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Emporio Hotel & Suites Cancun, Cancun

3.5 stars3.5 stars
Blvd. Kukulcan, Retorno Gucumatz, Km.17Lote 49, Segunda Etapa, Zona Htl., CancunQROO77500Mexico
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Pool
Great pool
1122See all 1,122 Hotels.com reviews
From 1,768 reviewsTripAdvisor Traveller Rating

Emporio Hotel & Suites Cancun, Cancun

from $164
  • Standard Room
  • Suite, 1 Bedroom, Kitchen, Ocean View
  • Deluxe Double Room
  • Suite, 2 Bedrooms, Resort View
  • Suite, 2 Bedrooms, Kitchen, Ocean View
  • Junior Suite
  • Run of the house
  • Suite, 2 Bedrooms, Beachside
  • Suite, 1 Bedroom, Kitchen, Oceanfront
  • Superior Room, Ocean View
  • Suite, 2 Bedrooms, Ocean View
  • Superior Room, Oceanfront
  • Suite, 2 Bedrooms, Kitchen, Oceanfront
  • Master Suite
  • Deluxe Double Room

At a glance

Key facts

Hotel size

  • This hotel has 399 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

Other information

  • All-inclusive rates available

Also known as

  • Cancun Emporio
  • Emporio Suites Family Cancun
  • Emporio Hotel Cancun Condo
  • Emporio Hotel Condo
  • Emporio Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Family
  • Emporio Family Cancun
  • Emporio Family Suites
  • Emporio Family Suites Cancun
  • Emporio Family Suites Condo
  • Emporio Family Suites Condo Cancun
  • Emporio Suites Cancun
  • Emporio Suites Family

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 200 and MXN 280 per person (approximately)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 12
  • Year Built 1983
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Emporio Hotel & Suites Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service

Dining

Condimento Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bacoli Trattoria - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.

Recreation

On Site

  • Free bicycles on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Emporio Hotel & Suites Cancun, Cancun’s small print

Also known as

  • Cancun Emporio
  • Emporio Suites Family Cancun
  • Emporio Hotel Cancun Condo
  • Emporio Hotel Condo
  • Emporio Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Family
  • Emporio Family Cancun
  • Emporio Family Suites
  • Emporio Family Suites Cancun
  • Emporio Family Suites Condo
  • Emporio Family Suites Condo Cancun
  • Emporio Suites Cancun
  • Emporio Suites Family

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 200 and MXN 280 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 1122 reviews

Emporio Hotel & Suites Cancun, Cancun
Good3.0 / 5
Nice beach but a little outdated
We stayed for 5 days over New Year's. The hotel is undergoing renovations, it would have been nice to know this ahead of time as there was construction noise during the day. The kitchen is really bare-bones, you can't make a decent meal with the cookware and utensils that are available. You have to bring your own dish detergent. The check-in remains a stressful affair - it's very slow and one always gets the worst subterranean room (even though we paid for ocean view). After some wrangling we waited for another room but it was facing the construction. Having said this, the staff is very nice and the beach is gorgeous. We had a good time. I am hoping the renovations go well and I may consider coming back.
5 night romance trip
Emporio Hotel & Suites Cancun, Cancun
Outstanding5.0 / 5
Great Hotel at a Great Location
Our party had four people and decided to occupy a suite. This hotel was fantastic, from the beach, to the swimming pool, to the restaurants, to the rooms. Everything was to our liking, including the price. They also had a great tour service, which organized an excellent visit to Chichen Itza. We would recommend this hotel highly to others.
3 night family trip
Emporio Hotel & Suites Cancun, Cancun
Poor1.0 / 5
such an suck hotel
such an trash hotel, the floor is fitting up, the room is so smelling an the comfort is dirt, take long time walk to street, all negative
2 night family trip
Emporio Hotel & Suites Cancun, Cancun
Excellent4.0 / 5
coffee machine is very dirty. room is not soundproof at all - can clearly hear people talking quietly outside and in the next door
1 night romance trip
Emporio Hotel & Suites Cancun, Cancun
Outstanding5.0 / 5
Amazing and perfect
Emporio was fantastic great rooms comfortable beds amazing pool and beach access wonderful views...I absolutely recommend this place. Staff was amazing!
2 night family trip

See all reviews

Emporio Hotel & Suites Cancun, Cancun

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