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1 room, 2 adults

The Westin New York at Times Square, New York

4.5-star4.5 stars
270 W 43rd StreetNew YorkNY10036United States of America

Luxury hotel with restaurant, near Times Square
  • Collect nightsFor every 10 nights, get 1 free!
Very Good8.4
Location
Great location
Wellness Area
Great wellness & sports facilities
Room
Great room
WiFi
Regular internet service
1833See all 1,833 Hotels.com reviews
From 3,133 reviewsTripAdvisor Traveller Rating

The Westin New York at Times Square, New York

from $184
  • Deluxe Room, 1 King Bed, Accessible
  • Deluxe Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Traditional Room, 1 King Bed, Accessible
  • Family Room
  • Grand Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Deluxe Double Room
  • Deluxe Room, 1 King Bed, Corner
  • Deluxe Room, 1 King Bed
  • Junior Suite
  • Premium Double Room, 2 Double Beds
  • Premium Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Premium Room, 1 King Bed, Corner
  • Suite, 1 Bedroom, Corner
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Traditional Double Room, 2 Double Beds
  • Traditional Room, 1 King Bed, Corner

At a glance

Key facts

Hotel size

  • This hotel has 873 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • 1 per room (up to 40 lb)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Health club
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 33
  • Conference space size (feet) - 34000
  • Conference space size (meters) - 3159
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2002
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Westin New York at Times Square, New York’s small print

Also known as

  • New York Times Square Westin
  • Westin Hotel
  • The Westin New York At Times Square Hotel City
  • Westin New York at Times Square
  • Westin Hotel New York Times Square
  • Westin New York Times Square
  • Westin New York Times Square Hotel
  • Westin Hotel New York
  • Westin Times Square
  • The Westin New York At Times Square Hotel New York City
  • Westin New York City
  • New York City Westin

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Destination fee: USD 28.69 per accommodation, per night

Deposit: USD 150.00 per stay

Pet deposit: USD 250 per stay

Optional extras

Self parking costs USD 50.00 per day

Valet parking costs USD 76.94 per day

Breakfast costs between USD 5 and USD 40 per person (approximately)

WiFi is available in guestrooms for USD 19.95 per night (rates may vary)

WiFi is available in public areas for USD 16.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 19.95 per night (rates may vary)

Wired Internet access is available in public areas for USD 16.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Westin New York at Times Square, New York

Landmarks

  • In Midtown
  • Times Square - 4 min walk
  • Broadway - 5 min walk
  • Penn Station - 12 min walk
  • Macy's - 12 min walk
  • New York Public Library - 12 min walk
  • Grand Central Terminal - 16 min walk
  • Rockefeller Center - 16 min walk

Getting around

  • Teterboro, NJ (TEB) - 23 min drive
  • New York, NY (LGA-LaGuardia) - 27 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 29 min drive
  • Caldwell, NJ (CDW-Essex County) - 35 min drive
  • Linden, NJ (LDJ) - 36 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 38 min drive
  • New York Penn Station - 12 min walk
  • New York W 32nd St. Station - 15 min walk
  • New York Grand Central Terminal Station - 16 min walk
  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Times Sq. - 42 St. Station - 6 min walk
  • 49th St. Station - 7 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Very Good 8.4 From 1,833 reviews

The Westin New York at Times Square, New York
Exceptional10.0
Welcome home to pleasant aroma and staff
all employees we encountered, front desk, downstairs, room service, housekeeping, were all very pleasant to work with. The room was fully stocked with what we needed except for a fridge, bath robe, and bath gel. The front desk accommodated our needs by placing us on a higher floor and giving us two double beds vs a king size. The only negative was the miscommunication about late check out on Sundays. One employee at the front desk stated that 3:00pm on Sunday check out was automatic and that I didn’t need to let anyone know. However, I double checked Dunday morning and good thing I did, another employee said that my room key expired at 12:00 so I did need to let the front desk know so they could give me new room keys. It was minor and didn’t reflect on our overall stay. The welcoming smells and smiles in the lobby, convenient location near the bus station, subway entrance and Broadway, made The Westin our first choice for our next visit.
Dana, us4 night trip
The Westin New York at Times Square, New York
Very Good8.0
We were on the 10th floor but there was quite a bit of street noise. The vanity in the bathroom was not very large. Overall stay was good. Room was clean and service was excellent. Staff was very friendly.
Deanna, us1 night trip
The Westin New York at Times Square, New York
Exceptional10.0
Great hotel for Broadway theater patrons
My "go to" hotel in the Times Square area. Close to all the theaters, great restaurants nearby, and friendly staff!
Troy, us6 night trip
The Westin New York at Times Square, New York
Good6.0
Left my cell phone charger - Lost forever.
The hotel is conveniently located near Times Square and nicely appointed. However, we were surprised that they are now charging a mandatory destination fee of $25+ taxes per day in addition to the nightly rate. We were told that if we spent any amount on food or internet and other services at the hotel, it would be credited back for the total amount of the destination fee excluding the taxes. However, this fee basically forces one to consume at the restaurant, which is overpriced in the first place, and pay for expensive Wi-Fi. In other words they charge you to make sure you consume at thre hotel. And if you don't use it, you lose it. The mandatory consumption fee is not refunded BTW. The reataurant also overcharges fro soft drinksand my iced tea was 90% ice. When I asked nicely for a refill with less ice, the waiter just brought the jar end refilled my glass instead of emptying the glass of the remaining 80% ice left in there. Bad service. And why isn't Wi Fi free? Other hotels don't charge for it. But the worst part is that I forgot my cell phone charger (my fault) on the last day of my stay. However, when I called the hotel the same evening after I checked out, they told me that nobody had turned it in and they found nothing in the room. Obviously someone took it. Not going back to that hotel.
Edgar, us3 night trip
The Westin New York at Times Square, New York
Exceptional10.0
Great service!
Silvia, us2 night trip

See all reviews

The Westin New York at Times Square, New York

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