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Grand Hotel National, Lucerne

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Haldenstrasse 4LucerneLU6006Switzerland, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Service
Fantastic service
Room
Great room
Breakfast
Breakfast can be improved
159See all 159 Hotels.com reviews
From 362 reviewsTripAdvisor Traveller Rating

Grand Hotel National, Lucerne

Hotel Info: 866-539-8117

from $229
  • Standard Room, City View
  • Deluxe Room, Lake View
  • Ritz Suite
  • Standard Room, Lake View
  • Junior Suite, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Grand Hotel National
  • Grand Hotel National Lucerne
  • Grand National Hotel
  • Grand National Lucerne
  • Hotel Grand National
  • Hotel National
  • Grand Hotel Lucerne

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.60 per person, per night. This tax does not apply to children under 12 years of age.

Pet deposit: CHF 30.00 per night

  • Resort fee: CHF 2.10 per person, per night

Optional extras

Self parking costs CHF 60 per day

Valet parking costs CHF 35 per night

Rollaway beds are available for CHF 100 per night

Buffet breakfast is offered for an extra charge of CHF 35 per person (approximately)

Pets are allowed for an extra charge of CHF 30 per pet, per night

Airport shuttle service is offered for an extra charge of CHF 360 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Sauna
  • Casino
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms 2
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1870
  • Elevator/lift
  • Terrace

In the room

Home comforts
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The Grand Hotel National's full-service spa offers an array of services, including aromatherapy treatments, body treatments, facials and massages.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Grand Hotel National, Lucerne’s small print

Also known as

  • Grand Hotel National
  • Grand Hotel National Lucerne
  • Grand National Hotel
  • Grand National Lucerne
  • Hotel Grand National
  • Hotel National
  • Grand Hotel Lucerne

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.60 per person, per night. This tax does not apply to children under 12 years of age.

Pet deposit: CHF 30.00 per night

  • Resort fee: CHF 2.10 per person, per night

Optional extras

Self parking costs CHF 60 per day

Valet parking costs CHF 35 per night

Rollaway beds are available for CHF 100 per night

Buffet breakfast is offered for an extra charge of CHF 35 per person (approximately)

Pets are allowed for an extra charge of CHF 30 per pet, per night

Airport shuttle service is offered for an extra charge of CHF 360 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 159 reviews

Grand Hotel National, Lucerne
Outstanding5.0 / 5
This was my second stay at Grand National and although only staying one night, this is always a premiere experience. Great staff, facility, location and an unbelievable breakfast.
1 night trip
Grand Hotel National, Lucerne
Good3.0 / 5
It was incredibly expensive - there were $160 worth of hidden extra charges and the front desk was unhelpful. Room view was incredible but other amenities (tv and closet) were broken.
2 night romance trip
Grand Hotel National, Lucerne
Outstanding5.0 / 5
Fabulous!!!
1 night family trip
Grand Hotel National, Lucerne
Outstanding5.0 / 5
Amazing hotel! Can't wait to go back!!
rented a scooter and drove to portofino and south to siesta. fun! super close to train station. great breakfast =)
1 night romance trip
Grand Hotel National, Lucerne
Outstanding5.0 / 5
Hotel National Lucerne
Elegance at it's finest
3 night family trip

See all reviews

Grand Hotel National, Lucerne

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