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1 room, 2 adults
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Kempinski Hotel Amman Jordan, Amman

5 stars5 stars
Abdul Hameed Shouman StreetShmeisani, P.O. Box 941045, Amman11194Jordan, 800-491-6126
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Good3.5 / 5
Room
Room needs to be improved
Location
Great location
Breakfast
Tasty breakfast
Wellness Area
Wellness & sports facilities could be improved
67See all 67 Hotels.com reviews
From 870 reviewsTripAdvisor Traveller Rating

Kempinski Hotel Amman Jordan, Amman

Hotel Info: 866-539-8117

from $135
  • Executive Room (Deluxe)
  • Panoramic Suite, 1 Bedroom, Pool View
  • Executive Suite, 1 Bedroom
  • Executive Room (Superior)
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Superior Room, 1 Double or 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 278 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bowling alley on site
  • Pool umbrellas
  • Health club
  • Spa tub
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Kitchen
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms.

Recent reviews

Good 3.5 /5 from 67 reviews

Kempinski Hotel Amman Jordan, Amman
Outstanding5.0 / 5
Great service
Great stay in a great location for business needs
Business trip
Kempinski Hotel Amman Jordan, Amman
Outstanding5.0 / 5
One night in Amman
I stayed overnight at the hotel en route to Saudi Arabia. The hotel was comfortable, and the fitness center worked well for me. The one thing to be aware of, and this is common in the Middle East, is that security precautions are very obvious, as in checking all incoming vehicles for explosives. Sad, but necessary.
1 night trip
Kempinski Hotel Amman Jordan, Amman
Fair2.0 / 5
5 stars by name only
Rooms were way too small, buffet was too expensive and did not offer many options especially since it was Ramadan.
1 night family trip
Kempinski Hotel Amman Jordan, Amman
Excellent4.0 / 5
Nice hotel, but check-in was tedious.
This is a nice hotel. I feel the staff is just looking for ways to charge you extra fees. I reserved the room for two adults and two children. At check-in they charged me an extra fee for the second child, stating the rooms do not accommodate more than three people. If that is the case, why did they accept my reservation? They have me the impression that the rooms were so small, that I considered a second room. They told me that would mean a new reservation at the current price which was 40% more than I had gotten the room for through hotels.com for each room. Needless to say, I declined their offer and took the one room i had originally reserved with the added fee for the second child. The room had plenty of space and the beds were comfortable. I just wish they saw people and not $$ signs when dealing with clients.
2 night trip
Kempinski Hotel Amman Jordan, Amman
Good3.0 / 5
Not really professional
Unfair check-in, we are really not welcome, even having reserved a panoramic suite! Cleanliness is definitely a failure, they really have a problem with housekeeping! From numerous finger tips everywhere, and particularly on the glass table, the suite was never acceptable. Better to arm the mechanical door lock as they enter the suite without any warning (ring or knocking the door)... Magnetic cards are mandatory to use the elevator and of course, incessant stops at the counter as they stop to work, two for the suite and one to access the lounge... So complicated and annoying!!! As a megayacht captain, I am used to what service and cleanliness should be... and definitely, they DO NOT HAVE IT!
2 night trip

See all reviews

Kempinski Hotel Amman Jordan, Amman

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