All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Apart-Hotel Serrano Recoletos, Madrid

3 stars3 stars
Calle de Villanueva, 2MadridMadrid28001Spain
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
2.9 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
194See all 194 Hotels.com reviews
From 68 reviewsTripAdvisor Traveller Rating

Apart-Hotel Serrano Recoletos, Madrid

from $77
  • Family Apartment
  • Apartment (1-2 people)
  • Studio, 1 Double or 2 Single Beds (not refundable)
  • Apartment 5-6 people
  • Studio (1-2 people)
  • Apartment (1-2 people)
  • Studio (1-4 people - refurbished/reformado)
  • Studio
  • Studio, 1 Double or 2 Single Beds
  • Apartment (1-2 people - refurbished/reformado)
  • Apartment 3-4 people
  • Studio double
  • Studio Early Booking
  • Studio Non Refundable
  • Junior Suite (Apartment - refurbished/reformado)
  • Superior Apartment
  • Studio (3-4 People)
  • Apartment (1-4 people - refurbished/reformado)
  • Studio (1-2 people - refurbished/reformado)
  • Studio 3-4 people

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Specific rooms only *

  • 1 per room (up to 6 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Offsite

  • Area shuttle within 5 meters *

Other information

  • Smoke-free property

Also known as

  • Apartamentos Recoletos
  • Apartamentos Recoletos Apartment
  • Apartamentos Recoletos Apartment Madrid
  • Apartamentos Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos
  • Serrano Recoletos Madrid
  • Serrano Recoletos

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Kitchen/kitchenette use costs EUR 2 per night

Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed size twin
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe

Apart-Hotel Serrano Recoletos, Madrid’s small print

Also known as

  • Apartamentos Recoletos
  • Apartamentos Recoletos Apartment
  • Apartamentos Recoletos Apartment Madrid
  • Apartamentos Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos
  • Serrano Recoletos Madrid
  • Serrano Recoletos

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Kitchen/kitchenette use costs EUR 2 per night

Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 194 reviews

Apart-Hotel Serrano Recoletos, Madrid
Fair2.0 / 5
Convenient hotel, worse staff members ever!
We ate fluent in both, English and Spanish. Language was not a barrier, lack if hospitality and service was. Employees are the most unfriendly staff members ever, especially the guy at the coffee area. Must be overworked, none go out of their way, basic questions go unanswered, reluctant to help with tours. Hotel is very well situated, but room setvice was not existant and staff is very rude!
3 night family trip
Apart-Hotel Serrano Recoletos, Madrid
Good3.0 / 5
Convenient location and good basic price
Very good centric location. Very simple Hotel with low base equipment but enough accomodation standard. Not luxurious but convenient and good price.
2 night business trip
Apart-Hotel Serrano Recoletos, Madrid
Fair2.0 / 5
Madrid
Going through reconstruction. Great location Poor facilities No hot water for over 1 hour in the morning. Had to run water and still did not have hot water for shower.
1 night trip with friends
Apart-Hotel Serrano Recoletos, Madrid
Outstanding5.0 / 5
We had a great time....
2 night romance trip
Apart-Hotel Serrano Recoletos, Madrid
Fair2.0 / 5
Good location, disapinting experience
Very good location. Very disappointing to see that pictures shown are really far away from what you really get. Will never stay back there. Preferably to find something else nearby.
4 night family trip

See all reviews

Apart-Hotel Serrano Recoletos, Madrid

Is the description of this hotel not correct? Tell us