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Metropark Hotel Shenzhen

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Front of property
Business Suite, 1 Double Bed | 1 bedroom, premium bedding, minibar, in-room safe
Luxury Suite | View from room
Business Suite,2 Single Beds | Living area | LCD TV
Comfort Suite | Living area | LCD TV

Overview of Metropark Hotel Shenzhen

Metropark Hotel Shenzhen

4.0 star property
4-star hotel with restaurant, connected to a shopping centre, near Dongmen Pedestrian Street

7.8/10 Good

1,000 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
2088 Dongmen Road C, Luohu District, Shenzhen, Guangdong, 518001

Room options

About this area

What's nearby

  • In Luohu
  • Tai Po Old Market - 17 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 27 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Shenzhen Station - 3 min drive
  • Shenzhen East Railway Station - 7 min drive
  • Hong Kong Lok Ma Chau Station - 8 min drive
  • Shaibu Station - 11 min walk
  • Laojie Station - 12 min walk
  • Hubei Station - 13 min walk

Restaurants

  • Modern Toilet Restaurant - 8 min walk
  • 翠园中学食堂 - 12 min walk
  • 冯记茶餐厅 - 13 min walk
  • Hai Di Lao Hot Pot - 19 min walk
  • Hedong Hotel - 19 min walk

About this property

Metropark Hotel Shenzhen

Metropark Hotel Shenzhen is a great choice for a stay in Shenzhen. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Fellow travellers like that it's only a short walk to public transportation: Shaibu Station is 11 minutes away and Laojie Station is 12 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 275 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2 PM until 6 AM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3660 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

On-site venue – This restaurant serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 66 per person (approximately)

Children & extra beds

  • Rollaway beds are available for CNY 120.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Metropark Hotel Shenzhen
Metropark Shenzhen
Shenzhen Metropark Hotel
Metropark Hotel Shenzhen Hotel
Metropark Hotel Shenzhen Shenzhen
Metropark Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Metropark Hotel Shenzhen offer free cancellation for a full refund?
Yes, Metropark Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Metropark Hotel Shenzhen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Metropark Hotel Shenzhen?
Sorry, pets aren't allowed.
Is parking offered on site at Metropark Hotel Shenzhen?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Metropark Hotel Shenzhen?
You can check in from 2 PM - 6 AM. Check-out time is noon. Express check-in is available.
What is there to do at Metropark Hotel Shenzhen and nearby?
Have fun during the warmer months with activities nearby such as hiking. Metropark Hotel Shenzhen also has a fitness centre.
Are there restaurants at or near Metropark Hotel Shenzhen?
Yes, there's an on-site restaurant. Nearby restaurants include Modern Toilet Restaurant (8-min walk), 翠园中学食堂 (12-min walk) and 冯记茶餐厅 (13-min walk).
What's the area around Metropark Hotel Shenzhen like?
Metropark Hotel Shenzhen is in Luohu, a short 11-minute walk from Dongmen Pedestrian Street and 14 minutes' walk from International Foreign Trade Center. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

7.8/10

Cleanliness

7.7/10

Staff & service

7.9/10

Amenities

7.5/10

Property conditions & facilities

10/10 Exceptional

Darren, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, helpful staff. Very convenient, metro is literally underneath the hotel and it’s surrounded by thousands of shops.
7-night business trip
Verified Expedia guest review

8/10 Very good

Location ideal for my needs and interests. Sit above the subway, great value, spacious room like a mini sweet with kitchette. Maid was very happy person.
Jim, 6-night trip
Verified Expedia guest review

2/10 Poor

Booking issue
Booking record show confirmed with breakfast but hotel do not have record. It is a screw-up between Hotel, com and Metropark.
Winston, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The room type I booked still not available even I checked in the late afternoon time. The staff is nice to change a similar type of room for us.
Brax, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Located on top of the Metro, near the food street and the malls. Basically, it is in the heart of all things.
4-night trip with friends
Verified Expedia guest review

8/10 Very good

Overall we were happy with our stay at Metropark Hotel. Very convenient to take the lift straight down to Shaibu Metro and a lot of shops and restaurants nearby. The room was large and comfortable. They can improve by providing some plates which could be used in the microwave oven. Some teaspoons or stirrers would make it easier when we made our coffee.
Dawn Bee Guat, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

People smoke on non-smoking floors with doors open. Smokes were in the air system. Even though we were supposed to be in non- smoking rooms, it still filled with smoke smells and allergens which made all of us sick with some kind of respiratory allergic reactions, such as eyes, nose, throat irritations, itchiness, and coughing. Non-smoking signs were posted, but no policy, such as fines, used to stop smoking violations. House keeping can be better.
Jane, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Great location with big room, however, the room is pretty run down...
3-night business trip
Verified Expedia guest review