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Iberostar Las Letras Gran Via

Photo gallery for Iberostar Las Letras Gran Via

Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Deluxe Double Room, Terrace (Jacuzzi) | View from room

Overview of Iberostar Las Letras Gran Via

VIP Access
UNESCO Sustainable Travel Pledge

Iberostar Las Letras Gran Via

4.0 star property
4-star hotel with 3 bars/lounges, near Gran Via Street

9.2/10 Superb

997 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is $151
Price available on 1/8/2023
Map
Calle Gran Via 11, Madrid, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Conference center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Madrid Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 7 min walk
  • Plaza Mayor - 12 min walk
  • Prado Museum - 15 min walk
  • El Retiro Park - 15 min walk
  • Royal Palace of Madrid - 16 min walk
  • Puerta de Alcala - 6 min drive
  • Museo Nacional Centro de Arte Reina Sofia - 7 min drive
  • WiZink Center - 9 min drive
  • Santiago Bernabeu Stadium - 15 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Madrid Recoletos Station - 13 min walk
  • Atocha Cercanías Station - 24 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Sevilla Station - 3 min walk
  • Gran Via Station - 3 min walk
  • Banco de Espana Station - 6 min walk

Restaurants

  • Restaurante de Sichuan - 2 min walk
  • Sidrería El Tigre - 2 min walk
  • El Tigre - 2 min walk
  • Vesuvio Pizza - 3 min walk
  • El Pezcador - 3 min walk

About this property

Iberostar Las Letras Gran Via

Iberostar Las Letras Gran Via offers a great location, putting you within just a 10-minute walk of Gran Via Street and Puerta del Sol. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gran Clavel, which serves local cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include 3 bars/lounges, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and nearby shopping. Public transportation is just a short walk: Sevilla Station is 3 minutes and Gran Via Station is 3 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (1 per room, up to 44 lbs)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 26 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1917
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Dining

Gran Clavel - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 30 per accommodation, per night

Parking

  • Parking is available nearby and costs EUR 26 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

De Las Letras
De Las Letras Madrid
Hotel De Las Letras
Hotel De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid

Frequently asked questions

Does Iberostar Las Letras Gran Via offer free cancellation for a full refund?
Yes, Iberostar Las Letras Gran Via does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Iberostar Las Letras Gran Via?
As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Iberostar Las Letras Gran Via on Jan 8, 2023 start from $151, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Iberostar Las Letras Gran Via?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Iberostar Las Letras Gran Via?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Iberostar Las Letras Gran Via?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of EUR 30 per accommodation, per night. Food and water bowls are available.
Is parking offered on site at Iberostar Las Letras Gran Via?
Sorry, there's no onsite parking at Iberostar Las Letras Gran Via.
What are the check-in and check-out times at Iberostar Las Letras Gran Via?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Iberostar Las Letras Gran Via?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min walk) is nearby.
What is there to do at Iberostar Las Letras Gran Via and nearby?
Iberostar Las Letras Gran Via has 3 bars and a seasonal outdoor pool, as well as a fitness center.
Are there restaurants at or near Iberostar Las Letras Gran Via?
Yes, Gran Clavel offers local cuisine. Nearby restaurants include La Chulapa de Alcalá (4-min walk).
What's the area around Iberostar Las Letras Gran Via like?
Iberostar Las Letras Gran Via is in Madrid Centro, a short 3-minute walk from Sevilla Station and 7 minutes' walk from Puerta del Sol.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Perfect choice
All staff was so amazing!
Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMIR, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hector, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
CERTO D, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful room/hotel
What a wonderful hotel! The location of course it is perfect. What truly make the stay unique was the staff. From check in to check out everyone made sure we were doing good, had plans, had ideas on what to do and how to enjoy our vacation. Azareth, Alex, Anthony, Freddy they were all super helpful and go above and beyond to ensure all is great.
grethel, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Excellent location and excellent breakfast
The hotel is very good and the stuff friendly. an excellent location. There is not enough light in the room.
Edith, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel on Gran Via.
We arrived about 9PM after a long day on the train from Paris and our Superior Double room was waiting for us. It was a corner room with a king bed and a couch. It had five floor-to-ceiling windows that were doors that opened out to a narrow balcony that wrapped around the corner of the building overlooking Gran Via. The street was noisy, but with the doors closed, we got no sound at all and slept well every night. A nice touch was a bottle of sparkling wine in an ice bucket in our room when we arrived (we were celebrating our 57th anniversary). The people at the desk were very helpful and spoke excellent English and, of course, Spanish. My wife is bilingual and I stood aside while she communicated . We explained we prefer having no room service during our stay and that was fine. We just hung out the "Do Not Disturb" sign until we checked out. The bathroom was very large with two sinks and a huge shower. Unfortunately, there was no tub, but that was only a minor inconvenience. The hotel is only a short distance from the "Gran Via" metro stop that connects with two different metro lines. We found that we walked many places, though. The area from Gran Via south to Atocha is really very compact. We didn't eat at the hotel, so I can't comment on that aspect.
James, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

the area where it is located is practically the center of Madrid, good shops, restaurants, you can walk, etc.
Arturo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 1-night trip
Verified Hotels.com guest review