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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Emporio Cancun, Cancun

3.5-star3.5 stars
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500, Mexico

3.5-star beachfront resort with 24-hour fitness, near Maya Cancun Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 3,046 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Beach
Beautiful beach
Room
Great room
Bar
Bar could improve

Emporio Cancun, Cancun

from $91
  • Deluxe Double Room
  • Standard Room
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Deluxe Double Room, Ocean View
  • Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

What’s around Emporio Cancun, Cancun

Landmarks

  • In Zona Hotelera
  • Aquaworld - 16 min walk
  • Delfines Beach - 18 min walk
  • El Rey Ruins - 26 min walk
  • Maya Cancun Museum - 3 min walk
  • Ballenas Beach - 19 min walk
  • Marlin Beach - 37 min walk
  • Luxury Avenue Shopping Mall - 41 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 443 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
Things to do
  • Beach towels
  • Number of outdoor pools - 3
  • Pool sun loungers
  • 24-hour fitness facilities
  • Playground on site
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Pool umbrellas
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 8288
  • Conference space size (meters) - 770
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 12
  • Year Built - 1983
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Plasma TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Emporio Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers

Dining

Condimento Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Emporio Cancun, Cancun’s small print

Also known as

  • Cancun Emporio
  • Emporio Suites Family Cancun
  • Emporio Hotel Cancun Condo
  • Emporio Hotel Condo
  • Emporio Cancun
  • Emporio Hotel Cancun
  • Emporio Hotel Suites Cancun
  • Emporio Cancun Hotel
  • Emporio Hotel
  • Emporio Cancun Resort
  • Emporio Resort
  • Emporio Family
  • Emporio Cancun Resort
  • Emporio Cancun Cancun
  • Emporio Cancun Resort Cancun
  • Emporio Family Cancun
  • Emporio Family Suites
  • Emporio Family Suites Cancun
  • Emporio Family Suites Condo
  • Emporio Family Suites Condo Cancun
  • Emporio Suites Cancun
  • Emporio Suites Family

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: USD 1.30 per accommodation, per night
    • Sanitation services: USD 1.35 per night

    The charges below are included in the total price displayed:

    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Late check-out can be arranged for an extra charge of USD 80 (subject to availability)

    Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 10 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very Good 8.0 From 943 reviews

    Exceptional 10.0
    Nice Choice
    Very nice hotel. Excellent facilities. Very goid food
    Josie, us2 night romance trip
    Exceptional 10.0
    Wonderful experience and a great place to relax.
    Staying at the Emporio Cancun is a great choice. The staff are wonderful and attentive. We enjoyed the complimentary beach towel service and the late evening buffet. You cannot go wrong here. There is construction happening on the property but it never hindered our experience.
    Patrick, usRomance trip
    Very Good 8.0
    I recommend this hotel
    The overall stay in the hotel was fine but the A/C was not that cool in any room and it was warm during the night. The food was great and the service too. We end up paying $5 more per night for some extra tax that was not included.
    Jose, usFamily trip
    Very Good 8.0
    Nice place, good staff. No ice.
    Mark, us1 night romance trip
    Good 6.0
    Slow front desk, but got an upgraded room.
    e arrived at the hotel at 11pm After 20+ hours traveling, we were ready for some sleep. We booked a room with a king sized bed, however when we enter our room, we found out we had two single beds. We called the front desk to request a room that we had booked. They told us that they would call back. However, after 15 minutes no response. So we called again. They promised again to get back to us, but we waited another 15 minutes. In vain. We decided to go the to front desk. Once we complained there, a new room was given quickly. When we were about to enter that new room, the staff who accompanied us to that room told us that that room was already occupied. They had another room somewhere else in resort. They upgraded us to a family condo. The air condition system was very load, so we had a rough sleep.
    Peter, us1 night romance trip

    Emporio Cancun, Cancun

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