Royal Caribbean - An All Suites Resort, Cancun

3.5 stars3.5 stars
Blvd. Kukulcan, Km. 17, Lote 50Zona Hotelera, CancunQROO77500Mexico, 800-491-6126
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Excellent4.0 / 5
  • Worst stay I have ever experienced in my life. Do not stay here! Room is outdated,…Apr 29, 2017
  • The hotel location is ideal with the Villa we got in the vicinity of swimming pool, sea…Apr 29, 2017
540See all 540 Hotels.com reviews
From 1,953 reviewsTripAdvisor Traveller Rating

The Royal Caribbean - An All Suites Resort, Cancun

Hotel Info: 866-539-8117

from $127
  • 1 Bedroom Suite with Fully Equipped Kitchen
  • 2 Bedroom Master Suite with Fully Equipped Kitchen
  • Suite, 2 Bedrooms (HOT DEAL)
  • Double Standard Room
  • Suite, 1 Bedroom, Resort View (Located at adjacent The Royal Mayan)
  • Junior Suite, Resort View (Located at adjacent The Royal Mayan)
  • Standard Room (HOT DEAL)
  • Suite, 1 Bedroom (HOT DEAL)
  • Suite, 2 Bedrooms, Resort View (Located at adjacent The Royal Mayan)

At a glance

Key facts

Hotel size

  • This hotel has 207 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Required at check in

  • Minimum check-in age is 25

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children's club *

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Extended parking

Offsite

  • Free area shuttle

Also known as

  • Royal Caribbean Cancun
  • Royal Caribbean Condo
  • Royal Caribbean Condo Cancun
  • Royal Caribbean All Suites Resort Cancun
  • Royal Caribbean All Suites Resort
  • Royal Caribbean All Suites Cancun
  • Royal Caribbean All Suites

Policies

Housekeeping is not available on Sundays and public holidays.

Mandatory fees

Deposit: MXN 1500 per stay

Optional extras

Late check-out can be arranged for an extra charge of MXN 1200

Breakfast is offered for an extra charge of MXN 200 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Spa services on site
  • Swim-up bar
  • Tennis on site
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 8
  • Year Built 1988
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Cookware, dishware, and utensils
More
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 3
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Royal Caribbean - An All Suites Resort, Cancun’s small print

Also known as

  • Royal Caribbean Cancun
  • Royal Caribbean Condo
  • Royal Caribbean Condo Cancun
  • Royal Caribbean All Suites Resort Cancun
  • Royal Caribbean All Suites Resort
  • Royal Caribbean All Suites Cancun
  • Royal Caribbean All Suites

Policies

Housekeeping is not available on Sundays and public holidays.

Mandatory fees

Deposit: MXN 1500 per stay

Optional extras

Late check-out can be arranged for an extra charge of MXN 1200

Breakfast is offered for an extra charge of MXN 200 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Caribbean - An All Suites Resort, Cancun

Landmarks

  • In Avenida Kukulkan
  • Delfines Beach (1.2 mi / 2 km)
  • El Rey Ruins (1.3 mi / 2.1 km)
  • La Isla Shopping Mall (2.8 mi / 4.5 km)
  • Maya Cancun Museum (0.2 mi / 0.3 km)
  • Aquaworld (0.9 mi / 1.4 km)

Getting around

  • Free area shuttle
  • Free self parking
  • Extended parking
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 16-min drive

Recent reviews

Excellent 4.0 /5 from 540 reviews

The Royal Caribbean - An All Suites Resort, Cancun
Good3.0 / 5
A mixed experience...
The good; This hotel was clean, the rooms spacious and the pool area was nice. The bad; A really strange/poor customer service feeling all around in this hotel. My son was helping with luggage while I was checking in, and the person at the door didn't want to let him in since he wasn't a registered guest. The towel check out was ridiculously strict (I didn't have my key since my husband had it...they wouldn't let me check out a towel). Check in was no-nonsense and a bit on the rude side. It just felt like they aren't concerned about making this a special vacation for you...it feels like they are more concerned about protecting themselves.
1 night family trip
The Royal Caribbean - An All Suites Resort, Cancun
Outstanding5.0 / 5
Clean and comfortable!
Second time staying at the Royal Caribbean - the staff is warm and welcoming and do what they can to make your visit comfortable. Special thanks to Ana Lilia, who provided excellent maid service and made sure that our room felt like home!
7 night romance trip
The Royal Caribbean - An All Suites Resort, Cancun
Outstanding5.0 / 5
Excellent value
Beautiful and quiet. This resort caters to an older crowd. Even as a young person, ai was very pleased that it was peaceful and quiet. I did not want to be around spring breakers. The service was great, and I would go back!
2 night trip with friends
The Royal Caribbean - An All Suites Resort, Cancun
Outstanding5.0 / 5
It was a wonderful family vacation. Very depressed that we had to end it to come back to reality. Definitely do it again.
7 night family trip
The Royal Caribbean - An All Suites Resort, Cancun
Outstanding5.0 / 5
Great service. We got a free upgrade to a larger space. We love the location.
1 night family trip

See all reviews

The Royal Caribbean - An All Suites Resort, Cancun

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