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Emporio Cancun, Cancun

3.5-star3.5 stars
Blvd. Kukulcan, Retorno Gucumatz, Km.17Lote 49, Segunda Etapa, Zona Htl., CancunQROO77500Mexico

3.5-star beachfront resort with pool bar, near Delfines Beach
  • Free WiFi and free parking
Good7.8
Beach
Beautiful beach
Service
Fantastic service
Food
Food is all right
Bar and Beverages
Bar could improve
973See all 973 Hotels.com reviews
From 2,323 reviewsTripAdvisor Traveller Rating

Emporio Cancun, Cancun

from $157
  • Superior Room, Oceanfront
  • Suite, 2 Bedrooms, Kitchen, Ocean View
  • Superior Room, Ocean View
  • Suite, 1 Bedroom, Kitchen, Oceanfront
  • Suite, 2 Bedrooms, Kitchen, Oceanfront
  • Suite, 1 Bedroom, Kitchen, Ocean View
  • Deluxe Double Room
  • Standard Room
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Deluxe Double Room, Ocean View
  • Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 419 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-7 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

Other information

  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 12
  • Year Built 1983
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Emporio Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service

Dining

Condimento Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bacoli Trattoria - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.

Emporio Cancun, Cancun’s small print

Also known as

  • Cancun Emporio
  • Emporio Suites Family Cancun
  • Emporio Hotel Cancun Condo
  • Emporio Hotel Condo
  • Emporio Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Cancun Hotel
  • Emporio Hotel
  • Emporio Family
  • Emporio Family Cancun
  • Emporio Family Suites
  • Emporio Family Suites Cancun
  • Emporio Family Suites Condo
  • Emporio Family Suites Condo Cancun
  • Emporio Suites Cancun
  • Emporio Suites Family

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Breakfast costs between MXN 200 and MXN 280 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Emporio Cancun, Cancun

Landmarks

  • In Hotel Zone
  • Delfines Beach - 22 min walk
  • El Rey Ruins - 24 min walk
  • Maya Cancun Museum - 3 min walk
  • Aquaworld - 16 min walk
  • Ballenas Beach - 29 min walk
  • Luxury Avenue Shopping Mall - 40 min walk
  • Kukulcan Plaza Shopping Mall - 41 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive
  • Free self parking
  • Free extended parking

Recent reviews

Good 7.8 From 973 reviews

Emporio Cancun, Cancun
Exceptional10.0
Beautiful Facility with Great Staff
Perfect location with all the desired amenities. Hotel is being renovated, but our unrenovated rooms were more than adequate.
Gaylord Dean, us2 night trip
Emporio Cancun, Cancun
Poor2.0
Bad
Terrible hotel out dated horrible staff
nicole, us4 night trip
Emporio Cancun, Cancun
Very Good8.0
5th time here!
This is the 5th time we have stayed at Emporio - didn't do all inclusive this time and LOVED it! For what you pay, the room are nice. Was planning a trip back but noticed the price went up over $600 for the same time and type of room. Will be looking around at that cost! Most workers are very friendly and eager to help. They need some of them to train those working in the reception area and their little snack store. Any time I had to deal with them they were incredibly rude - not sure why!?
Michele, us9 night trip
Emporio Cancun, Cancun
Very Good8.0
Pro’s & Con’s
Not a 5 or 4 Star Resort either. Decent and clean facilities. Stairs everywhere you go so lots of luggage is a complete hassle. Right on the beach though! Staff is friendly but pool area restaurant nachos were worse 7 eleven or any gas station. Great fitness center with quality equipment!
Christopher, us1 night trip
Emporio Cancun, Cancun
Poor2.0
Outdated
Facilities going through renovation. Remodeled buildings are very nice, the rest is outdated. Description of the different rooms is not clear....you don't really know what you're getting until you're there. If you want to upgrade the room, price goes up more than double! Very attentive and nice personnel though. I think that's the best asset of Emporio.
A Traveler, us1 night trip

See all reviews

Emporio Cancun, Cancun

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