All hotels in Madrid, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Apart-Hotel Serrano Recoletos, Madrid

3 stars
Calle de Villanueva, 2MadridMadrid28001Spain, 800-491-6126
Best Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
2.9 / 5
Cleanliness
Could use a good cleaning
Room
Room needs to be redecorated
Vibe
Vibe is not too good
Food
Food could be better
204See all 204 Hotels.com reviews
From 327 reviewsTripAdvisor Traveller Rating
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) 14-min drive; 9.6 miles/15.5 km
  • Madrid Recoletos Station 0-min walk; 0 miles/0 km
  • Madrid Atocha Station 24-min walk; 1.3 miles/2 km
  • Madrid Principe Pio Station 8-min drive; 1.9 miles/3.1 km
  • Colon Station 4-min walk; 0.2 miles/0.3 km
  • Banco de Espana Station 7-min walk; 0.3 miles/0.6 km
  • Serrano Station 8-min walk; 0.4 miles/0.6 km
  • Discounted offsite parking

Apart-Hotel Serrano Recoletos, Madrid

Hotel Info: 866-539-8117

from $92
  • Family Apartment
  • Apartment (1-2 people)
  • Studio, 1 Double or 2 Single Beds (not refundable)
  • Apartment 5-6 people
  • Studio (1-2 people)
  • Apartment (1-2 people)
  • Studio (1-4 people - refurbished/reformado)
  • Studio
  • Studio, 1 Double or 2 Single Beds
  • Apartment (1-2 people - refurbished/reformado)
  • Apartment 3-4 people
  • Studio double
  • Studio Early Booking
  • Studio Non Refundable
  • Junior Suite (Apartment - refurbished/reformado)
  • Superior Apartment
  • Studio (3-4 People)
  • Apartment (1-4 people - refurbished/reformado)
  • Studio (1-2 people - refurbished/reformado)
  • Studio 3-4 people

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Specific rooms only *

  • 1 per room (up to 6 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Apartamentos Recoletos
  • Apartamentos Recoletos Apartment
  • Apartamentos Recoletos Apartment Madrid
  • Apartamentos Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos
  • Serrano Recoletos Madrid
  • Serrano Recoletos

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Kitchen/kitchenette use costs EUR 2 per night

Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Sofa bed size double
Freshen up
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

Apart-Hotel Serrano Recoletos, Madrid’s small print

Also known as

  • Apartamentos Recoletos
  • Apartamentos Recoletos Apartment
  • Apartamentos Recoletos Apartment Madrid
  • Apartamentos Recoletos Madrid
  • Apart-Hotel Serrano Recoletos Madrid
  • Apart-Hotel Serrano Recoletos
  • Serrano Recoletos Madrid
  • Serrano Recoletos

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Kitchen/kitchenette use costs EUR 2 per night

Continental breakfast is offered for an extra charge of EUR 8 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 204 reviews

Apart-Hotel Serrano Recoletos, Madrid
Fair2.0 / 5
Madrid
Going through reconstruction. Great location Poor facilities No hot water for over 1 hour in the morning. Had to run water and still did not have hot water for shower.
1 night trip with friends
Apart-Hotel Serrano Recoletos, Madrid
Outstanding5.0 / 5
We had a great time....
2 night romance trip
Apart-Hotel Serrano Recoletos, Madrid
Fair2.0 / 5
Good location, disapinting experience
Very good location. Very disappointing to see that pictures shown are really far away from what you really get. Will never stay back there. Preferably to find something else nearby.
4 night family trip
Apart-Hotel Serrano Recoletos, Madrid
Fair2.0 / 5
Great location , tired worn out property
Great location but very small and not what the hotel website photos showed at all. Old old old, outdated, etc but cheaper price than around the corner so if you want cheap yes, nice no
2 night trip
Apart-Hotel Serrano Recoletos, Madrid
Poor1.0 / 5
Never again at this hotel.
Was in Madrid for the weekend and this was the only hotel available near the center- all other were either near airport or suburbs or ridiculously expensive. But room we were given was in bad condition, old tiles in the bathroom etc. couldn't sleep at night with this crazy woman in the next room screaming all night. No sound proofing at all. Bad experience over-all. Asked for a room change but the guy at the reception said they were full. Only plus was location but next I'd rather stay at the airport where choice of quality hotels is much much better for cheaper rates.
2 night romance trip

See all reviews

Apart-Hotel Serrano Recoletos, Madrid

Is the description of this hotel not correct? Tell us