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Residence Inn by Marriott Playa del Carmen

Photo gallery for Residence Inn by Marriott Playa del Carmen

Exterior
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Studio, 1 King Bed with Sofa bed, Balcony, Garden View | In-room safe, desk, laptop workspace, iron/ironing board

Overview of Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen

3.5 star property
3.5-star hotel with outdoor pool, near Playa del Carmen Main Beach

8.8/10 Fabulous

292 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

Room options

About this area

What's nearby

  • In Playacar
  • Playa del Carmen Main Beach - 35 min walk
  • Quinta Avenida - 10 min drive
  • Playa del Carmen Maritime Terminal - 11 min drive
  • Playacar Golf Club - 13 min drive
  • Mamitas Beach - 15 min drive
  • Xplor Theme Park - 7 min drive
  • Xcaret Eco Theme Park - 10 min drive
  • Ferry to Cozumel - 13 min drive
  • Maroma Beach - 29 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/20.9 km

Restaurants

  • Perché no - 8 min walk
  • El Gran Taco - 11 min walk
  • Hot Casual Food - 18 min walk
  • Doña Aurelia - 18 min walk
  • Ristorante Latinos - 19 min walk

About this property

Residence Inn by Marriott Playa del Carmen

At Residence Inn by Marriott Playa del Carmen, you'll be within a 15-minute drive of Xcaret Eco Theme Park and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, or visit the 24-hour fitness centre for a workout. Also, this hotel is 4.1 mi (6.7 km) from Xplor Theme Park and 6.1 mi (9.9 km) from Ferry to Cozumel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Lever door handles
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Stovetop
  • Toaster
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 0.50 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Residence Inn by Marriott Playa del Carmen?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Playa del Carmen on 9 February 2023 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott Playa del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Residence Inn by Marriott Playa del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at Residence Inn by Marriott Playa del Carmen?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Playa del Carmen?
Yes, there's free self parking.
What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?
Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Residence Inn by Marriott Playa del Carmen?
Yes. Nearby restaurants include Perché no (8-min walk), El Gran Taco (11-min walk) and Doña Aurelia (2.4 mi).
What's the area around Residence Inn by Marriott Playa del Carmen like?
Residence Inn by Marriott Playa del Carmen is in Playacar, a short 19-minute walk from Playacar Golf Club.

Reviews

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Viviane, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel es muy bonito y las habitaciones son muy amplias. Lo único que podemos observar es que las televisiones y todo su contenido estan en inglés y no pueden cambiarse al español, en recepción nos dijeron que ya están configuradas así. Otra situación es que un día que llovió mucho el agua se filtró por la venta y nos pusieron toallas que rápidamente se mojaron también. Y aunque no fue molesto para nosotros, se veía feo.
Maritza, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carolyn Ann, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 3-night trip
Verified Hotels.com guest review

2/10 Poor

ricardo, 3-night trip
Verified Hotels.com guest review

6/10 Good

Mati, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend I will be back I love it!
I was great experience great location , price and size unit excellent value vs unit. I highly Recomend this place. Food services at dining was delicious!
Alison, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RICARDO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel. It is quiet, comfortable, clean, good rooftop pool, gym and a great breakfast. It’s not in playacar nor around 5th. You can easily walk into Playacar, but if you want to often visit 5th avenue, there are closer places. For me it is my goto place when I need to b in Playa.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Arturo, 3-night trip
Verified Hotels.com guest review