All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Westin New York at Times Square, New York

4.5 stars
270 W 43rd StreetNew YorkNY10036United States of America
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Room
Great room
Location
Great location
1808See all 1,808 Hotels.com reviews
From 1,652 reviewsTripAdvisor Traveller Rating

The Westin New York at Times Square, New York

from $194
  • Deluxe Room, 1 King Bed, Corner
  • Deluxe Room, 1 King Bed, Accessible
  • Room
  • Traditional Room, 1 King Bed
  • Junior Suite
  • Deluxe Room, 1 King Bed
  • Traditional Room, 1 King Bed, Corner
  • Suite, 1 Bedroom, Corner
  • Deluxe Room, 1 King Bed, Corner
  • Deluxe Room, 2 Double Beds, Accessible
  • Grand Room, 1 King Bed
  • Premium Room, 1 King Bed
  • Traditional Room, 1 King Bed, Corner
  • Deluxe Room, 1 King Bed (Grand)
  • Deluxe Double Room
  • Family Room
  • Premium Double
  • Junior Suite, 1 King Bed with Sofabed
  • Grand Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Premium Room, 1 King Bed, Corner
  • Premium Double Room, 2 Double Beds
  • Traditional Double Room
  • Junior Suite
  • Deluxe Suite, 1 King Bed with Sofabed
  • Deluxe Double Room, 2 Double Beds
  • Traditional Room, 1 King Bed, Accessible
  • Traditional Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 873 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New York Times Square Westin
  • Westin Hotel
  • The Westin New York At Times Square Hotel City
  • Westin New York at Times Square
  • Westin Hotel New York Times Square
  • Westin New York Times Square
  • Westin New York Times Square Hotel
  • Westin Hotel New York
  • Westin Times Square
  • The Westin New York At Times Square Hotel New York City
  • Westin New York City
  • New York City Westin

Mandatory fees

Deposit: USD 150.00 per stay

Pet deposit: USD 250 per stay

Optional extras

Self parking costs USD 50.00 per day

Valet parking costs USD 76.94 per day

Rollaway beds are available for USD 35 per night

Breakfast costs between USD 5 and USD 40 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 19.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 14.95 per night (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Health club
  • Hiking/biking trails nearby
Working away
  • Business center
  • Number of meeting rooms - 33
  • Conference space
  • Meeting rooms 33
  • Conference space size (feet) - 34000
  • Conference space size (meters) - 3159
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2002
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Westin New York at Times Square, New York’s small print

Also known as

  • New York Times Square Westin
  • Westin Hotel
  • The Westin New York At Times Square Hotel City
  • Westin New York at Times Square
  • Westin Hotel New York Times Square
  • Westin New York Times Square
  • Westin New York Times Square Hotel
  • Westin Hotel New York
  • Westin Times Square
  • The Westin New York At Times Square Hotel New York City
  • Westin New York City
  • New York City Westin

Mandatory fees

Deposit: USD 150.00 per stay

Pet deposit: USD 250 per stay

Optional extras

Self parking costs USD 50.00 per day

Valet parking costs USD 76.94 per day

Rollaway beds are available for USD 35 per night

Breakfast costs between USD 5 and USD 40 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 19.95 per night (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1808 reviews

The Westin New York at Times Square, New York
Outstanding5.0 / 5
Christmas spectacular
We were looking for a place that was in walking distance to all the things we wanted our granddaughters to see. Taxis were not an option because they both need car seats. 5 & 6 The Westin was perfect!
1 night family trip
The Westin New York at Times Square, New York
Outstanding5.0 / 5
Very nice hotel, great location and very clean
Weekend getaway to NYC. Good location convenient to everything we wanted to see.
3 night romance trip
The Westin New York at Times Square, New York
Excellent4.0 / 5
Nice, but double check your bill.
The hotel itself is very nice, the room is comfortable and has adequate storage. Our only issue was they double charged us and after promising to clear the second charge, did not. When I called back a third time, I was told to take it up with my bank. That demonstrated a total lack of customer service--making the customer fix their error. Was very disheartening.
6 night family trip
The Westin New York at Times Square, New York
Excellent4.0 / 5
Great Location!
Very convenient location. Close to restaurants and theaters. Facilities needs to work a little harder. Bathroom paint was chipping and sink had a crack across it. Housekeeping is very efficient. They make up the rooms very quickly without asking. We paid for an upgraded room to a higher floor but it was located behind the elevator so you could hear the whirl of the elevator going up and down. It may have been because we did not book directly with the Westin.
3 night family trip
The Westin New York at Times Square, New York
Fair2.0 / 5
Beware of upcharges!
We booked our stay for a long weekend and we called ahead to request an early check in, in which the front desk confirmed would not be an issue. When we arrived with our small child and family to check in, they informed us that the room we requested was not available however they can put us on a hire floor which would cost about $40 extra per night. Being that we were exhausted, we ageeed and paid the upcharge. We had friends check in the following day and they arrived about an hour early for check in and they too called in advance for an early check in and were told the same exact thing at the front desk - their room was not available however a room on a higher floor was available for a premium. My friend refused to pay the upcharge and within minutes they coincidentally found a room for her. Be very careful as this seems like fraud to force people to pay more. In addition, the bathroom tile is a black color and so is the grout used. When you look closely you'll see black mildew and mold in the grout and in between the tile - since it's black you can't tell. The bathroom is not very clean. On the good side - the location is good if you have smaller children and would like to hit Bryant Park, American Girl Doll store or any of the local shows.
2 night family trip

See all reviews

The Westin New York at Times Square, New York

Is the description of this hotel not correct? Tell us